Fixed me right up to repair my screen. Pleasant conversation to boot! And a fair price. Look…read moreforward to exploring what additional services they offer. Just 4 stars because there is always room for improvement.

I WOULD NOT RECOMMEND Fix Ur Crack- I made the mistake of allowing this company to replace the…read morescreen on my brand new iPhone, as it had a simple crack. After paying $180 CASH on Saturday May 10th, the screen was replaced for the first time. Immediately after the screen was replaced, there was an Error message on my screen, advising that the product was not compatible with Apple, and the screen was glitching. I advised the technician of this before I even left the parking lot, and I was told to wait over the weekend to see if the glitching would "resolve" itself. The glitching gradually became worse. After calling the store on Monday May 12th, I was assured that I could come back and have the screen replaced for a second time. When I arrive to the store, I was told that the screen was actually not in stock and it was currently being delivered from another store. I left the store, and then returned, hours later, at the time the technician advised it would be in stock. When I arrived to the store for the THIRD time, I was told the part hadn't been delivered yet. I never received a phone call, text message, email, or any other form of communication advising that the part hadn't arrived. I then waited for two additional hours... it still hadn't been delivered. When I requested a refund, I was told that it had to be processed in their system and that because I paid cash, they do not keep that amount on hand and someone with higher authority would have to go to the bank... I come back to the store the next day to have my screen repaired, once again. (I called and confirmed it was in stock and the technician advised that shipment had came in that day but hadn't yet opened the box, after I requested, multiple times, to be contacted when the part arrived). After about 30 minutes after the second screen was installed, my phone began overheating and would not hold a charge. I NEVER had this problem, not even once, prior to Fix Ur Crack installing their screens on my phone. I have requested, for weeks, to talk to the owner, Ryan Lawson, and he has not returned any of my phone calls or voicemails. Ryan had communicated through one of his technicians that he wants a chance to "resolve the issue" by testing multiple phone screens on my phone (that are not Apple products) to attempt a third screen replacement. Fix Ur Crack has had several opportunities to fix the problem that they caused. I have requested a refund of the cash that I paid to this business, as they have ruined my device and I have to pay $300 for a new phone. An additional $180 was literally wasted, and when I requested a refund, the company refused, and said they would consider putting my cracked phone screen back on, for the POSSIBILITY of a refund. When I asked if they still had my original, cracked screen, the technician responded with "Well, we keep the broken screens in a bin and I can't guarantee that it's still in there" ... I can no longer use my phone throughout the day, as it becomes too overheated. The battery life is nonexistent and I've advised, multiple times, to this company that I stay at home full time with my baby and NEED access to a phone, especially in the case of an emergency. I've learned my lesson by never paying cash to a business again, and I'm hoping that someone else doesn't make the same mistake by using Ryan Lawson's company, Fix Ur Crack. Ryan should consider Fixing His Morals.

Needed a iPhone screen replacement, great customer service ! Replaced my screen in 20 min would…read moredefinitely recommend!!!

This is my second time using this company for my Samsung Note 9 for a battery replacement. So far…read moreso good

My iPhone died all of a sudden and bought a new phone. I decided to revive the old one and did a…read moresearch and found this place. Dropped off the phone at the window, technician provided me with a quote and time duration to replace the battery. An hour later, my old phone is alive again! Reasonably priced and good service

Recorded message 8/14/2021 says they're permanently closed…read more Still researching alternatives. There are other cell phone battery replacement places in the area, but at this time, I don't have another to recommend.

This location has closed, but the management of this location also has a store in Dover, Delaware…read more I had been getting advertisements that I could upgrade to a new A15 phone for $15. I had 2 lines that I purchased at the same time, so both lines should have been eligible. When I arrived at the store, I was told that it would cost over $300 to upgrade. He quoted an activation fees, and new sims cards and the cost of the phones. I reminded him that the mailing said $15 . His response was that they send those mailings to everyone, but you have to come into the store to get a price. That explanation made no sense to me. He was literally trying to scam me in broad daylight. He said that his system didn't show that I was eligible for an upgrade. That was suspect, as the mailing that I received has my cell number on it, and it clearly stated that I was eligible for the $15 upgrade. If I'm an existing customer with the same number, why an activation fee??? Why new sims cards, when he could just transfer them to the new phones . These folks are dishonest!!! I attached a copy of the mailing. This is an excellent example of "Bait and Switch."

I can't say enough about the high level of service here! Furkan assured me by phone that they did…read morehave my iPhone 11 battery in stock and could install it in about 20 minutes for a very reasonable price. So I headed over there and it was all true, except it actually took less than 10 minutes! Friendly, fast and professional. I will definitely return for any smartphone repair needs.