Pat R. The motel was clean the room was somewhat small, but the bed was comfortable. The staff was friendly and helpful. The breakfast was good. read more

My boyfriend and I spent two nights here for Valentine's Day with a Living Social deal. Don't let the appearance fool you! It may look a bit scary as you drive up past the modular homes, but, this place is nice and they have done well with their remodel We had a great time at all the local wineries. The only drawback was the wine they gave us (two bottles). They were both bad and we had to dump them out when we got home. Other than that, everything else was perfect! read more

Great views, and wine,munchies and live music at 5 on weekend evenings. Nice place! Looks like an old-fashioned motel but is very modern. Very comfortable beds, great, friendly staff. Loved it! read more

Wine tasting, views of Mt Hood, clean, reasonably priced. We had a nice stay with no hassle or drama. Would stay again.

This place was so much fun. Went to concert and they took care of everything. Rooms are excellent with great view of river and dam. Good food and great people. read more

This is a great place to get away from the city. Quiet and comfortable. The perfect getaway spot. Breakfast is simple but enough with breads and fresh fruit as well as juice and coffee. The views are spectacular and the staff is great. We will definitely be back. read more

Best place to stay in The Dalles by far. Modern decor, very fresh. Bathrooms beautiful, bedding, beds, carpet, flat screen tv, etc. all first class. Also staff is terrific and cannot be more helpful and the rooms are very CLEAN! And quiet too. View is fantastic. Very nice swimming pool. Stay here, you will enjoy every minute of it. We booked 20 rooms for a car club tour stay and to a person, all said " 5 Star" for sure! read more

I was caught after dark in the rain heading home when I called Maria at Celilo Inn. She was very accommodating and helped me reserve a room that I'd arrive for in 30 minutes. I was up early the next morning when I met Paula who greeted me with excellent coffee!! I wish I would have thought to get a refill for the road. My stay was pleasant and I will stay again soon! The Inn was recommended by a local friend. It's always good when local people know about their local businesses. The Dalles is doing something right!!! read more

We stayed at this hotel last night. We found the customer service to lacking. We are used to staying at Hotel/Inn's that have excellent customer service. This was not one of them. We purchased a bottle of wine at Maryhill Winery and went back to our room to have a glass of wine. Obviously, we did not pack wine glasses, so we asked the front night clerk if we could use two of their wine glasses. She refused and said they were not for customer use. This hotel promotes the local wineries, so you would expect that they would have at least 2 glasses we could use. We offered to leave a deposit for the glasses, but she was very rude and said NO. We had to drive into town to buy wine glasses. Our plan was to go swimming, but after our trek to buy wine glasses it was too late. In addition as soon as we opened the bottle of wine we had fruit flies EVERYWHERE!! Maybe that's why they don't want you to drink wine in there rooms. The rooms were also very small and you could hardly move around without running into one another. Interesting how this room was the large king! I would not ever stay at this OVERPRICED hotel again!! BEWARE!! read more

What was supposed to be a seamless experience to and from the Maryhill Winery turned out to be a disaster. First off, when I booked the room I was told the "shuttle" would depart from the Celilo Inn at 5:00. I decided to call and confirm the time while en route and was told it leaves promptly at 4:30. So already we were off to a rocky start as we arrived at the hotel at 4:25 and didn't even have time to enjoy our complimentary glass of wine or even freshen up in the room. While on board the bus, I heard a few others who barely made the bus comment that they were told the bus departed at 4:45. Hmmm. . . On board the bus, we were told that the bus leaves promptly 20 minutes after the concert ends. Once the concert was over at 10:00, we left our nearly front row seats and hiked with the masses to the parking lot. As we were approaching the entrance, I see what appears to be our shuttle (a short, yellow school bus), hightailing it out of the parking lot! It hadn't even been 12 minutes since the concert had ended. We wandered around the parking lot looking for the other shuttle (a big yellow school bus), and it was nowhere to be found. We asked some of the people working there and they didn't know where our bus had gone, but mentioned that this had happened to some hotel guests before. Amidst all this searching, we found some other people left stranded by the Celilo shuttle. Between the 6 of us, 3 of our phones had died while at the concert. Thankfully one of us was able to call the hotel. We were told they had no way to communicate with the bus but could send them back once they returned to the hotel (which is nearly a 30 minute drive). We tried calling a taxi company but apparently they close before 10 on Saturday nights. Around 10:45 or so, we called again and were told that the a bus was on the way back. About 10 minutes later we received word that the bus was not actually on the way back, instead the bus drivers threw the keys on the hotel counter and left for the night. We were told they would send a taxi. At 11:40, after waiting in the deserted parking lot for an hour and a half, the taxi (a minivan with no apparent taxi meter) picked us up. Even though the manager paid for the "taxi" fare, we were made to feel this was our fault for missing the bus! This has happened at least one other time (noted in a review in 2016) so wouldn't you think they would tighten up their departure process!? I could understand if 2 people were left, but 6!! A simple headcount would have taken care of this. Again, it's not like we were taking our time exiting, we were amidst mobs of people. Wouldn't one think the bus drivers would wait until the crowd thins? Then those left, are the ones who were truly lollygagging. I am absolutely shocked that Tim (the manager) and Czar (the owner) didn't take any responsibility for this! One of the men we were with (who, by the way, had undergone chemotherapy the day before and had to wait until 11:40 in the cold, dark parking lot!) felt we would for sure be comped our outrageously priced hotel room, but to no avail. Once back at the hotel after midnight, we were able to experience the colorful activities that go on at that time of night. A woman was in the parking lot taking pictures of all the license plates because her phone had been stolen and she was waiting for the police. Then we had to step over a passed out woman who was half in and half out of her room with the door wide open. Our car had glass all around it due to a broken beer bottle. Then there was a wolf/dog tied up outside of the room. Had we arrived at the time were were supposed to, we never would have felt as uncomfortable as we did going to bed that night. I will never stay here again, nor would I recommend booking the concert package as they have no system for keeping track of their patrons. Had we felt heard, or compensated, I may have considered it. But clearly, they feel no responsibility, so I fear they will not tighten up their protocol for getting concert goers home safely. read more

I don't write reviews...actually, I never have before. But, if I can save one traveler from a deplorable experience like this, it will be worth my time. I was one of six guests that was left at Maryhill Winery for a concert on 08/11/17. We got off to a rocky start due to the constant change in times when we were supposed to report for the bus to take us to the concert...one couple just made it. In speaking with other guests, several were perplexed at how disorganized the concert shuttle process seemed. But, once on the bus headed toward our destination, we were told it would leave 15 minutes after the show ended. Directly after the show commenced (we were six rows from the stage) we moved as quickly as we could to our pick-up location working through a venue of 4000 people. We happily made it to the "pick up point" at precisely 12 minutes after the last song. One small problem: the bus was already gone and, to my surprise, two other couples missed it, too. I knew if six people missed it, there must be a mistake and clearly a logical explanation. We called the Celilo Inn and they apologized profusely and said they would send the busses right back. A security guard at Maryhill actually said Celilo Inn has stranded guests at the concert venue before. A half hour after this initial conversation, a hotel representative called me back and said the bus drivers had left, refusing to go back and pick us up, and they would try to get us a taxi. This is all taking place as the winery was deserted, the wind was howling, and we were literally the last people in the parking lot. Another half hour later, I called the hotel again. They said they were having trouble getting us a ride, and I stated we knew this, for we tried to call a taxi ourselves. Finally, 1 hour and 15 minutes later, the hotel called again and said they found us a ride. Much to my surprise (but not really after this fiasco), and 1.5 hours later, an old Dodge caravan showed up,which wasn't a taxi, a Lyft, or an Uber...it was a complete stranger with no credentials. He said he was contacted by Celilo to pick us up. Not only was he un-credentialed, and a little sketchy himself, his vehicle was nearly falling apart. I know this all sounds like a dramatic and/or comedic sitcom but it's true! Well, we made it back to Celilo Inn 2 hours after the show ended. We were told upon our arrival by Tim L. that this situation would be "taken care of." But, this was only the beginning. As we headed back to our room, which we had not been in yet, the police we on the premises investigating a stolen cell phone. And, no kidding here, we actually saw a woman passed out in a doorway - half in and out of her room. Once we stepped over the drunk woman, we found a "permanent resident" who has a wolf-hybrid dog chained up outside her room. We quickly got in our door, closed the blinds, and double-checked the dead bolt. Fast-forward to the next morning. Two of the three couples who were left at the concert meet with Tim L., the manger (to my knowledge). We ask how he can possibly explain the previous night's shenanigans, and he has no answer...really, none. We also ask how we can speak to the owner, and he states that we shouldn't worry; he will call Czar (sp?) and get us "taken care of." He also states that he will call us back that afternoon with some sort of resolution. Well, not to my surprise, he doesn't call back. Today, which is the 14th, I call Tim L. (who apparently manages the Comfort Inn, too), and he states that he was just getting ready to call me?! Well, Tim further elaborates that he is, after all, not going to be able to "take care of us" as he promised before, twice. Instead, he informed me that our getting stranded was really unfortunate, but really not a big deal, as we did eventually get a ride home. I said it wasn't even a taxi or legitimate car service and was 1.5 hours late, which again, he had no answer for. I could go on and on here, but Celilo Inn could have made this situation much more palatable by simply comping something for our 1.5 hour wait, which truly was not our issue. Again, not one person missed the bus...not two...but six. Folks, if you've read my novel thus far, just be very careful of this place. In looking back this issue of stranding guests has happened before, which Tim said he couldn't quite recall. And, to not try to make any effort to remedy a wrong clearly speaks of Celilo Inn's concern for guests, repeat business, word of mouth recommendations, etc. To be frank: this place is sketchy and their follow through regarding serious situations is simply unethical and shameful. It's not just that were stranded, it was the hotel's sketchy environment and really poor customer service/follow-up. read more