We had our chimney swept and A+ did an outstanding job. On time, fair price, solid service.read more

If he is going to ask to use a customer's toilet, he could at least have the decency to clean up…read morethe mess he's made. Absolutely disgusting!!!! Not to mention, the chimney is definitely not clean. May be slightly cleaner than before, but not much. Will never use this company again.

Regina's communication in scheduling was great. Abraham came…read moreout and provided an estimate to help fix out vulnerable chase cover where critters and water were starting to collect. He gave me options and explanations and communicated the issues really clearly. He came back in 2.5 days and installed a custom made metal chase cover, removing the old nasty one. He's awesome and I'm very thankful to have had him doing this work for us! Thanks abr

We have two propane, non-wood burning fireplaces, one inside and one outside on the open patio. The…read moreinside stopped lighting. Roman, the technician did a thorough evaluation and was helpful with recommendations. He suggested a new gas train assembly and said the our fireplace was set-up for a blower to improve heat flow but did not have it. After he installed the above, our family room was heated so much better than in past winters with the addition of the blower. The outs fireplace also did not light correctly & he was able to figure out the problem, fix it and advised us that we did not need a new replacement. The cold season had them booked but they sent him within a week. Regina was also helpful with our need for flexible scheduling. I would highly recommend them for fireplace problems given the prompt response, courtesy, thoroughness, clean up after work and reasonable fees.

When the serviceman from 1st Choice Central Texas left, I texted him and asked him to come back as…read morethe photos I took up inside the fireplace showed it was not clean. He said it was just soot and someone from the office would contact me to reschedule because he would not be returning. After waiting all afternoon, I texted a 2nd number the company had contacted me from and said I had safety concerns about our fireplace not being clean, but I received no response. I sent another text next day with no response. I contacted them several times through our Yelp messaging over the next couple of days, stating safety concerns and not being able to use the fireplace until we spoke with them, contacted them through their website form, and also left two courteous voicemail messages for their office letting them know we had safety concerns and asked for assistance. I had zero response to all of my efforts. I emailed and let them know I would be filing a complaint with the BBB and still received no response. I hired another company to come clean the fireplace and not only did he clean out a massive amount of soot and creosote left behind, he was stunned to find that the prior serviceman left his plastic brush and pole stuck up in the chimney. He gave it to me and I identified it as the brush the 1st Choice serviceman was using, as it was distinctive and particularly flimsy, which I noticed at the beginning of the clean. Things happen and if he had explained that his pole broke off and that he would have to come back with tools to get it out and finish cleaning, we could have moved forward. The basis for liability under negligence stems from an individual's failures to behave with the level of care that someone of ordinary prudence would have exercised under the same circumstances. He knowingly put our home and our personal safety at risk with a smoke and fire hazard, and that is egregious. It took months to settle our claim with our credit card company and get our money back. I've had time to consider my review and to post the facts without heightened emotion. Not cleaning the fireplace well and not returning calls for assistance is enough for a bad review but purposeful negligence is grounds for not being allowed to do business in this industry. The business office of this company has no excuse for failure to respond.

We had our fireplace chimney cleaned. Lee and Carlos worked efficiently and were professional and…read moreleft everything clean when they were done. I messaged them last week and was able to get an appointment for today. We wouldn't hesitate to hire them again!

I just had work in my yard done by heart of Texas. They did a great job! The only and main problem…read morewas afterwards and I got their bill. It was as they had quoted me except they wanted another $66 because I was paying with a credit card. This was something they didn't tell me about until they sent me the bill. If I had known they were going to charge me for using my credit card I would have never used them. They should have quoted me that charge at first and given me the chance to use them or someone that doesn't charge for credit card use. Poor business practice and I will never use them again.

If I wanted to mow 3/4 acre worth of weeds I would not of cared to get sod. 3 months after my sod…read morewas installed I am looking at a yard full of weeds and sections of my yard that are almost certainly damaged. I tried to reach out to HOT 3 times and got essentially blown off each time. If I had to guess either HOT does not pretreat the grounds to kill existing weeds before laying new sod, or someone half assed the job. I can perfectly understand some weeds on a new lawn just not this quantity, something was obviously not done right. Not to mention my flower bed is looking quite sad but that is more likely due to icepocalypse of '21.

We could not be happier with JJT Enterprises. We needed a new fence and went with this company…read morebecause they offered this ridiculously cool sliding gate. Their quote was reasonable (we had 4 companies give quotes, JJT was middle) and work commenced on schedule. Project was Mon-Fri (demo old fence, install new). The guys were HARD workers. Phillip's meticulous attention to detail means every board is aligned, the two walk gates he built are sturdy and just perfect. The "call before you dig" people did not mark water lines so a couple sprinklers were accidentally hit but the guys diligently fixed them. Jennifer was the office contact, and her response time was FAST. 100% recommend.

A great small family contracting company! We had a water heater that had been leaking unknown to us…read morefor some time that had soaked into the walls and caused a bunch of water damage. After a week of water remediation treatment, where the first two feet of a few walls were stripped of drywall, we contacted JJT through Yelp. Jennifer was very quick to respond and Jason quickly came over to provide a bid to replace the drywall and install the baseboards. They were able to fit us in their busy schedule, the work was done right, the price was fair, and the work was well supervised. The best thing that I found about this company is that the communication was superb. Jennifer was lightning fast at responding to any issues or concerns. They did a great job and would certainly hire them again.

I had a really bad looking wood burning fireplace and it didn't work well. I purchased a gas insert…read morewhich Jason installed for me - by the way, he has years and years of experience with fireplace/chimney building, repairing, and installations. I wish he was with me when I purchased the unit but feel lucky he was referred to me for install. He works with two of his sons which is also pretty great. On time, great work, knows his stuff, and family owned. Also doesn't jerk you around with estimate. Highly recommend.

General Longhorn wanted $149 to come to my house to provide me with an estimate for the project. I…read morehave had many projects done at my home including a new HVAC install and cement work done. No other home remodel company has asked for money to do an estimate.

Thomas goes up and beyond to make sure your happy with the project. From Bid to finish, he was on…read moretask, easy to communicate with and on time. Has great ideas, able to envision what your concepts are and ensure you know what is about to happen next. Always willing to help and awe had a wonderful experience with Hopes and Dreams building our patio extension. Next project will be screening in this beauty !

Tom Shantie is a man of character and craftsmanship. We are so grateful to have found him! He has…read moredone two projects for us - and both are outstanding. He redid our son's room - adding special woodwork details that we wouldn't have considered that made all the difference! He then returned (on time) to do a major renovation of our primary bathroom. He was instrumental in helping with the design and scope to keep it all within our budget. Additionally, when other contractors failed - he picked up the slack and did exceptional work tiling around our tub. Tom finished the projects on time and on budget. Having worked with many contractors during my years flipping houses, I can't tell you how impressed I am with his work ethic and finished product.

Chris is truly a Jack of all trades. We called about installing some hanging light fixtures which…read morehe did very efficiently and so we had him back to mount two TV's, installed a dimmer switch and fixed an exercise bike. We plan to have him back to install shelving. He's reliable, efficient and can do almost anything. Highly recommend him!

Incredible service! Everything went smoothly. Definitely recommend 100%. Prompt, professional,…read morepolite and efficient. Handled my installation job brilliantly: big ceiling fan, shower head, shower fixed curved rod, sink filter, etc. I would recommend anytime! Will use this service in the near future.