This is my second time using this company for my Samsung Note 9 for a battery replacement. So far…read moreso good

Came home to discover my laptop had somehow locked me out and was not able to figure out the…read moreinsufficient instructions from Microsoft on how to correct the problem. Since losing my longtime, and trusted computer guru retirement I was at a loss. Decided to give Fix Ur Crack a try and I'm glad I did. Quinn quickly and expertly solved a security problem with my laptop. He also took the time to explain why the problem occurred and how to prevent it from happening again. Will be keeping his card for the future.

Fixed me right up to repair my screen. Pleasant conversation to boot! And a fair price. Look…read moreforward to exploring what additional services they offer. Just 4 stars because there is always room for improvement.

I WOULD NOT RECOMMEND Fix Ur Crack- I made the mistake of allowing this company to replace the…read morescreen on my brand new iPhone, as it had a simple crack. After paying $180 CASH on Saturday May 10th, the screen was replaced for the first time. Immediately after the screen was replaced, there was an Error message on my screen, advising that the product was not compatible with Apple, and the screen was glitching. I advised the technician of this before I even left the parking lot, and I was told to wait over the weekend to see if the glitching would "resolve" itself. The glitching gradually became worse. After calling the store on Monday May 12th, I was assured that I could come back and have the screen replaced for a second time. When I arrive to the store, I was told that the screen was actually not in stock and it was currently being delivered from another store. I left the store, and then returned, hours later, at the time the technician advised it would be in stock. When I arrived to the store for the THIRD time, I was told the part hadn't been delivered yet. I never received a phone call, text message, email, or any other form of communication advising that the part hadn't arrived. I then waited for two additional hours... it still hadn't been delivered. When I requested a refund, I was told that it had to be processed in their system and that because I paid cash, they do not keep that amount on hand and someone with higher authority would have to go to the bank... I come back to the store the next day to have my screen repaired, once again. (I called and confirmed it was in stock and the technician advised that shipment had came in that day but hadn't yet opened the box, after I requested, multiple times, to be contacted when the part arrived). After about 30 minutes after the second screen was installed, my phone began overheating and would not hold a charge. I NEVER had this problem, not even once, prior to Fix Ur Crack installing their screens on my phone. I have requested, for weeks, to talk to the owner, Ryan Lawson, and he has not returned any of my phone calls or voicemails. Ryan had communicated through one of his technicians that he wants a chance to "resolve the issue" by testing multiple phone screens on my phone (that are not Apple products) to attempt a third screen replacement. Fix Ur Crack has had several opportunities to fix the problem that they caused. I have requested a refund of the cash that I paid to this business, as they have ruined my device and I have to pay $300 for a new phone. An additional $180 was literally wasted, and when I requested a refund, the company refused, and said they would consider putting my cracked phone screen back on, for the POSSIBILITY of a refund. When I asked if they still had my original, cracked screen, the technician responded with "Well, we keep the broken screens in a bin and I can't guarantee that it's still in there" ... I can no longer use my phone throughout the day, as it becomes too overheated. The battery life is nonexistent and I've advised, multiple times, to this company that I stay at home full time with my baby and NEED access to a phone, especially in the case of an emergency. I've learned my lesson by never paying cash to a business again, and I'm hoping that someone else doesn't make the same mistake by using Ryan Lawson's company, Fix Ur Crack. Ryan should consider Fixing His Morals.

CJ was very helpful. He kept in touch regarding a new phone and made the transfer from Android to…read moreApple very easy. Thanks CJ.

Great service by Victoria! We planned on buying one phone and came out with a new iPad too. We…read moreplan on returning to this location for all Our future purchases .

Today, I went in to get a possible upgrade; I learned that my phone could not be upgraded unless I…read morefully paid it off, which I was expecting. She was able to work with my mom and me with us not wanting to change our plan at all and just get the new phone. She hooked us up with great deals and was one of the most honest sales reps my mom and I have dealt with in our 12 years of coming to this version.

Don't step foot in their doors! I went in to transfer a…read moreline to my account. This husband and wife duo screwed up my account so bad. My $250 bill is now over $600 due to their incompetence. Verizon is going to help correct some of their mistakes and credit my account. So I won't be out all of it but I`ll still lose some. Not to mention the loss of money in the mean time. Then to top everything else off...I "won" a brand new tablet. Yup...I was a grand prize winner. Free free free. Now I'm being charged an additional $20 a month for my "prize". And do deactivate it...well that's about another $120 plus $80 "re-stocking fee". I`m still in the process of fighting with Verizon on this one. I don't know what the end result will be...but I sure wish I never walked in those doors! Crooks crooks crooks!!! So save yourself and go anywhere else. I would give 0 stars if I could.

Best customer service ever. Fixed my iPhone in no time. I almost called every place and they wanted…read moreto keep my iPhone for hours. I'm glad I was able to find them. Highly recommend them if you need any phone or computer repair needs.

It's really hard to find honest, hard working people these days... Mike is one of those people. He…read moreprovided excellent service. I will definitely think of Geek Tweek for all my computing needs!

Scammed my husband out of $200 being told it was a set up and go fee for a phone we were told to…read morepurchase with fios to get a bundle price only to find out the next day fios was never ordered and we were lied to about the pricing ,he was charged for accessories he declined .we visited corporate store to find out they are a third party store We figured out many legislations and laws are being broken by this store and went back to discuss this to be told the manager is already aware of the laws being broken and staff tell us it's normal We have now contacted Schmittinger & Rodriguez for help with this issue

I had a battery issue on my iPhone. I couldn't have been more please with the help and service…read moreMatthew Reynolds provided. He spent well over 2 hours trying to work with Verizon and the insurance company.....while at the same time helping other customers. Although Verizon and insurance program I pay for every month we're not very helpful, Matthew was!! And I will go back to the Greentree Store!! RPierce