Went to the office for my annual meeting to check on the performance of my hearing aids. Doctor Gilstad listened attentively and took notes of my questions and concerns. She tested my hearing aids and summarized by saying that the microphones were not working and needed to be replaced. She said the repair was covered under my warranty and could be completed by the end of the week. The work was completed as promised and my hearing aids work like new. My office visit was very professional, informative, and resulted in a helpful outcome. read more

I had a great experience today. I felt very well taken care of and welcome. Dr Julie is easy going and knowledgeable. I felt relaxed and confident in what she showed me. I feel grateful to have found this incredible office. read more

Dr J's professionalism and exceptional interpersonal skills with her patients. When you leave her office, you will know you have been taken care of by the best!!! Bill Perkins Lafayette, Colorado read more

The staff and audiologists at Flatirons know their science and the products and services they provide. I have been a customer for more than a decade, and have consistently received high quality care. And the cookies are great, too! (Real cookies, not computer cookies!). read more

I continue to have a very good experience with the staff here. I will never go back to any other specialist but here!

I took a 93-year old friend (who was receiving free hearing aids at Flatirons Audiology because of this business being in partnership with Hearing the Call, Colorado, which serves people who cannot afford hearing aids). I was deeply impressed with the treatment my friend received from the staff: a thorough exam, patient explanations of how to use the hearing aids, and--in followups--careful listening to understand the difficulty the woman was having in adjusting to her first-time hearing aids, after which more adjustments were made in order to make it easier for her. Underlying all this professional expertise was kindness, caring, and great respect for a very old lady. Although I recently got new hearing aids near where I live, in the future when mine need adjusting, I will drive the extra distance to Flatirons Audiology. read more

A real nickel and dime operation. I scheduled an appt with the sole purpose of getting custom earmolds made for earplugs. Before I arrived I tried to ask how much everything would cost, I was only told how much my copay would be, no mention of the earmold cost. I arrive, the interior is very cheap looking. I pay my copay when I check in, a little strange to not pay at the end but whatever. The audiologist tells me that a hearing test is part of every visit, no mention that a hearing test is actually an additional fee, no mention that it is not covered by my insurance. The hearing test feels very bogus and the results are extremely generalizing. Then after I get my earmolds done I am told they cost $150 for the molds and $260 for the plugs themselves. I had already planned on shelling out for the plugs but you think they would mention the additional $150 cost to have the molds made prior to making them! Still whatever. Then when my plugs were ready to pick up, i get an email that I have an outstanding balance related to the hearing test they administered me (what a joke). I was then talked to like I was 12 by several employees who tried to explain how insurance works. Well I am in fact actually not an idiot and am aware of how it works. What I am not aware of is how a place like this will remain in business. The location of the shopping center screams "desperate for your cash" read more

Always a great experience and I feel very well taken care of for all my hearing aid needs.. Dr. Julie and staff are all very efficient, knowledgeable and just good friendly people to deal with. Thanks So much! read more

If you need caring professional help for your hearing needs this is the place to go. Julie has been a great help with ringing in my ears. This was a huge thing that I am very grateful for. read more

Dr. Julie and staff are the best! I feel treated like family! I highly recommend them to anyone for good care.

I found this clinic while looking for providers in my network. I'm a lifelong musician that wears earplugs faithfully, but had never had my hearing checked. I also had some FSA dollars I was looking to spend by years end, so when they called to confirm things and discuss my situation, I decided to take the opportunity to get some custom molded earplugs. I called in mid-December and they were easily able to get me on the calendar before the end of the year thanks to recently adding a 2nd doctor. Dr. Demars was great to work with and graciously answered all the questions I threw at her. They even sent me home with a sugar cookie! Can't wait to get my new earplugs. read more

You don't usually go to an audiology appointment to have fun, but I sure did! After a delightful conversation with Ms. Magic at the front desk, I had another engaging conversation with Dr. Julie Eschenbrenner, the audiologist. She showed me photos of her 10-day mission to Africa to give exams and hearing aids to people in need, and the big smiles on their faces as they heard the sounds of the world! Dr. Julie is a fascinating person, full of enthusiasm, refined skills, and generous desire to help people. Wait till you hear her practical solution to getting rid of wax buildup in the ears! All in all, I happily recommend Dr. Julie and Flatirons Audiology, and encouraged my roommate to set up an appointment -- it's free on the Medicare Advantage plan we both have. read more

Dr. Eschenbrenner was a great doctor. She was professional and caring and empathetic, thinking outside of the box and very helpful. I highly recommend her. It doesn't hurt there are homemade cookie in the office either. :) read more

Ok place. Too much whining about United Health care. Clearly does not want to be one of their providers. I had to pay undisclosed cost of$250. read more

Truly exceptional service. Just as attentive and caring as the first time I saw Dr. Julie. The Clean and Check program keeps my equipment in tiptop shape and keeps me being able to maximize what is left of my hearing. Clearly better that the rest, you hear that? read more

Dr Julie is very personable, professional, and helpful with interpreting and explaining hearing test results. Her staff was friendly as well. Great experience when I first got my hearing aids a couple years ago and today when doing a hearing check--the great service continues! read more

I was on vacation in the Boulder area and lost one of my domes for my hearing aids. I went to flat Irons Audiology to get a replacement. The staff was very welcoming and Dr. Julie was exceptional. She checked in my ear and there it was! She gave me a replacement dome and I was back to enjoying time with my family. I can't thank her enough! read more

I recommend - WITHOUT RESERVATION - Flatirons Audiology for hearing services. Dr. Caney Demars provided a through explanation of the hearing exam. She then made a recommendation for hearing devices that would meet my specific needs. The demo pair was very helpful in determining my exact needs and well worth the out of pocket cost. The billing process with my insurance provider was very smooth. Dr. Julie is very friendly (why not, we are both Clevelanders at heart) and Cherry was very helpful with instructions for visits during COVID. AND, I can't forget the cookies which are an unexpected treat! read more

Dr. Julie clearly defined the problem with my hearing and will take steps I need to get it corrected.

Dr. Julie is wonderful. I needed a repair of a hearing aid and she followed thru to determine if it was still under warranty which was a bit complicated. Borrowed a set of fabulous hearing aids until mine are repaired and she explained in detail how they work. Got the manuals, too, so I can study all about them. Set up my iPhone so that I could understand how to utilize the best of the aids. Though I had said I was going to wait a year to get the new ones, she loaned the new ones to me. They are great. We'll see if I do purchase them, but it's looking good..... read more

I really wanted to like this place. The front office staff is so nice, so polite, and so helpful. Yes, there are homemade cookies, and yes, they are tasty, but no, that does not make up for Dr Julie being more focused on her cell phone and text messages than on the exam. I felt very rushed through the hearing exam, and told we could check hearing aid settings next time as she had to pick up her kid. If you have a patient who has an appointment, you should expect they may want settings on their hearing aids checked that appointment, not then next time. Insurance only covers an appointment every two years.... The location is great, easy to get to, and actually has good parking. And as I said, the front office staff is amazing. But these do not make up for the lack of care otherwise, and I am so disappointment that I wasted my every two year covered visit on less than what a full appointment should be. Maybe if I was there for tinnitis, I would have gotten a better experience. I have worked with several other audiologists in the past that took a simple hearing exam and hearing aid check as just as important as higher expense patients. Makes me miss my old insurance a whole lot! read more

Dr. Julie and staff are the most honest, hard working and dedicated clinicians. I have been hearing impaired and wearing hearing aids since 2011. They gave me and the people around me a chance to be involved again. I have had follow up hearing test so my hearing loss can be addressed. They change the computer programs in my hearing aids for maximum benefit. I feel sorry for people that have hearing loss and do not know that this help is available. Every time I contact the hearing clinic I am recognized and treated like family. I know they really care. This kind of commitment is hard to find and greatly appreciated. It is only possible to go to five stars on the review but if I could I would give them ten stars. read more

Moved from Aurora to Thornton and needed an audiologist on that side of town. Got a couple of recommendations for Dr. Julie and was not disappointed. A bit of a drive to Lafayette from my house, but it was well worth it. While my hearing aids are a couple of technology generations old (and still working fine), she didn't push the latest and greatest. Just gave me a pamphlet and offered to let me dry run the new technology for 30 days for a nominal fee. I'll be back. read more

The staff at Flatirons Audiology were very friendly and explained what the test results meant in clear and understandable language. They allowed me to try out a set of hearing aids for a week to see if I felt any improvement in my hearing. They also were very good at showing me how to insert them and how to use my smartphone to control them. The hearing aids I tried out were the top of the line and most expensive but they have other less expensive models that I could choose from. read more

After 35 years as an Air Traffic Controller and having an anual flight physical, I am quite aware of the improvements in the hearing test process. After retirement, I had the occasion due to suspected hearing loss, to seek out a qualified Audiologist. I decided on Dr. "J". Boy did I hit the jackpot! She is extremely effective and professional in her approach to hearing loss. Needless to say I support Dr. "J" and her staff, Peggy and Wendy 100%. You want to be taken care of "above and beyound" the call of duty, go see Dr."J" and her support staff, you won't be dissapointed. Bill Perkins read more

I'd like to extend my recommendation to anyone now looking for an Audiologist they can trust, depend on and feel confident that they have found the "very best' as I have. Dr. Julie is that specialist and you will quickly feel relief in putting yourself in her hands. Her expertise and experience is evident in every office visit in addition to her kindness and caring for you as a person in addition to as her patient. Her office staff led by Peggy as you enter and are greeted sets a lovely example for the outstanding care you'll receive at every appointment- it's a pleasure to know them all and be able to be a patient in their practice. EJB read more

I am a very particular person when it comes to my hearing. When you have a loss like mine, you seek the best in the field of Audiology. Dr. Julie is determined to work with her patients, strives to find the perfect balance in your hearing world. She's seen me though my analog hearing aid days, fitted me with the best digital aid and recently fitted me with a new aid in an ear that hadn't been amplified since I was two years old! Dr. Julie is a Rock Star at what she does! This lady and her staff are extra special to my family. I have no doubt you will be beyond satisfied with Dr. Julie's expertise, professionalism and the attention her staff extends is heartwarming. I have referred friends to this Audiologist and always hear back from them telling me, "THANK YOU" for sending us there! read more