My past experience with phone repair places has been, shall we say, sketchy at best…read more A2 Phone Repair was great. My kid had cracked the screen of their Motorola phone. Clear tape held the thing together and made it usable. But this was not a long term solution. While I found A2 Phone Repair with some glowing reviews on Yelp, it was the recommendation from a fellow at the AT&T Store on Washtenaw which sealed the deal. A quick phone call confirmed the screen was in stock, and produced an estimate for the price of the job and how long it would take. Drop off was a breeze. The shop was clean and professional looking. As was the fellow behind the desk. The repair took just a little longer than promised, about three hours versus two, but that was no biggie. $140 for the whole thing was worth it for my kiddo to have a phone that looked as good as new... without the hassle of setting up a new phone.

I called because my android pixel 6 had a lime green tint over everything on the screen. Stopped…read morein, and the service person hunted around in the settings, and found a "reverse color" setting I'd somehow, inadvertently set. He undid it, and all was fine. I appreciate the customer service, and will return for any cell phone repair-type needs.

Highly recommended!! Fixit A2 is professional, efficient, nice, and highly skilled, with prompt…read morecommunication and a good price. He replaced my broken OnePlus Android phone screen and it works great now. I will definitely use his services again the next time something breaks.

Honest, professional, and prompt service. My phone would not charge and he could have easily…read moreinstalled a new charging port, but cleaned the existing port at 1/4 the cost. Within two hours of my call, the phone was charging perfectly. In addition to his competence, he was congenial and we shared an interesting conversation totally unrelated to his repair work. Fixit A2 has my highest recommendation.

After I took my phone here Ive been getting 900 phone calls a day. Coincidence? I don't know. But…read morethey did fix my phone.

Responsive, respectful, straightforward and charming. Thank you for your help. I didn't realize my…read morephone was almost five years old, so it wasn't worth it to me to invest anymore money into it, but I appreciate the honest, straightforward appraisal of my phone

I reached out to Star Wireless via Yelp Project. I was getting inconsistent quotes and individuals…read morenot following back up with me. Star Wireless responded quickly with a flat rate to fix my iPhone. On Google, this business comes up as Ypsilanti iPhone & Tablet Solution. It's the same address so I'm assuming the same business. I got my phone fixed the same day I dropped it off. Took less than 3 hours to be exact!

The repair only took about 10 minutes and he honored the deal I was promised through yelp messages…read more Very fast and also very kind employees :)

We live in Ann Arbor, so the nearest Asurion repair shop is 30 mins away in a few directions. I…read morecalled ahead for details, and the person who called up was very helpful in letting us know how long the repair would likely take and when to come in (earlier in the day is better). Longer story short, we came to Ford Rd bc we love the nearby food. Drop off went smoothly, and they were done in half the time quoted. Seems like quality work, done fast (we'd prepared to just come back the next day and we're surprised that they completed the job before we were done at NeeHee's). Great experience.

If you need a console repair, I do not recommend that you go here. I took my ps5 in for repair as…read moreit was shutting off when I played a game for a long amount of time and they stated "Oh that should be a simple fix". They contacted me back the next day and advised my ps5 was repaired and everything seemed to be fine. I picked my console up and when I took it home, it didn't even power on when I hooked it back up. I immediately called them and went back the same day. They stated they would look into it and see what's going on. They later gave me a call and said the device is still not powering on. I was advised by a manager by the name Justin that they didn't have the "necessary equipment" to figure out the problem. I ended up picking up my device and taking it to another repair company. The tech from the other company informed that whoever worked on my ps5 previously used too much Liquid Metal which leaked into my motherboard causing the system to malfunction. I also have photos taken from the tech as proof. At this point I am owed another ps5 from UBreakiFix. Justin told me to bring the device back to him to look at it again. I didn't hear an update from him as it has been nearly a week, so called them and Justin went on PTO without giving an update. He also got his higher up Monique involved but I was never contacted by her personally. I had to call and speak with another manager who finally gave me a device replacement almost a month later. Overall customer service and communication was terrible.

iPhone with a cracked screen, repaired quickly while I had a coffee in the Panera next door. I…read morewas impressed that there was no effort to upsell to a more recent phone :-) Price was fair based on comparables. Recommended.

These people are terrible. I brought my phone here for it to be fixed. I spent $60 nonrefundable…read morefee for them to repair, only for them to not succeed. Honestly, this didn't make me upset. I knew I was taking a risk to have it fixed and they never guaranteed anything. However, what did upset me was the fact that after looking around more, this seemed to be the only phone repair shop in Ann Arbor that charges a nonrefundable fee to even attempt to fix a phone. The other stores will only charge you if they're successful in fixing your phone. I picked up my broken phone back from these frauds. Upon pickup they tried to upsell me on a deluxe package that would entail a "deeper dive" and a more thorough fixing process. I couldn't believe it. They kept saying that no other competitors would be able to fix the phone and it was destroyed. Well surprise, surprise....I took it to another competitor and they had it completely fixed within 1/2 a day! And didn't even charge me unless the phone was fixed! TLDR: is your phone is broken, don't come here for them to repair it. AVOID!

There comes a time when you're going to suffer mishap with your cellphone no matter how careful you…read moreare in protecting it. My most recent one was very mind-boggling to say the least, and this came after downloading the newest iOS version to my iPhone and I couldn't get my device to boot-up. Likewise, I couldn't use the restore function either, which meant my phone was dead in the water, and I needed help fast! I knew I needed professional help, so after reading the reviews for "Ann Arbor iPhone & Macbook" on Yelp, I knew this was my first go to choice. I decided to drive down to Washington Street, rather than call on the telephone. I talked with Jack on the phone, and he came right over to look at my phone. After examining the patient, he decided to download the iOS update again, and reboot my phone. After that I was able to access my iCloud, and restore the phone back to normal. Jack does amazing work, and if I could give this review 10-stars I would. IMHO, Jack is really the "IPhone/Macbook Whisperer" and does a truly professional job all the way.

Helped me, gave me advice, was very prompt and knowledgeable. He's got a good location that easy to…read morewalk to, with a parking garage close by if you can't find street parking.

This small location, tucked between stores in a strip mall, has really great service! After dealing…read morewith failed repair attempts at another shop, this place not only fixed my iPad but did both the screen and button repair for only $75, which was a huge value compared to what I paid before. On top of that, they had it ready in just an hour! I'm really glad I found this place and will definitely be bringing all my tech devices here moving forward.

quite literally the worst place i've got my phone fixed at. do not go here. there screens are fake…read more$100 for a "temporary screen" $200 for the better one, the on i got and i've had nothing but problems i've had to go back 3 times now and every screen they put on has went black on me and green lines all threw out and they were not helpful quite rude and very unprofessional.

My iPhone has been causing me headaches lately with the charging cable failing to stay in place. I…read morewent looking around for a repair service and landed on Ann Arbor iPhone Repair. It was super simple to complete the repair request form in their web site. Imagine my surprise when I got a text reply in about a minute! I should explain that it's about 11pm on a Saturday right now, so not exactly business hours. But that's not even the best part - Kat's reply was not only speedy, it contained directions on how to fix the port myself! In just a few minutes, my problem was solved - late on a Saturday night and at a cost of exactly $0. Kat, you rock. Ann Arborites, take your iPhone repair needs to Kat. You will be glad that you did!

Kat is extremely responsive, professional, and fast. She repaired my initial screen after it broke…read moreand checked in with me a few days later to make sure it was working well. When the screen stopped working a month or so later, she drove an hour across Michigan the same evening to replace my screen and get it working -- all free of charge! She is pleasant, responsive, and honest and there is no question that she is the best for this job in Ann Arbor. 100% would recommend her for your iPhone screen needs.