We had our chimney swept and A+ did an outstanding job. On time, fair price, solid service.read more

If he is going to ask to use a customer's toilet, he could at least have the decency to clean up…read morethe mess he's made. Absolutely disgusting!!!! Not to mention, the chimney is definitely not clean. May be slightly cleaner than before, but not much. Will never use this company again.

I called this company to get my chimney and dryer vent cleaned. They were all so very professional…read moreand kind. They were able to get us in quickly. The prices were the best in town. They are very honest with everything that they do. I highly recommend them. If I wasn't moving I'd be having them for future services. I will, however be passing on their info to the new owners :)

Professional, friendly, respectful, clean and neat workers. Quality and great value for two…read moreChimneys cleaned and inspected (discounted) in one house. We recommended this company to my daughter and she's very pleased. Call Five Brothers.. you won't be disappointed! A 5+

Abraham inspected my firebox, chimney inside the fireplace, attic and outside. He was very…read moredetailed and explanatory on the condition and needed repairs to make the fireplace safe for use. The inspection was very thorough and confident of the necessary repairs needed in the near future

Regina's communication in scheduling was great. Abraham came…read moreout and provided an estimate to help fix out vulnerable chase cover where critters and water were starting to collect. He gave me options and explanations and communicated the issues really clearly. He came back in 2.5 days and installed a custom made metal chase cover, removing the old nasty one. He's awesome and I'm very thankful to have had him doing this work for us! Thanks abr

Not very impressed with this company I called them out to fix my gas fireplace. I was told I needed…read morea new one and it's $2500. Could not really tell me what was wrong with mine. The technician broke a piece in the fireplace. He told me oh you can just glue it back together, charge me $69 and left. I think I just got took. I had another company out and he fixed it for $200.

This is one great company! Taylor, our project manager was fantastic! He explained things so I…read morecould understand and took pictures so I knew what the problem was. He was very polite and professional. He showed up on time and so did the crew. I highly recommend them.

When the serviceman from 1st Choice Central Texas left, I texted him and asked him to come back as…read morethe photos I took up inside the fireplace showed it was not clean. He said it was just soot and someone from the office would contact me to reschedule because he would not be returning. After waiting all afternoon, I texted a 2nd number the company had contacted me from and said I had safety concerns about our fireplace not being clean, but I received no response. I sent another text next day with no response. I contacted them several times through our Yelp messaging over the next couple of days, stating safety concerns and not being able to use the fireplace until we spoke with them, contacted them through their website form, and also left two courteous voicemail messages for their office letting them know we had safety concerns and asked for assistance. I had zero response to all of my efforts. I emailed and let them know I would be filing a complaint with the BBB and still received no response. I hired another company to come clean the fireplace and not only did he clean out a massive amount of soot and creosote left behind, he was stunned to find that the prior serviceman left his plastic brush and pole stuck up in the chimney. He gave it to me and I identified it as the brush the 1st Choice serviceman was using, as it was distinctive and particularly flimsy, which I noticed at the beginning of the clean. Things happen and if he had explained that his pole broke off and that he would have to come back with tools to get it out and finish cleaning, we could have moved forward. The basis for liability under negligence stems from an individual's failures to behave with the level of care that someone of ordinary prudence would have exercised under the same circumstances. He knowingly put our home and our personal safety at risk with a smoke and fire hazard, and that is egregious. It took months to settle our claim with our credit card company and get our money back. I've had time to consider my review and to post the facts without heightened emotion. Not cleaning the fireplace well and not returning calls for assistance is enough for a bad review but purposeful negligence is grounds for not being allowed to do business in this industry. The business office of this company has no excuse for failure to respond.

We had our fireplace chimney cleaned. Lee and Carlos worked efficiently and were professional and…read moreleft everything clean when they were done. I messaged them last week and was able to get an appointment for today. We wouldn't hesitate to hire them again!

Brent is a great guy, did an excellent job, very knowledgeable, helpful and made sure all was left…read morebetter than when he came, thank you Brent!!

Brent restored our dryer vent to efficient drying. He was on time, courteous, and professional. His…read morefee is reasonable.

The techniclan came on time and the chimney sweeping was done from the inside of my house in 15…read moreMinutes. I requested a inspection due to the fact that I've not used my fireplace in years. The inspection was done visibly by looking into the chimney with a flashlight from my fireplace and the second person looked from the driveway up to my chimney which took less than 2 minutes.......Lol The charge for this so-called inspection and chimney sweeping was $150.00 Furthermore, he found a crack in my firebox and calked it for an addiitional $200.00.

TOTAL SCAM!..STAY AWAY!.. TOTAL SCAM!!...no latter in the…read moretruck. ...they come in and run a worn out brush up and down a few times..then start running the bill up with a made up horror story .. They accomplished nothing!!...150 bucks for nothing...TOTAL SCAM

never finished our contracted HUGE insurance job. Very nice until you sign the contract. ONCE they…read morehad the job---NEVER SHOWED UP / FINISHED the work. They always had employee staffing excuses. Weeks of calling the office worker Tanya. Lies, delays, and now they are being sued. DO NOT USE THIS COMPANY. Found out AFTER -Known in Waco as bad company.

Things were not done properly and when asked to fix it before they got lore money they decided not…read moreto come back. This was a rebuild after a fire...still have burned bricks all around house...multi problems inside and out.

I had a really bad looking wood burning fireplace and it didn't work well. I purchased a gas insert…read morewhich Jason installed for me - by the way, he has years and years of experience with fireplace/chimney building, repairing, and installations. I wish he was with me when I purchased the unit but feel lucky he was referred to me for install. He works with two of his sons which is also pretty great. On time, great work, knows his stuff, and family owned. Also doesn't jerk you around with estimate. Highly recommend.

General Longhorn wanted $149 to come to my house to provide me with an estimate for the project. I…read morehave had many projects done at my home including a new HVAC install and cement work done. No other home remodel company has asked for money to do an estimate.