I love this little Pharmacy. The people are wonderful there. It's a feeling of the 60s very…read morepersonable not like Walgreens or CVS. I hope I get to go there for a long time.

I never write reviews but I will here because Serios is the best! Every time I go in it makes me…read moreincredibly happy and relieved to be able to go there instead of one of the chains. They're thoughtful, kind, on the ball, and the prices are very good.

I needed a vaccine, and Sylvania is the best! You barely feel the needle prick, and the next day,…read moremy arm is not even a bit sore.

Amazing staff, great locally owned pharmacy! Customer service was unbelievable and so friendly…read more Glad places like this still exist where people get it.

Excellent service at this location. Pharmacy staff went above & beyond what was expected. Very…read moreknowledgeable, helpful & genuinely interested staff. Very customer oriented & they make you feel as if you are their only customer. Highly recommend this location. Tom L.

I have been a customer of Deerfield Pharmacy for as long as I can remember. As I have aged. I am…read morerequired to deal with multi medications and changes. Again, this morning I called with problem a last-minute drug change, not of the pharmacy doing, and she quickly figured out the issue and offered a solution. There is nothing like a small-town business that understands their customer's personal needs and treats them like family.

My kind of small-town pharmacy! Owner pharmacists make it their business to get to know you, answer…read morequestions about your meds in "English", helpful with information about OTC products, and personable while they are at it. They feel like neighbors we can turn to when we need their particular expertise. Peg Davies

I go once every month and get vitamins that take all of my pains away. I thank God for this store…read more I am on morphine for pain and I get more relief with the pills that I get from this place ok. I have a lot of pain problems and the man took me right to the stuff I am on now and they work. Trust me they work. All you got to do is tell them your problem. Give them a try

I have been a customer at Better Life for more than 8 years and have had nothing short of great…read moreservice from everyone. However, the new guy (owner/manager Miklos) clearly doesn't exemplify the meaning of having a "Better Life". While in the store, I heard him yelling at a customer a couple of aisles over. When I got to the register to check out, I too ended up in a shouting match with him. He was RUDE and ineffective in handling customer complaints which include: 1-Listen attentively 2-Empathize and APOLOGIZE 3-Offer and execute a solution In speaking with a few others, this not the first time for this behavior from him. The staff and employees there still get 5 STARS from me!!!!

Hi All, I have been…read moredealing with Louis and Clark for the last 5-7 years for the various DME. The length of years may be longer according to the Mrs. This last visit to the East Longmeadow store on Tuesday the 26th of April 2022 was just dang close to perfect and stress free. First we send over the prescription. Second we received a call for the fitting. Third is the fitting and decision making for the accurate footwear. Fourth I show up two weeks later and pick up the foot wear. This store is convenient and relaxing along with professional staff and the time management with the appointments appear to be right on or dang near close. The Staff has been accommodating, pleasant and professional to me. Especially Wally who had assisted me in the past at one of the other branches. It was a once again pleasure to be his customer. Wally is very pleasant and knowledgable of the footwear and a Great asset to Louis and Clark. As for the footwear, there is definitely a variety. I am heavy pretty rough on my foot wear but I do know while they last, they sure are comfortable. Thank You all at Louis and Clark. Keep up the nice work. Mr. B

I never in my life I am 81 years old dealt with anyone who treats a person like medical supply girl…read morem Named Alescia she is the most disrespectful person I ever spoke with in the medical I been a nurse for over 50 years never dealt with anyone like her she argues with you tells you how busy she is she has more patient then I. She answers the phone when I call immediately she said hold on never comes back to phone therefore I have no idea where my order is or what is going on with it then company's wonder why they hold up with people like her she is a good example someone needs to train her on what her job is what she is not to fight and argue with a customer all I want is my order then word of mouth is the best advertisement and when I am asked I will be sure to inform anyone on my experance my rating is 0

A friend recently brought me to Alternatives For Health (it was on my list for years and I even…read morefollowed them on Facebook) while we were out gallivanting. Alternatives has almost everything you need in the lines of herbs, oils, aromatherapy. It's a great place to pick up medicinal or holistic remedies as they seem to have everything. They also offer classes (some with certificates) and they also provide 'readings' of cards and such on occasion.

A TRUE apothecary! I was delighted to find that this shop and an extensive selection of herbs and…read moreplant medicine, reliably sourced, and with a shop owner that knows their stuff. They also offer classes to extend your personal knowledge and have a wide collection of other spiritual items. Will be getting my tea ingredients here forever.

My wife had a minor injury and was told to try using crutches. She went into Hometown Medical…read moreSupply of Northampton on June 2, 2011, and purchased a pair of Guardian Aluminum Crutches for $45.99. It turned out that it was impractical for her to use the crutches. The crutches are a regularly stocked item that came off the shelf, not a special order. She tried to return the crutches on two occasions, but the store was closed. When she finally was able to go in on July 12, 2011, the store refused to accept the merchandise for return, even though the crutches were clearly unused and still had the original packaging attached. The store cited a sign, as well as the fine print on the bottom of her sales receipt, indicating that there would be no returns allowed after 7 days from the date of sale. (It also indicates that even returns made within 7 days are subject to a 10% "restocking" fee. This would be the charge to put the item back on the shelf.) A merchant has a right to dictate restrictive return and refund policies; however, there are times when flexibility is in order and simply makes common sense. Fortunately, consumers have the power to choose which businesses to patronize and where to spend their dollars. Based upon our singular experience with Hometown Medical Supply of Northampton, I would warn fellow consumers away from doing business with this company ... a company with unfriendly policies that strongly suggest that it should not be in business.

The quality of their CPAP machine was inferior. We were told it was the same as Respironics. Noisy,…read morecheap plastic, not adjustable. Went and bought the real machine and saw a noticeable difference right away.