I saw Dr. Van Kooten and received an audiology test during my appointment. Each person I came into…read morecontact w/was very welcoming, helpful and informative.

My daughter had surgery in June of 2025. I received a MUCH larger bill than expected, even though…read morethey assured me my insurance would cover it. It didn't. I spoke to someone in billing who gave me a discounted rate since my insurance didn't cover it, and I was told there wouldn't be any further charges. Then, in late February 2026, I received a bill for $28.52. It was very difficult to get anyone in billing on the phone. When I finally did, I was told they were still trying to get my insurance to cover it. A month later, I received another bill. This time for $135.83. Granted, these are not large amounts, but it is IMPOSSIBLE to get anyone on the phone to discuss it. I leave a message, then they call back and leave a generic message, and so on, back and forth. The point here is that I was told we were PAID IN FULL! They are clearly hoping for a different outcome from my insurance company. I want this to END!

Julie,Is Not hippa compliant She talks about patients and…read morethere medical issues to other patients as well as telling patients about her employees medical situation

Julie is the best I have been a patient for years and she has always helped out on short notice. I…read morewas working a project on the North Slope in Alaska and had trouble with my hearing aid, I spoke with her and in two days my replacement aids were there. What a life safer she is !!! Thank you, Julie, for all you do!!! Kevin Martin

I was so happy and relieved when I found Margaret Denison. I had been going to a different hearing…read moreclinic. I was so frustrated because every time I went I saw a different audiologist. Sometimes they had left the clinic and my appointment was canceled without telling me. Margaret is so professional, thorough, and caring. I know she will always be able to see me. She keeps my hearing aids working perfectly. I highly recommend Denison Hearing for all your audiology needs.

Margaret Denison is great. I had given up on wearing my hearing aids after being so frustrated…read morewith the previous hearing office where I purchased my hearing aids. She is very thorough and pays attention to details. After performing a hearing test, she was able to make adjustments which makes me want to wear my hearing aids again. I really like being able to see her at each visit and not passed off to a different person for each visit.

WOULD PROVIDE ZERO STARS IF THAT WAS AN OPTION. APOLOGIES FOR THE LONG REVIEW, BUT SERIOUSLY, MY…read moreEXPERIENCE WITH THIS LOCATION OF HEAR USA WAS NOTHING BUT HORRIFIC IN EVERY WAY. BE WARNED. While scheduling an appointment with a DIFFERENT audiologist this morning, I realized that I have not shared my HORRIBLE experience with the Hear USA Arvada location from 2023. Here goes: While I was surprised to learn when I needed help with my hearing aids in July 2023 that the practice was no longer a Hearing Rehab Center, I thought why not, I need help from and AuD? Bad decision. Dr. Jillian Anderson was initially helpful, but misdiagnosed a different dome for my aids that kept getting stuck in my right ear canal, which is slightly narrower than normal due to the shape of my skull. About a month later in mid-August 2023, the new dome prescribed by Dr. Anderson got painfully stuck in my right ear canal, and she saw me at once and removed it. But she did not change her prescription/recommendation for the hearing aid domes. About six weeks later in on Monday 10/6/2023, my right dome got painfully stuck again, and when I called the Arvada Hear USA location the receptionist (I believe Megan McPhillips) told me that Dr. Anderson was out of the office and offered an appointment to resolve my painful condition four days later on 10/13/2024. When I asked the receptionist for a referral to another audiologist, she was snippy with me, then accused ME of being snippy because I was asking for urgent audiology care, and eventually HUNG UP ON ME. On Monday 10/9/2023, I called around and eventually found another audiologist willing to see me the same day to help with my urgent, painful problem which was the result of Hear USA Dr. Anderson's misdiagnosis of my hearing issue and accompanying mis-prescription/recommendation of a hearing aid dome incompatible with my right ear. This AuD cared, unlike Hear USA, removed the painful dome, and recommended that I return to my former dome style that never caused any problems. I decided to NEVER visit any Hear USA locations again. When I requested a copy of my hearing medical records from Arvada Hear USA, the still-snippy receptionist delayed the production of these records on 10/10/2023 (which they are legally required to produce), and when I called back on 10/16/2023 to inquire about the production of my hearing medical records the snippy receptionist LIED and claimed that they had left multiple voicemail messages regarding those records -- which I never received on my phone number which has been my primary number since January 1993. About a week later, my hearing medical records finally arrived in the mail. I filed a complaint with Hear USA's national office regarding this situation on 10/16/2023, which went unanswered even to today. HORRIBLE EXPERIENCE. OTHER AUDIOLOGISTS CARE MORE. BE WARNED. Like Share

I've been calling or seeing SusieLund (sp?) for help/repair on my Oticon aids for 6 or more years…read moreand I just want to praise her for the competent patient service she has given me over the years. I learned today that she now will be serving us at the 120th Ave. location so I will learn to go there for knowledgeable help. Susie is your most valuable employee. Thank you for her help-. Jack Moores

I had no idea you could remove ear wax WITHOUT the water-flushing treatment! WOO HOO! Dr. Mandi…read moreSolat introduced me to how she does it with a pencil-like camera with a light that looks into the ear, and you can watch it on the monitor. She gently takes a tool and takes out the excess ear wax. The last time I had wax removed, the doctor used a water bulb that he squirted into my ear, and it was so uncomfortable because I got dizzy from the water filling my one ear. Anyway, this way by Dr. Solat rocks!! Her patient care is fantastic and kind, and it was so easy to schedule for her office because you do it all online! I highly recommend Dr. Mandi Solat! They also offer hearing aids, hearing tests, and other hearing needs because she is an audiologist! Located in Lakewood, but I came from Westminster, not a bad drive.

Every experience I have had with hearing aid professionals was high pressure and not very pleasant…read more With Mandi and Larry I truly feel I am in the hands of friends. They could not be more caring or gentle and I feel like they really care to make sure everything is working as it should. I could not be happier with my hearing aids and the great and friendly service they provide.

very professional & relaxing environment. Respectful staff, intelligent providers. Dr. Fasman was…read moreexcellent. A great experience overall!

I have had the most amazing experience with Sound Relief and my hearing aids! They have been here…read morefor me every step of the way and gone the extra mile! I cannot thank them enough!!

I had an amazing experience here. Nicole took all the time to answer my questions…read more The staff here is professional!

From the owner: Colorado Ear Care offers a full range of hearing services, including hearing tests, hearing aids,…read moredizziness/balance, and help with tinnitus. Our team provides comprehensive testing and service offerings beyond the average audiology clinic. In fact, we have the most thorough and complete dizziness and vestibular testing in the state of Colorado.

Dr. Brittany is very knowledgeable and thorough. She was very patient with my mother and answered…read moreall of our questions. Highly recommend.

It's wonderful to hear again! If you need a hearing test and a solution, this is the place. They…read moreare friendly, professional, and thorough. They take all the recommended health precautions during a visit and I felt comfortable going in for an appointment. They were so helpful in picking out the right solution, and I've very happy with my new hearing aids. Both Dr. Maas and Jodine are so helpful and easy to work with. I highly recommend their service.

What a great place!!! This was my first hearing visit and…read moretest in over 25 years. Lets just say a lot has changed! Ellen was amazing not only did she do a great exam and hearing test she explained everything from top to bottom. I have minor hear lose plus tinnitus. She let me try a hearing aid in office to show me the differences with the settings to help "hide" the ringing. We discussed what my options are for now. No high pressure sales!!!! Thank you again for a great visit and caring for your patients Ellen. If I could give more than 5 stars I would!!! You have a life long patient with me and I will be referring to you when anyone askes!!

My father was visiting and had recently gotten new hearing aides through the VA in Grand Junction,…read moreColorado. Although they had been fitted to him, one was not adjusted quite right and it was creating an open sore each time he took it in or out, also making it painful to wear. We tried to take him to the VA here, but they could not do it for several days. I googled Hearing Centers near me, and was so lucky and blessed to find Ellen Ruth Stevens in Broomfield. We called and the sweet receptionist said she would fit us in and to come by right then. Ellen saw my father and worked for probably 30 minutes to make the hearing aid fit. When we tried to pay, they said they were just glad they could help! It meant the world to me to have someone help my dad and relieve the constant pain he was in. Thank you so much for your kindness and generosity and compassion, Ellen Ruth Stevens, we appreciate you! (We also left a tip!)

As soon as I walked in I was greeted with beautiful smiles and wounderful environment and fresh…read morecoffee!! and caring staff that really did care for helping my grandma.great Christian based run Business which is awesome to see. Thank you so much

I've been going to Staci since 2003 for hearing aids and hearing care. I wouldn't think of going…read moreelsewhere. It's like going into my own home, I'm there so often!