This is a counterfeit store masked as a cell phone repair business. I had a cell phone screen…read morereplaced on an s24fe. The repair person was quite rude and after the repair I experienced the forward facing cameras inoperational. I called the moment I noticed and the guy seamed willing to make the repair When I arrived after a 40 min 35 mile drive the repair guy was not willing to take a look. It seams the repair bussiness is an apartment or living space behind the counter. Smelled like food each time I arrived. The 1st time the business had an open sign on,but the door was locked. Sketchy!! Counterfeit items all.over the store and 1.75 canned sodas in a dorm room fridge when you walk in.....Sketchy!!!

To Just Wireless, The original purchase price for your…read moreLightning cable was $26.99 plus tax or about $30. Initially, I was impressed with the robust quality of the product. But It failed in about a a year. I delayed sending it back. In the interim, I bought 2 braided Lightning cables, both robust, for $8 apiece. They have been working fine. To get my refund, I would have to spend another $15 or about the cost of 2 cheaper cables. So I'd be into it for about $45 for one cable. I could buy 5 1/2 cheaper cables for what I'd have into your cable. It doesn't pencil out. And they're both made in China anyway. Not a great business model you have. I got snookered for a bad cable once. Not again.

I had a screen protector installed at this T-Mobile location while I was visiting Flagstaff. I…read moreneeded a quick solution, and they were very quick to sell it and put it on, which I appreciated at the time. Unfortunately, the quality of the installation was poor. Within just three days, the screen protector cracked, and by then I was no longer in Flagstaff. When I went to another T-Mobile store for help, I was told there was no insurance and no warranty on the product I had been sold. That's extremely disappointing. A product like this should last longer than a few days, and there should be some level of accountability when something clearly fails so quickly. This experience left me feeling like the focus was on making a quick sale rather than providing a quality product or standing behind it. It's honestly made me reconsider whether I want to continue my service with a company that doesn't stand behind what it sells.

Yaya was so helpful getting me set up with a new account with my old number. Super kind, friendly,…read moreand supportive. Ask for her!

I came in here looking for a phone and service and they hooked me up! The staff was so kind and…read moreprofessional, they really deserve their jobs. The computer system seemed to be awfully confusing, but I used to work in a call center in the phone industry, and know, that's not a store workers fault, so I was more than happy to be patient.

From the owner: Switch today & enjoy America's largest 5G network.read more

What happens when your iPhone takes a plunge into the toilet and you're stuck in a town with no…read moreapple store nearby? a) turn the phone off and put it in a bag of rice immediately and then cross your fingers that there is no damage b) wipe it off and try to keep using it as if nothing happened c) sigh and say screw it... the universe is sending you a sign that you don't need a phone while on vacation d) leave it in there and flush... bye bye iPhone! e) look up your carrier on Yelp (from another device of course), and see if there is somewhere nearby to give you some advice Well, in my case, I did (a) and then (c), followed a few days later by (e). The rice and crossed fingers didn't work this time, so I said screw it for a day or two... and then I found this AT&T location. I headed there and was greeted by both Christopher and Vito. They were definitely friendly and informative, but since I purchased my phone through an apple store, they couldn't replace it then and there; I had to go through apple for that. Vito did however, proceed to sell me on purchasing an iPad Mini (and case) in the meantime, so I used that in the interim for text messages and facetime. I took his advice and called the applecare phone # he provided me, and a few days later, I have a replacement phone in my hands. Hooray! When back in Flagstaff, I'll likely head back in to pay Vito and Christopher a visit, and to purchase a new iPhone case... I don't need to take any more chances on damaging my phone! So, if you have a situation or just need some friendly AT&T service, head on into this location... they won't let you down!

I visited the Woodlands Villafe AT&T store recently and had one of the worst customer service…read moreexperiences I've encountered. I was the only customer in the store, yet the three employees on duty were completely disengaged--more interested in watching a movie than doing their jobs. When I asked for help with my phone (which is glitching and barely charges past 5% per hour), they seemed visibly annoyed. Instead of assisting me through the insurance process--as I've experienced in the past--they just handed me a brochure and brushed me off. Their only real effort was trying to upsell me a new phone, even though I clearly stated I have insurance coverage. In the past, AT&T staff have walked me through the insurance claim right then and there. This time? Not even close. If this is what in-store support has become, it's incredibly disappointing. Do better.

30 mins of personal conversations.... Zero customer…read moreservice... This dude is a joke. Get dates and laid on your own time.

I came in for a tech problem and Justice got it cleared up and even recommended some perks to save…read moreme some cash thank you again!!

I personally give this cable company ZERO stars! Their employees are nice, but the service is…read moreterrible! We waited over 2 weeks to get our phone reconnected. (We have been seasonal cable customers for 30 years in Sedona.) Every year we have issues trying to reconnect! We leave Internet on all year long. We always need to have someone go out to the pole and check the wiring on the back of the house to reconnect the TV.They keep trying to tell us that we can connect it by plugging and unplugging things when we know that won't work! We have cable TV in Michigan with Comcast. We've NEVER had to wait this long to restore service there. (They won't allow Zero stars, so We were forced to give one!)

Buyer beware They bait you with buyback credits. Sounds…read morereally good till you get you bill from Verizon and find out the so called credits don't exist. They got me on two phones with a $550 bill credit for each phone. Turns out it's only $400. Been fighting for with Verizon for months to get this fixed. Only to find out, it is this stores mess up. The best they will do is a $49 activation credit, and the rest in accessories. Can't get anyone in management to return calls. And stores will not give me any corporate info. Looked up corporate and they are no help either.