It doesn't get any better than Jeff Gersch and his entire staff at HPT…read more I have had sporadic lower back issues over the years and HPT always comes through for me in the most compassionate and caring manner.

Best place for Physical Therapy, I highly recommend. The…read moreentire staff is very professional and provide amazing care. Going to PT is actually fun here!!!

Harrison PT is a wonderful place to get physical therapy. The environment is very clean. The…read morefront desk receptionists are very friendly and courteous. I noticed staff washing their hands consistently between patients. My physical therapist, Nicole, was excellent. She performed a complete assessment and tailored an exercise program to meet my physical needs. With her encouragement and clinical oversight, each week I got stronger. She was professional and caring. My appointments always began on time. I would certainly recommend Harrison Physical Therapy. Lucille D.

The entire operation from office operations to the physical therapists is efficient, professional,…read moreand congenial. The front office handles scheduling, billing, medical insurance, all you have to do is relax and let the therapists do their jobs; which they do quite well. The therapists call you in at your appointed time and immediately you're doing something or receiving some sort of treatment, constantly. They don't waste your time. I've been at other Physical Therapy businesses and there were times when i was sitting around for long periods before the next modality. Watching the clock as they wasted my time and money. When I had a follow up with the prescribing physician I'd let them know my time is valuable and I would not be going back to that place. If they couldn't suggest another therapist I'd find another doctor. I don't entertain fools. This place does well because of these factors: efficient operations, competent therapists, and feed back to the prescribing physicians. Word of mouth worked wonders before the internet and social media. Now it's faster to eliminate the ineffectual, inefficient, inept practices.

Rob J. at the office near AHS is amazing. He takes time to evaluate, explain and encourage you to…read moremake progress. He first helped me with a rotator cuff surgery, which was quite a challenge. My arm has never been better. After a devasting ankle/leg break, he gave me my balance, gait and strength back after 6 months of recuperation. His positive attitude, encouragement and knowledge of what will help someone after observing where they are make all the difference. He's the best. I 100 percent recommend him. Thanks, Rob. Eileen S.

Joined Moriarty in January 26 out of Vassar Hospital. My therapist was amazing cautious and…read morethoroughly gentle, being that I am 82 and 6ft. 4 and 240 pounds not steady on feet. My first pt was in 1963 and many more in the years between. My problems were lack of stamina and shaky balance, the care was "wow' and BETTER. I thank her. Moriarty is the 8th Re-hab and without question the best! Michaela is super caring and gentle, as I am a pain in the butt.

After a year of back pain and having spent thousands of dollars on pain management. Acupuncture,…read moreChiropractor, Physical Therapy, and a million things, I found this practice. Wow! In less than a month, my pain has subsided without taking any painkillers.

I started going to StartNew about 3 months ago for my chronic back, leg, and extremities pain due…read moreto severe arthritis (I have RA), and due to severe neuropathy I have in my legs, arms, and hands due to spinal cord and lower back injuries. The staff (both medical and administrative), were nothing but supportive, helpful, friendly, courteous, and above all understanding of my needs and issues with getting my pain management under control. Joanne Arbusto, is the PA who evaluated me and thoroughly went through my current regimen to help me understand my situation and helped me go through my many medications for which I have been struggling to reduce and improve for years now and with some extremely helpful suggestions from which I was able to change or remove 5 meds so far by showing their suggestions to my primary and other doctors. After years of suffering, I was able to establish a pain regimen that not only works but has enormously improved my quality of life! They truly are life savers!!

Had total knee replacement surgery and the folks at Most had me walking and meeting my goals in two…read moreweeks. They were terrific and very friendly.

this is my second time using Most PT and they are very professional, thorough, knowledgable, and…read morefriendly too. They are up to date with their equipment and they are careful to clean everything that a patient has touched before a new patient uses it anew. I have recently moved; I used to travel 25 minutes to get there, now I travel almost 40, because they are that good.

Started out here for acupuncture for a back pain issue. The treatment seems to be working and is…read morepretty relaxing. My issues have more to do with the environment. It's more of a 'doctor factory'. Little care for the patients and no time. It's more in and out as quickly as possible. Often times putting the needles in quickly and a bit painfully as well. I've often had to wait in the room for more than 20 minutes before seeing the acupuncturist. I actually dressed and left once. It's also not conducive to being relaxed. The walls are paper thin, so you hear every patient conversation, every footstep up and down the corridor and every staff conversation. No one even tries to be quiet. Kitchen timers are set outside each room, so you have loud beeping noises going off during your relaxing treatment - it sounds like America's Test Kitchen. The rooms are also very worn out - definitely need an upgrade, cleaning and new coat of paint. I like and believe in the acupuncture, but if my insurance didn't cover it or I had to pay out of pocket, I wouldn't come here.

Went here a couple of times for my migraine's that would last for most of the day 3years ago. I've…read morebee pain free up until recently, they've been coming back but not as strong. They have me sold on acupuncture when nothing else worked. I also used their physical therapy room for ankle pain after a surgery. Staff is very friendly and helpful. Biggest plus is I called around other acupuncture offices and they don't take insurance but here they!

I was having balance issues and my doctor referred me to Kingston Physical Therapy & Sports Rehab…read more Therapy began about 10 weeks ago. First of all, PLENTY of parking in the Hannaford Plaza shopping location. Dedicated spaces with signage for Physical Therapy clients just steps from the front doors. When you walk in you're greeted by a receptionist who asks your name and the Physical Therapist you will be working with that day. There are a number of therapists and, based on your needs, one of them will be YOURS for the entirety of the course of treatment. I was fortunate to be assigned to Dr Sarah Prizzia. She's well educated in all things muscular and skeletal and extremely personable. I had fallen from a step ladder, landing flat on my buttocks. I was in pain because I had compressed one of my lower vertebrae on my spine as a consequence of the fall. The muscles in my abdomen, buttocks and each leg needed to be loosed up - stretched - in order to strengthen and coordinate those muscles used to walk steadily, safely and support my body. My goal was to feel that I could stand, walk and climb steps with confidence and stability. Today, I feel SO MUCH BETTER. Dr Prizzia gave me several printed pages intermittently during my 10 weeks so I can continue with the same exercises at home. Maintaining what we accomplished together with her guidance is essential to stay healthy and limber. My sessions were approximately 45 minutes long. I felt stronger with each visit. Yesterday, I traveled to NYC by Metro North and MTA subway with lots of walking, stair climbing, navigating busy street . At one point I realized, I was ambulatory without a cane and pain free. Yes, I was tired when I got home but pleasantly surprised that trip had been precarious, slower and painful 10 weeks earlier and yesterday it was a joy! Thank you, Dr. Prizzia, Kim and the support staff for their professionalism and commitment to a positive experience for all Patients. Excellent!

Good customer service has the following: - Treating…read morecustomers with respect, politeness, empathy and understanding, even in challenging situations. - Actively listening to their needs - Providing prompt, effective, and personalized solutions to their issues - Aiming for a positive and satisfying experience, trying to see things from the customer's perspective. After getting a very expensive broken hand surgery, being in a cast for two months, and then driving an hour to my first physical therapy appointment here, here's the conversation that ensued: Receptionist #1: Do you have your prescription? Me: Oh! I didn't know I needed one. I have all my records from the surgery right here. Hand Therapist: I can't touch you without a prescription. Me: Oh shoot, I didn't realize. I wish that had been made more clear on the phone. Hand Therapist: (explains why she can't touch me without prescription) (At this point, random Receptionist #2 walks over and interrupts like Gollum) Receptionist #2: (Shaming) I did make it clear to you on the phone. I talked to you. Me: Wow, you just popped out of noowhere. Receptionist #2: (Irate, defensive) I did make it clear to you. Me: I'm going to just keep talking to these two because at least they're nice. Hand Therapist: (adding fire to the flames, huffily) Well, we're alllll nice. And it devolved from there. Learn some customer service, people. You just lost a paying customer for literally nooo reason other than you have no training in customer service. You offered no solutions, belittled, condescended, argued and shot back defensively. Smile, be nice, empathize, and the customer is always right.

I was referred to MOST Physical Therapy and went to the Hopewell Junction office to ask about…read moretreatment and insurance. I was told they accepted my insurance and that the back office would confirm my coverage. Ten days later -- after repeated follow-ups on my part -- I was finally told I'd be responsible for my co-pay plus balance. When I checked directly with my insurance carrier, I learned MOST is out of network. This should have been communicated from the very beginning. Instead, I lost 10 days waiting in pain for treatment I couldn't even receive under my plan. Patients deserve honesty and transparency about insurance coverage up front. Very disappointed.

I had a wonderful and successful experience at Most Physical Therapy. The staff were all very…read morefriendly and helpful. I primarily worked with Jason who was always very supportive. He was extremely knowledgable and always took the time to explain everything to me as well as make sure I did the exercises correctly with proper form. I highly recommend this establishment and will return here should I need more Physical Therapy.