I don't normally leave reviews but I had such a ridiculous experience with this place I felt that I needed to say something. I went in to replace my iPhone 6s screen- I originally wanted to go to the Apple Store to get it fixed but Cellairis offered it for cheaper and quicker so I decided to go with them. They would fix my screen and gave me a discount on a glass protecter. Big mistake. The first time, the screen would freeze and I would have to wait for my phone to lock to get it to work again (only for it to happen again 5 min later). Unfortunately, I work long and weird hours so I couldn't go for a few days to get it replaced and just had to deal with it. I finally went in and the blonde guy (not sure of his name) was super nice about it and fixed my screen no problem. The second screen was a little better but it had a major lag when texting or scrolling. I had to go very, very slow. I had to wait another week to go in because of work, and when i did I was told that they received two bad shipments of glass and he figured I probably got both times. The new shipment wouldn't be in until the next day. So I had to wait even longer. But eventually I came back and they fixed it again no problem. They were nice, but with as many times that I had come in, you would think some sort of refund or offer would be included. But no. Either way, I left and went about my life. The new screen worked better than the others but still had minor issues. Then, a couple of days ago I took off my case to clean my phone and accidentally dropped my phone on the counter (less than a foot drop) and of course, it shattered (maybe one or two cracks across the top part of the phone). The glass protecter did absolutely nothing and then, my screen didn't work at all. The sensors were completely broken so I couldn't type my passcode or anything in. I went to Cellairis immediately and they basically said that the protecter is just an extra precaution (you would think a small drop would do more than that for the price you pay for it!!) and then since the screen was slightly cracked, they couldn't fix it for me even though the phone wouldn't work at all. I understand why- their cheap, crappy glass isn't made like regular iPhone screens so I shouldn't expect that a small crack would completely ruin my screen for good. They offered to fix it for me for a discounted price. It would be my 4th screen in a matter of a month that would probably break again or probably have even more problems for over 200 dollars. Although the blonde guy was very nice and apologetic, i wouldn't spend money here.. I would suggest just taking your phone to the Apple Store and get a quality new screen so you save time, money, and frustration!!!! read more