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    Cellular One

    4.0 (1 review)
    Closed 10:00 am - 9:00 pm

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    5 years ago

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    Just Wireless - Screens not on all the way

    Just Wireless

    3.8(50 reviews)
    5.4 mi
    $$

    This is a counterfeit store masked as a cell phone repair business. I had a cell phone screen…read morereplaced on an s24fe. The repair person was quite rude and after the repair I experienced the forward facing cameras inoperational. I called the moment I noticed and the guy seamed willing to make the repair When I arrived after a 40 min 35 mile drive the repair guy was not willing to take a look. It seams the repair bussiness is an apartment or living space behind the counter. Smelled like food each time I arrived. The 1st time the business had an open sign on,but the door was locked. Sketchy!! Counterfeit items all.over the store and 1.75 canned sodas in a dorm room fridge when you walk in.....Sketchy!!!

    To Just Wireless, The original purchase price for your…read moreLightning cable was $26.99 plus tax or about $30. Initially, I was impressed with the robust quality of the product. But It failed in about a a year. I delayed sending it back. In the interim, I bought 2 braided Lightning cables, both robust, for $8 apiece. They have been working fine. To get my refund, I would have to spend another $15 or about the cost of 2 cheaper cables. So I'd be into it for about $45 for one cable. I could buy 5 1/2 cheaper cables for what I'd have into your cable. It doesn't pencil out. And they're both made in China anyway. Not a great business model you have. I got snookered for a bad cable once. Not again.

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    Just Wireless - Back is broken

    Back is broken

    Just Wireless
    Just Wireless

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    AT&T Store

    AT&T Store

    2.0(19 reviews)
    5.7 mi
    $$$

    What happens when your iPhone takes a plunge into the toilet and you're stuck in a town with no…read moreapple store nearby? a) turn the phone off and put it in a bag of rice immediately and then cross your fingers that there is no damage b) wipe it off and try to keep using it as if nothing happened c) sigh and say screw it... the universe is sending you a sign that you don't need a phone while on vacation d) leave it in there and flush... bye bye iPhone! e) look up your carrier on Yelp (from another device of course), and see if there is somewhere nearby to give you some advice Well, in my case, I did (a) and then (c), followed a few days later by (e). The rice and crossed fingers didn't work this time, so I said screw it for a day or two... and then I found this AT&T location. I headed there and was greeted by both Christopher and Vito. They were definitely friendly and informative, but since I purchased my phone through an apple store, they couldn't replace it then and there; I had to go through apple for that. Vito did however, proceed to sell me on purchasing an iPad Mini (and case) in the meantime, so I used that in the interim for text messages and facetime. I took his advice and called the applecare phone # he provided me, and a few days later, I have a replacement phone in my hands. Hooray! When back in Flagstaff, I'll likely head back in to pay Vito and Christopher a visit, and to purchase a new iPhone case... I don't need to take any more chances on damaging my phone! So, if you have a situation or just need some friendly AT&T service, head on into this location... they won't let you down!

    I visited the Woodlands Villafe AT&T store recently and had one of the worst customer service…read moreexperiences I've encountered. I was the only customer in the store, yet the three employees on duty were completely disengaged--more interested in watching a movie than doing their jobs. When I asked for help with my phone (which is glitching and barely charges past 5% per hour), they seemed visibly annoyed. Instead of assisting me through the insurance process--as I've experienced in the past--they just handed me a brochure and brushed me off. Their only real effort was trying to upsell me a new phone, even though I clearly stated I have insurance coverage. In the past, AT&T staff have walked me through the insurance claim right then and there. This time? Not even close. If this is what in-store support has become, it's incredibly disappointing. Do better.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Cellular One - mobilephones - Updated May 2026

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