1. Co-op Supply

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Lake Stevens, WA

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Co-op Supply

4.0 (3 reviews)
InexpensiveHardware Stores
Closed • 8:00 am - 6:00 pm

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10 years ago

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11 years ago

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8 years ago

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Ace Hardware

Ace Hardware

3.4(54 reviews)
6.7 mi
•$$

Let me just say how LUCKY we are to have a 5 star hardware like this in the area. ANYTHING I need…read moreis here. But the customer service goes above & beyond. Right after New Years I purchased my 2nd Weber grill (my first Weber grill lasted 10 yr) & it was a cheaper lighter version called the Q-grill. Right away there were problems with the gas feed but after having a similar Weber model for 10 yr I went thru standard checklist...switch tanks out, check ignition etc but it intermittently became worse. Finally it gave up the ghost in April. Called Mike, Manager & he was super, informed me there was a Weber Repair guy who now came out ti fix your grill ON WARRANTY. I called Weber 800#, Dominic said 'no problem' in 7-10 days a repair guy would be out...well he WASN'T. Called Weber, left email messages for Dominic, then received a cryptic email from a Chris saying 'Oops, Dominic told you a white lie, we do not repair the (cheaper) grills oh, & BTW here is a list if part #'s that you can BUY to try to fix a 4 month old grill.' Excuse me?! Not acceptable guys! Called Mike at ACE AGAIN & he said 'no problem, bring it back. Robert, his boss at store, great guy, took care of things. He is a grill aficionado (said he has 4 grills at home) & understood I was in withdrawal from not having my grill for 4 months. Did I say it is nice to know we have an ACE of this caliber right in our back yard? ...Think I did ...TWICE. P.S. Shame on Weber for treating a return customer this way.

So if you know what you need and where to find, you'll probably be fine here…read more However, there are many issues. When I walked in I didn't see a single employee, not one. As I walked down the aisles I found 8 in a circle just complaining about work in a manner you really don't want customers to hear. I spent 15 minutes grabbing what I needed and went to ask an employee a question and he's wearing not one but two earbuds and replies "WHAT?!" Do I really need to explain what's wrong with this? I've also never seen so many employees in a workplace on their phones, I feel like I could have even stole anything and not gotten caught. And one last thing, this is by far the dirtiest hardware stores I've ever seen, not even close!

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Co-op Supply - hardware - Updated October 2026

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