The Monroe Avenue AT&T store is the only one I'll visit because the employees always take the time…read moreto help me reduce my bill. During my most recent visit, Brandon was terrific. He helped me upgrade my phone, confirm the special 99 cent Apple Watch promotion, and handle all of the data transfer. Even when the store is packed, the employees here are friendly and patient.

Terrible experience all around…read more The person I worked with claimed he knew what he was doing, but he did not. He ruined the screen protector he tried to put on my phone, and would not fess up to doing so. I was so upset at his lack of skill and the fact that he boasted that he was great at putting screen protectors on. It was so difficult to even get him to stop what he was doing. I had to get through to him that I was not happy, that I wanted him to stop trying to put on this protector after failing at it 30+ times, and that I wanted a refund. This took tons of effort to do, and he did not care that I was unhappy at all. He just kept trying, and every time it got worse. I had to use a firm angry voice to get him to even take pause, as my nice concerned tone of voice got me nowhere. I had to demand what I wanted. This is totally unacceptable behavior from a sales associate. He even had issues with giving me the refund. I tried to get another associate to help but he didn't care either, and went into a back room. Said that the associate I was with knew what he was doing. Yeah right! This experience wasted a ton of my time and I left the store never wanting to return again! PLEASE AVOID THIS PLACE. THEY DON'T CARE ABOUT YOU, AND WILL GIVE YOU AN EXPERIENCE WORTHY OF TARNISHING YOUR WHOLE DAY!

The owner and his staff are very professional and knowledgeable. They repaired my granddaughters…read morebroken iPhone and helped me with annoying popups on my Android phone. Excellent customer service. I want to extend a special thank you to the owner who helped me over the phone yesterday as well.

Great phone store to shop at for the best phone deals and discounts. Go check them out they the…read morebest.

My experience with T-Mobile at the Mt. Hope location has been very positive. I would like to…read moresincerely thank staff member, Reynaldo, for going above and beyond to help me resolve an issue with my phone plan. I am very happy with the customer service that was given to me. Thanks, Rey!

Speedy repair and great price. Thanks for fixing my desktop! I've had it looked at twice by other…read moreplaces and pc corner fixed it in one day. Happy customer.

I buy phones from there and the last phone i got there was a LG G3 and some was wrong with it i…read moretook it back and he gave me another one and now the WIFI ON It dont work i e-mail him and did not get anything back from him.Im never going back there and buying phones from him again.

This is a nice, quiet location and the staff is pleasant and helpful. I was in the area and have…read morebeen here a few times. What's nice is it's around 12 Corners. They do the usual things and you can have your items shredded for .99 a pound I believe. You. An make copies, get things printed out and etc. Yes it costs money but whatever. The share a parking lot

My package was less than 7lbs and going to Georgia. The woman behind the desk told me it would be…read more$600 to arrive within the week and $200 to arrive in 20 working days. What??? Clearly I went elsewhere and it cost $60 to send.