Shannon was very knowledgeable and took care of my problem…read more She was very nice and is an asset to Verizon. 5 Stars any day anytime.

We went to this location to replace our outdated phones. Worked with Bryan, the area manager. Then…read morehe turned us over to Kasey Miller! Am I ever glad! Bryan was very helpful, but Kasey went above and beyond for us. She did almost everything for us! I even had a problem a week later setting up a warranty on our protective glass. I called her not knowing she was on vacation, and she quickly answered back with complete instructions. We have a closer location, but we will go back to this location because Bryan and Kasey are THE BEST!!!

We went in on 10/28/25 to trade in our 2 iphone12s and pick up out 2 iohone 17 max pro. They never…read moreturned paperwork in crediting us for the trade ins. I have called a general number and they send messages for this business to call me back. I have never had a returned call. My husband has terminal cancer and I don't have the time or energy to go to town, wait for service, etc. and can't leave him alone. It was either an honest mistake or I was scammed. I am starting to believe the 2nd choice is true I don't recommend this business

Stopped in today to ask some questions about the Iphone 16 I purchased from this location last…read moreweek. Have seldom experienced the level of sheer disrespect from the tech. He looked absolutely bored to death as he answered my questions. I felt he treated me as if I am stupid and incompetent. I won't be doing business in the future at this location.

I'm pretty knowledgeable about my gadgets, I've had everything Apple has to offer from the IPod…read moreNano back in the day, IPod Touch and IPad, plus many Alexa gadgets and a Kindle Fire in there at one point as well, but I guess I learned something today myself. For the past few days I've only been able to fit one charging cord in my iPad as opposed to any of the 4-5 I have plugged in all the time, and the cord that did fit was really loose and would fall out if you didn't sit it just right and then was very spotty about it's charging. It would start, stop, start, stop, and so on and it occurred to me there might be something in the charging port. I was right. I do pay for Apple Care but didn't want to send my iPad away for a week or whatever so I looked up here on the mountain. I also didn't want to try it myself because if you screw up your USB port on a several hundred dollar gift from your girlfriend, you might not have a girlfriend for much longer- lol. I asked Isaac if he was Apple certified over the phone and he said yes, he in fact, was. I didn't actually think to verify it while there but that was because he fixed my iPad in about half a second with I believe it was a teeny set of tweezers, then told me that some USB charging cords actually have two pieces on the end (charging part) plug of the cord, then there's the plug then over it which is the safety mechanism, a kind of coating I guess that locks the cord into the iPad, you know it's there when you hear that little click and the iPad locks into place. Anyway, I guess when I pulled out the cord recently the safety coating stayed locked in the iPad and the cord came out without it, which is why it was so loose and no other cord would go into the port. Isaac fixed it in no time, wiped down my screen even and was trying to get some spots off it but had no luck because I told him they were inside the glass, not out, because the bottom right corner of my iPad has a little bit of a gap from where the glue dried up and came off. He recommended I do send into Apple for that and I probably will at some point but not right now. But he did this and told me not even to worry about paying for it, it was so quick. I told him for my fee I will write a review and post it everywhere so here it is. 5 star service.

This shop is the best!! Isaac is so kind and professional. Always has the best responses to the…read moreteenager I brought in

Well decided to give them another chance... Well that was a mistake! It the same store just an…read moreupdate to their packaging..... They never have anything in Stock and they really need to update the products they carry

There is an older gentlemen was nice and honest with the product they sell but they need to do a…read moreprice match or competitive prices with other business. On the other hands, there is an lady who didn't seem friendly or want your business. She was kind of rude that its have a negative atmosphere there. I can see they don't have a lot of business like it dying slowing. She needs to work on her commutation and her attitude to bring customers wanted to come back. They have to think about their customers because it them that keep them alive.

Updated review Have…read morevisited this place multiple times due to convenience of location. The staff is pleasant and there seems to be enough of them that the line isn't ever out the door. While their selection is limited, they put the effort forward to get whatever merchandise you may need. Will continue to visit this establishment

The store seems to be under new management and my experience was excellent.. came in with a service…read moreissue and Anthony was very personable and the other agent in the store was very polite and kind with his customer. I recommend re visiting this store and give them a try.

the term service must be a foreign language to the hear people. I went in and waited as the agent…read morewas working with a customer. as I waited another agent came in and gave no hint of caring about me, I was the only other customer in n the store. she then proceeded to interact with the first group. if she had said" I'll be with you as soon as I help here " I would have been good. but to ignore a waiting customer is just rude. I will never be back Dave Smith

Finally, a local place with lots of battery assortment and top notch knowledge. I've been able to…read morepurchase a couple kinda hard to find batteries without having to order. Electrical is not my specialty so it's been helpful to get some expert council when my little electric forages are iffy.

From the owner: We're more than just a battery store, we're committed to providing outstanding service and…read moreexpertise for a variety of solutions - including power, phone repair, auto battery installation, key fobs, lighting, and more! Whether you need help finding a replacement battery or to replace a shattered screen on your device, Batteries Plus is here for you.

Were not greeted when we walked in. In fact, nobody was greeted when they walked in. There was 3…read moreemployees working. No sense of order, customers had to figure out who was next in line. Ridiculous customer service!