I'm surprised by the reviews because I find the service to be far superior to Home Depot. Whenever…read morepossible, I prefer AH over HD because AH stores are franchised and so feel more community-centric vs the soulless Home Depot environment. If you're a pro needing lumber or building materials, Home Depot would be your best bet. But for regular homeowners, this is a great place to find what you need for landscaping, painting a room, a plumbing or electrical repair job, and/or asking for advice on a DIY project. Real example: I was plagued by a TP roll holder that constantly fell off the wall and walked out with everything I needed to save my sanity - thank you to their staff for taking their time, helping me understand how the pieces worked together as a whole, and for treating me respectfully and not mansplaining a thing!

Looking for flood lights and in self discovery researched while viewing options in stock…read more Single checkout line into multiple cashiers. An additional person opened up ask the line grew and I asked about return policy and if he knew about how or if the light bulbs could be replaced if possible. He informed of the store's return policy and advised me he was unaware about the product. I was asked if I was a Westlake reward member, I am not. He proceeded to check me out. After paying I asked what it takes to be a member, he said I could go online and I'd get an email with a $10 coupon. Otherwise he said we'd have to start a new transaction. I felt he was not too enthused to do so. It would've been nice to know that before checkout was completed

I just want to send a belated thank-you to everyone at Waldo Hardware for always being there to…read moreanswer my questions, guide me in my purchases, and assist me in any homeowner's dilemmas. On this recent visit, I especially want to recognize Mike L. I was working on a church project and, not being creative, was stuck regarding how to fix ribbons to a pole. He showed me several displays of hardware around the store that might serve my needs. After looking in three different areas, we found exactly the right item! And then I needed an enzymatic drain cleaner, and he walked me through the specifics of the various brands for sale, going through the details until we found just the right one for my needs. MANY thanks to Mike L. for his knowledge of hardware and home upkeep items, for his persistence in searching various areas until we found exactly the right item, and for his friendly, patient and welcoming attitude as we searched together. Thank you for such a pleasant shopping experience! Your great customer service is the reason I return to Waldo Hardware FIRST!

Updating my review as this has lowkey become a great, go-to hardware store. Despite living a…read morehandful of miles north, we discovered it when looking to get somewhere via ebike and the Trolley Trail, and it's been kind of great ever since. I've brought my pup in here as she continues to need some socialization and it always goes well. One time the clerks had their dog too and they became fast friends. This store really packs quite a bit into it. Of course it won't be as sizable as a Home Depot, but man oh man is the experience world's better. I found every single thing on my list which was great. It's closest size comparison to me would be the Ace in Westport, but hey guess what, you don't have to fear for your life in KC's worst intersection if you come here! It's easy to park in the lot out front, off of the always-busy 75th Street. My kids love it because they have a gumball machine, whoopie cushions, and other classics from back in the day when the world was making real attempts to be fun. I think I might even go out of my way again to come back to this spot more regularly.. nice place.

Everything hardware, beats the chain store hands down when it comes to selection and variety in…read morehardware needs. Plumbing, hardware, paint, tools and electrical. From boating hardware to cleaning supplies, bolts and washers you name it they have it. Everything the professionals want and need. Tip for the ladies- the guys are funny, kind and very helpful with our projects as well. Caution- the front door chime is like an alarm and will scare the you know what out of you the first time you go in the store.

This is a small mom and pop hardware store. My first time visiting and it was nice to see a small…read morebut full he store, the things you need.

If you needs tools, they locked it up in the case like most stuff. You have to flagged down a…read moreperson to get help and then have to wait for the one who has the key to open just to get the parts that you need for your tool. It wasn't even worth the wait or time. If you are going to get a replacement for a window or door glass, make sure they have the sizes. They can cut the glass there, but they don't know how to put in a panel. They do take your old panels and send it out for someone or place to do it every Tuesdays. It wasn't ideal to wait that long just for one window to get fix. I've been to other Ace Hardwares and had a better experience than this place.

If I could rate the store less than a star I would rate the store less than one star. Customer…read moreService is far from par. Stock in the story is thin to none, everything is locked up, I understand theft detouring however I find this buyer detouring when it takes longer to get a part then it does to drive to another store.. If I owned this store I would close it.

I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

Neighborhood hardware store that offers very personable service. It's quite small in sense that…read moreshelves are full of merchandise and every foot of space has purpose. The aisles have room to walk and view both sides but very stocked. Manny helped me find the item I was looking for and even recommended which was best for space. Such good customer service.

If I could give 10 stars I would. I'm from out of town and know nothing about tools. I'm in town…read morevisiting a friend and my husband asked me if I would go to this store and gave me a list. The guy who helped me (I didn't catch his name) was amazing. He walked around the entire store with me and carried a bucket of tools as we went down the list collecting everything. He also gave me great suggestions for tools for my husband as gifts that I could surprise him with. Super knowledgeable, super friendly, super awesome. And he carried the box to my car for me. 10/10 would go again (with another list).

I ordered 2 Martin body hammer from HJE for a small and very busy company the shipping is very fast…read moreextremely well packaged I would highly recommend them for tool purchases

Stopped in for some fall maintenance supplies…read more I feel I covered an entire half of the store and met several very helpful employees along the way. 1. Carrying an arm full of pest control and house cleaning supplies I needed a shopping cart. One of the HD staff, a gentleman went to get one for me. 2. I needed help looking for stove top cleaning and needed directions. Another member of HD sent to the right aisle, but no luck finding what I needed. 3. I needed help getting a microwave done off a shelf. Jaesean happened to be walking by and was happy to help. My shopping concluded at the self checkout registers, where two friendly clerks were all smiles to help.

I think I hate this place…read more The service sucks. No one helps you really don't put much effort into it. While there might be an advert showing you have options online, when you go onto the store, those options are only for online selection I don't see much value in a $42 lawnmower blade

Yes, these hometown stores with local charm still exist…read more This small hardware shop offers special seasonal items, along with the typical tools and accessories. I just purchased a beautiful boxwood wreath for the holidays. Expect personal service, charm and kind employee's.

Excellent service - nice selection- plenty of knowledgeable staff and an easy to navigate setup.read more

This is one of my favorite hardware stores. They have great selection of the most basic items…read morewithout having to go into a huge place. They do good sales on a regular basis and the guys & gals up front are always willing to help you figure out what you are trying to get.

Love this place They deliver anything for $30 flat rate…read moreGreat plants and flowers best price in town. So much to look at . Allow the time. It felt like a field trip