I've been to their old location and their new one. I have to say that the new location is a big…read moreimprovement over the old place. It's bigger and I feel like I have more room to walk around. I frequent the fish section and it is really well laid out. I can grab what I need and go in little under ten minutes. I also find the older gentleman that works in the fish department is very knowledgeable about fish and accessories. The small animal section is pretty nice too. There was a lady there that was showing a rat to a young kid and it was kind of neat to see that she was willing to pick up the rat and show it to the kid. The rats there also seem to be more docile and curious than other pet stores I've been to. More than likely these rats are bred to be pets and not feeders. In conclusion I'd say that this is a pretty good pet store but if you are looking for a wide variety of fish then check out a fish only store. No sharks or puffers here. Other than that it's a top notch store. 4 out of 5 will visit again

They were asked to cut my dog with a teddy bear cut and they shaved him down and no he wasn't…read morematted. They didn't even cut him with precision, they just fitted however they liked and only used a blade and no scissors. DO NOT GO TO THEM AT ALL

Quaint cute pet store with all kinds of stuff for your fur baby. This store is located in downtown…read moreFrankfort. It's a great store to find stuff to spoil your pets. I did enjoy all the stuff they had and the owner and people working there were super friendly!

Being childless, my two dogs ARE my kids. Doggy boutiques are like my Carters or Toys 'R Us. I love…read morefinding a great dog store that was designed by someone that loves his/her dog as much as I do because you can be sure that the products they carry are quality and going to be the best out there. First off, I'll say that some of the items are way too rich for my blood. I mean, I wouldn't spend $39 for a sweater for myself let alone my dog, but I know there are people out there that would. (Erin L. hit it on the head when she said Paris Hilton-ish..Paris could afford that stuff.) They did have a great selection of sale leashes and dog collars for $5. I found a great pink studded collar on the sale rack but it looked a little small to fit my dog. The homemade dog treats were what brought us here and they didn't disappoint. They had a big selection and I didn't think that the prices were unreasonable. You could get a medium/large sized dog biscuit per piece (between $1.50-4 each) or you can buy per pound for the smaller treats. We ended up with a 1/2 pound of some yogurt covered treats and I believe it cost about $6. The dogs love them already and I feel good knowing that I'm giving them quality, fresh treats with no worries of a pending recall. We also ended up buying a few miscellaneous items: a doggy toothbrush, a giant bone, and this stuff in a red bottle called Pet Corrector. I'd read about the pet corrector online before and was happy to see they had it. My yorkie can be quite monstrous at times, completely disregarding any commands. We've tried clicker training, positive reinforcement, obedience classes and nothing has helped. Miraculously, in the two days we've been using it, he's actually started listening. He hates the sound of it, therefore does anything to avoid having to hear it. We're already planning a trip back to Chew on This to get the bigger bottle. I can't say enough good about this product and am really glad that I was able to finally get my hands on some of it. The service was equally as great as the selection. I was given a $5 coupon to bring back next time I come in since I was a new customer. They also signed me up for their email and mailing list so I can be alerted of any new sales. This is a must visit for all dog owners who care about getting the best of the best products for the furriest member of the family.

I love this place ever since I seen the Chihuahua Risky (his name) I've loved it also they have a…read moregreat assortment of colorful well kept birds and I get crickets for my chameleon here but I don't know what to else to say except this place is amazing and needs more love

Best Around! I love this store!! Best small store with a…read morevery hard working Shop Owner who is there to help you find the right food for your pets. He knows his foods- and he wants to make sure you get what your pets need. This is the best of Small Owner/You first store around. Your pets will be better for you shopping here!

Colin came to our mosque this past weekend. We had the show outdoors and it was such a hit! He kept…read morethe kids engaged and it's very interactive. Also, his price seems pretty fair. Would highly recommend.

We had an amazing experience with Crosstown Exotics! Mike came to our high school class that works…read morewith preschoolers, and he was absolutely fantastic with both our little and big kids. He was incredibly educational while also being funny and engaging, which kept everyone interested the entire time. The kids loved getting to see and learn about the animals up close, and you could tell Mike is truly passionate about what he does. It was such a unique and memorable experience for our class. Everyone had a great time, and we're already looking forward to having him back next year. Highly recommend!

Customer service was great! The guys were very knowledgeable and the selection of products were…read morereally good.

Excellent staff Ben is very knowledgeable and professional everywhere you look in the store, it's…read moreclean and full of life. And happiness, it's almost like a zoo. We will be back & thank you kindly Paul, the owner was there. What a pleasure to meet Merry Christmas to you all. We look forward to coming back there the plants for the aquarium, fresh water are excellent quality the guppies came in from Asia and the quality is so beyond excellent. I can't wait to go back and get another aquarium going. Thank you all Chris and Dawn

The employees are very helpful and also I like the fact after you buy so many bags of dog food,…read moreyou get one free and they also have free samples every day, which is very much appreciated

A nice local place to get pet food, bird seed, and other items for pets or animals. They have lots…read moreof options and choices to make. Prices are fair maybe a little higher than the big box stores but it is still a great place to pick up items. The people that work there are always friendly and offer help to carry items out to your car. I will continue to support this local business.

Friendly staff and great choices for freshly baked dog treats that both of my pets absolutely lovedread more

I enjoy bringing my dog there in the winter and giving him a bath. A little pricey but it's worth…read moreit.

Been shopping here for 3yrs, I love these people. They put alot of work into taking care of these…read morereptiles and fish. I would trust them will all my reptile and fish questions, I would refer them to the world, they are irreplaceable. It smells like a reptile store, and the snakes that had mouth rot, probably came like that, as he rescues pets.​ O, if you didn't know as a responsible pet supplier, he doesn't sell them to everyone. Noone paid me to say this, I just don't like seeing good people being bashed. Someone else share your experience and give him 5 stars.​

I have passed this store many times without stopping in. Today I stopped in because I was curious…read more I do not own any reptiles or aquatic pets but, I am not opposed to it. I stepped inside briefly. They had a huge selection of reptiles and aquatic pets. It was a warm day and I am sure the store is always kept warm but, the smell was overwhelming and I couldn't stay long. I am sure if you owned one pet it may not be as bad in your own home as long as you kept the cage or tank clean but, it helped me make my decision not to get one of these pets.