I see that OAHV has taken some hits, review-wise. However,…read moreI've had some really great interactions with the entire team- more than once! From the front desk to the exam room, everyone was kind, super helpful- they listened and reacted. My doctor, Dr. Kaye, was SO thorough, conscientious and upbeat that even though I'm not out of the woods yet, I felt happy and knew I would be. My good experiences have outweighed the early, weak ones over the years. Of course they are busy and understaffed and I'm not fooling myself that that is going to change, but the physicians are great, the problems are administrative ( as usual ) and I'm taking it one appointment at a time.....

I understand that an appointment time is relatively meaningless (unless of course the patient is 10…read moreminutes late) but after waiting more than 30 minutes to be seen (and not given any information from the receptionist) I went up to ask and found out that there were still three more appointments ahead of me. When I was finally seen my appointment lasted less than 10 minutes. When I went for my follow up appointment, it was the same scenario; I couldn't wait over an hour from my appointment time so I rescheduled for the next earliest appointment over two months from now.

I have been using OADC for over a decade now and this recent incident is the absolute last straw. I…read moretruly believe these doctors are just to big of an association to give adequate care anymore to any patients. I made an appointment with Dr. Ristic because he treated my daughter for a hand injury and was good, so when my son injured his hand I thought "Hey get an appointment with Dr. Ristic". Little did I know that his office would just decide to cancel my son's appointment. He took the day off without pay and drove the one hour up to this appointment. When he got there he was told the appt was canceled because his cut was supposedly open. It was not and we got a confirmation text the night before for this appointment. We are obviously upset with the callousness of this office [1910 South Road, Poughkeepsie, NY]. I just called to complain and was told the appt was canceled because it was listed a "No fault" injury and Dr. Ristic doesn't do these cases. WTF???? My son injured his hand working with a metal piece from a car in OUR garage in OUR HOUSE! The ER saw him and charged my insurance for the visit with no issue. I needed his hand to be checked out to make sure the tendons were OK. Amari from OADC then said that no one is in his office right now to talk to - they are all gone. REALLY!!! So they just wanted to leave early on a Friday? Then DO NOT MAKE FRIDAY AFTERNOON APPOINTMENTS! Such horrible, unprofessional behavior. Do NOT use OADC on 1910 South Road for any injury ever.

I was referred to Dr. Ristic by a few former patients. He is the best at what he does. Don't…read moreexpect anything but a straight forward thorough exam. Not chatty at all.

Dr. Ristik was wonderful with my wrist surgery and my husband's elbow surgery. I highly…read morerecommend him.

Saved If I could…read moregive ten stars I would. Contrary to one person's experience, I found the receptionist extremely friendly and always very welcoming. Molly interviews the new patient in depth to make sure the treatment will match the patients needs. She is an excellent PT........she and Mike work very well together. Mike is funny.......you can tell he loves what he's doing......he laughs, he has a dance in his step.......It's just his way. It says I'm from S.F. Calif. - same address as Marianne......I'm a proud New York woman..............!!!

I want to start by saying that I have been to this location in the past, however, what I dealt with…read moretoday was inexcusable and it wasn't with the therapists. This was the only place I ever went to but dealing with the receptionist today was just too much and I canceled my appointment and am going elsewhere. First, I made the appointment a few weeks ago and asked for a specific therapist, who I always had for every visit from evaluation to completion. Upon signing on to my portal today, all of documents mentioned someone else. Mind you, I called and said I only wanted this person, I visited to give the script and insurance and confirmed this person and today not the person. Second, I have 2 insurances, primary and secondary, gave them in that order. Online I only saw I insurance, secondary only which states a co-pay, with Medicare as primary and a secondary I don't have a copay. I called today, the day of the appointment to confirm and the receptionist insisted that my secondary states copay, I told her with Medicare as primary they pay and pass it to secondary. She kept insisting I had to call my insurance and work this out ----- I have had Medicare for numerous years and used it at this office, it's not how this works. It's her job to call, not mine. She kept talking over me and was rude, I canceled my appointment as stated, I'm in pain but not that much to deal with this. Don't go there.

I went into ortho urgent in Poughkeepsie in regards to pain I was having in my knee. I was seeen…read morequite quickly and met with Jason there and he was so helpful and so kind. Unfortunately, the treatment he gave me was not the solution but I had called back a week later and was seen very quickly for an MRI and the following week with a knee specialist. I highly recommend the physicians at ortho associates of dutchess!!!

An absolute pit of despair. Horrific, rude, disengaged…read morestaff. Just unbelievable. Why on earth are any of you in health care? Satan himself would run.