When my Auntie, a fiercely independent former career-woman who was still living alone at 87, fell…read moreand broke her hip in January, I was gravely concerned about her entering a nursing home. We had tried to support her living alone as long as she could, but that was no longer possible. We choose Pasadena Park Health Care primarily because its location allowed us to see her often and keep an eye on her. We didn't realize how lucky we were to have made that decision. For the first 3 months especially, we tried to help her transition. We were frequent visitors and had the chance to see for ourselves the kind of care she was receiving. The aids were patient and polite as well as capable. Everyone was friendly and upbeat. She made tremendous progress at physical therapy, and began walking regularly, something she had never done at home. She seems relieved to have the burden of cooking taken from her, enjoys her meals, and has even gained back a few pounds. I think her favorite time of day is when she hears the food carts rolling down the hall! She likes the food, and doesn't have to cook it! The staff is very sensitive to what can be a difficult stage in an independent persons life. Zev, the administrator, has always gone out of his way to keep us informed of any change in her mood or needs, and I'm eternally grateful for that kind of great communication. Covid has, of course, placed increased demands on us all, and because of the lock-down, we were afraid she might lose hope in such forced isolation. But they had a "tele-visitor" system in place to encourage us to video conference on a regular basis, and I think it's maintaining that contact that has done the most to boost her morale and quiet our fears. I know she's safer here than at home alone, and I know she's getting the medical attention she needs to be comfortable and maintain her strength. When this Covid nightmare is over, we'll be back to seeing her again in person. In the meantime, I can sleep at night knowing she's getting excellent care in a safe and warm environment.

The very Worst experience on my Life. I had major Back surgery ; lower disc's spinal fusion. I…read morelive alone and needed some help. Got there Monday PM and I brought a Bag of my medication from My Dr. At Huntington Hospital. I'm 56 yrs old & very AWARE of the lack of assistance & staff was very rede & I wasn't taking the BS!!! They Lost my bag of :antibiotics, a new muscle relaxer, & hydrocodone pain meds. I only lasted 4& half days. I Was refused a shower!!! Had only 2 showers while there. The Friday that I checked out I demanded my bag of new medicine & it took several Staff members an hour & half to finally locate the meds before I was discharged. I reported numerous Issues to the Nursing director while I was there (wheeled myself thru hall). Also Alerted the Administrators. I Was so happy to leave. .

I love coming here. They are the best occupational therapist in Pasadena in my opinion. I have been…read moregoing here for years for my bilateral hands due to carpel time surgery. They have the best regimen for my pain. My hands have improved so much by going here. The staff is always professional and personable.

I go to this provider for occupational therapy for my hand. I have arthropathy and degenerative…read morejoint disease in my hands, especially my CMC joint and thumb, which cause me a lot of pain, limited mobility, and weakness. This provider specializes in physical and occupational therapy for the hands. I've also had physical therapy through UCLA for my hands, but they really didn't do much of anything other than massage my hand. In contrast, Thera-ex staff made a detailed assessment of my hand and gave me specific exercises for my hand, wrist, and finger joints, including my thumb. I go twice a week and they apply a warm compress, have me do the exercises, apply ultrasound therapy, and give me a massage. These treatments do a lot to relieve my pain, which usually is much diminished for the rest of the day after my appointment. Additionally, all of the assistants, technicians, and providers are extremely professional, warm, communicative, and courteous. In fact, I think this may be the most courteous medical facility of any kind that I have ever frequented, and I have been to A LOT. I have a very complicated medical history and sometimes have up to 10 medical appointments a month. I have 10 different specialists handling my care and frequently since receive referrals to others. I have run into my fair share of hostile, discourteous, and disorganized medical offices. I am happy to say that it is always a pleasure to visit Thera-Ex. I have been there about eight times and have a lot more visits to complete. If you need occupational therapy for your hand, I highly recommend this place.

We worked with Ms. Emma for about a year and a half for my son who was there for early…read moreintervention. From the get-go she would have suggestions and tips on things to work with him at home and they were all so insightfully helpful. She was so keen on sharing that although there were goals to meet, what mattered most was that he would progress. It alleviated so much of my anxiety as a parent. She was always so sweet and so encouraging with him. She is already missed and it hasn't been a week since we've said goodbye. And it would be rude of me not to mention Ms. Justine and Ms. Macarena for always communicating promptly and working with us for makeup sessions. Thank-you ladies!

My 9 year old son has ADHD. He went to Sensory Brain to help him with his 'big feelings' for about…read morea year with great results. Emma is great and helped him learn strategies to deal with his temper outbursts.

Their policy regarding no shoes for the clients is absurd. I see the staffs where them on and the…read morecleaning person where the shoes in and outside the facility. The kids are required to be barefoot or can where socks. They are stepping on germs from the staff shoes.

They took down my first review. People need to know the truth!…read more My son has been receiving speech therapy at Recess Therapy for over 2 1/2 years, and while the speech therapist he sees is wonderful and has done great work with him, the company itself has become a huge disappointment since the new ownership took over. Communication with parents has been almost nonexistent, and it feels like the focus is more on money than on patient care. The therapy sessions, which were once thorough and beneficial, are now rushed and too short to truly meet my son's needs. This is especially difficult when running late, as there's no flexibility or understanding. Their late cancellation policy is unreasonable, demanding cancellations 24 hours in advance, but it's nearly impossible to get in touch with anyone. Today was the final straw. My son showed up for his scheduled appointment, only to find out that it had been canceled. There was no call, no voicemail, no communication beforehand. This left my son confused and upset, as he couldn't understand why he wasn't seen for his session. It's incredibly frustrating to waste time and gas when services aren't provided as expected. Despite the great work of my son's therapist, I can no longer trust the company. It's clear they're more focused on profits than providing quality care to families. I would NOT recommend Recess Therapy to anyone.

Our 7-year-old daughter has been working with Ms. Jessica for the past two years, and we are beyond…read moregrateful for the incredible progress and love she's poured into every session. She has truly been a light throughout our special needs journey -- kind, patient, professional, and always believing in our daughter's potential. Thanks to Ms. Jess' guidance, our daughter's receptive language has blossomed. She understands so much more and engages with the world around her in beautiful new ways. We continue to work together on expressive communication, and every step forward is a victory we celebrate together. What sets Ms. Jess apart is her genuine dedication. She goes above and beyond to learn more about our daughter's AAC device and Proloquo software, making sure she can communicate in ways that feel natural and empowering. She takes time to individualize every activity and helps us as parents feel confident continuing those strategies at home. Ms. Jessica's compassion, creativity, and commitment make her one in a million. For any family seeking an exceptional speech therapist who truly cares, I can't recommend her enough.

We love Jabbedogs. Our son has been going here since he was 18 months old. At that point in time he…read morewas pretty much non verbal. With the help of our amazing speech therapist Ms. Jacque, our son Ryan who is now going on 3 is thriving. Singing songs, expressing to us his wants/needs. We started with sessions once a week for a year, and now upped it to 2x a week and it has been an amazing journey watching our child's language develop so much with the help/care he receives weekly. I highly recommend Ms. Jacque at Jabberdogs.

Do not work for this company! Too many cons to list them all. Most importantly, they preach ethics…read moreand compliance, but make poor choices at the administrative level. Their clinicians are forced to find jobs elsewhere as to not be involved in these practices. Patient well-being and success is not the focus.

I have two children on the spectrum and thanks to Dr.Rosemarie and Dr. Brant my kids have improved…read moreso much in one year .. all progress is good... they have helped me become a better special needs parent...and now my little one is also receiving speech therapy it seems we made the right choice in choosing this place for our kids needs.

I've been going to PT here on and off for several months as I recover from shoulder and spine…read moresurgeries. My experiences here have been so much better than with other PT organizations. Paul has done a wonderful job tailoring and orchestrating my PT routines, and both Clinton and Bernard were great when they filled in, as needed. Also outstanding are the Techs/Aides that have assisted me. Literally, all the staff from the front desk to the back corners of the exercise room are pleasant, attentive and helpful. With another big surgery looming, I'm relieved knowing the level of post-surgery care that will be provided.

The physical therapists here are excellent! The therapists…read moreare great, Dean has helped me tremendously, with shoulder issues, and Lili with my knees. The assistants are also friendly and helpful. I really like going here. But the group has now joined Cedar Sinai, and the cost has gone up from a $20 co-pay (with PPO insurance) to over $100 per session! I cannot afford that and have to go looking for another PT place, which bums me out because they really helped me here and I need PT again. The office staff are not as helpful, and it can be hard to schedule.

Dr Christine Nguyen came highly recommended by a friend. I was glad to have received his referral…read more She gave excellent recommendations that helped my son with several of his issues. Her office is right in the heart of San Marino with ample Parking. She was professional and had a great way with young newborns. We brought my son in when he was 2 months old. He felt right at ease with Dr Nguyen. I strongly recommend you visit her practice if you need any kind of assistance with your newborn / infant.

Dr. Christine Nguyen is a godsend. I was in contact with her from the moment I was pregnant and she…read moreassembled an entire team for me to work with. Elena Vogel was my lactation consultant, Dr. Kolleen Gregory was our infant chiropractor, and Dr. Choi is currently our pediatric dentist. Dr. Nguyen evaluated Adam the morning after I gave birth. He wasn't able to latch all night so she came to the hospital and said he had a tie. I was adamant about breastfeeding so after we were cleared by our doctors, we checked out on the second day and went straight to our appointment with Dr. Nguyen and Dr. Choi. Dr. Choi, who did the laser treatment on his tie actually found that it was much tighter than they originally thought, so I'm thankful I did it. It was a few seconds and it was done. Adam cried and truthfully screamed a bit, but stopped the second it was done. He had already settled down by the time he was back in my arms and we went home. The post-op care was heavily stressed by Dr. Nguyen. She was very thorough and careful when explaining how to do his oral stretches. She emphasized that the post-op care wasn't just his mouth, but his whole body. She was so incredibly knowledgeable on how the body functions as a whole and how it all ties together, so the movement and stretching of his mouth and entire body is all important. I'll be honest and say that I didn't want to do any of it because my cooter was healing and I was still in pain from just coming home from giving birth. It was all very fresh. But I looked at my baby and decided I'm his mom and this is my responsibility. Every single day for the next 3 months, I set aside the bare minimum of 5 minutes but realistically it took 15 minutes to do thorough movement for my son. I put in the work. I took videos and sent them to Dr. Nguyen and she would give me feedback. Call me crazy but my son was and is an "easy" baby. Be it a blessing of luck with a combination of effort and work, I see results. He eats a variety of foods, hitting all his milestones, and developing beautifully. I can't wait to have another baby lol.

Our daughter had the best experience at Dynamic Therapies. As a first time mom, it gets…read moreoverwhelming and frightening to hear that my child needs occupational, physical, and speech therapy. I didn't understand why a baby needed so many services. After our experience, we wouldn't have it any other way. The team welcomed us like family and provided exceptional care. Every month, we saw drastic improvements. A huge shoutout to Dr. Robert, Veronica, Stephanie, Daniel, Amanda, and to the rest of the staff!

Dr Fernando is solid and very helpful. My complaint is regarding the front desk. Ive never met more…read morelazy people. I was trying to schedule a physical therapy appt for my kiddo and they just would not call back when i needed them to. First week of Jan i call and try to schedule an appt... "oh, we need to check your insurance... we'll call you back". Silence for 1 week, i call back the next week "oh, we aren't done verifying yet we'll call you back". I call back the next week "you're actually not covered". I personally call my insurance and within 5 min, they verify that services are covered. This goes on back and forth with my husband and I and this office until the beginning of Feb in which i get an appt in wi the doctor. This office staff will NOT call you back and you pretty much will have to chase them down yourself. My kid is lucky that i am a healthcare provider and understand how insurances otherwise it would've taken even longer. I wouldn't even have gone here if it were not for a referral from my wonderful pediatrician. Dr Fernando on the other hand, is great to work with. Very professional and super smart. He gives us a lot of tips and ways we can help our kiddo.

I can't recommend Sean enough. After my lumbar surgery, he was incredibly knowledgeable,…read moreprofessional, and supportive throughout the recovery process. He took the time to explain everything clearly, answered all of my questions, and made me feel confident during a very difficult time. Thanks to his guidance and therapy plan, I regained mobility even faster than my surgeon originally anticipated. His attention to detail, encouragement, and expertise made a huge difference in my recovery. I'm extremely grateful for his help and would HIGHLY recommend him to anyone needing post-surgical physical therapy. 1000/10 would recommend to anyone!

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !