Jordan is wonderful Laura at the office is on top of everything and Kevin who answered a call on a…read morevery busy Saturday .. everyone customer focused and not out to gouge you just honest great courteous professionals my dad has been using them for over 30 years I know ... an incredibly honest and reliable ac company ! Thank you all ...,

Im a very happy customer that was helped by a young technician called Joey that gave us excellent…read morefeedback and hints to keep our AC unit working the right way. He looked professional and knowledgeable and had a friendly way to share his points of view and suggestions.

We have been using Ferran Services for air conditioning and plumbing issues for about 8 years now…read more We required a re-piping at our house recently and Eddie was sent out to do the job. Eddie was fantastic, he is professional and knows his trade well. The work was completed in timely manner and was done very precisely and neat. There was minimal clean up after he was finished. I asked a couple of questions while he was working, and he answered me very patiently and thoroughly. I really appreciate that. Eddie's helper Robert was very pleasant and customer oriented as well. From the moment we called Ferran regarding this job it went smoothly. Andrew was the first plumber to show up last Sunday morning and Mike the supervisor was great to work with regarding the scope of work and pricing. I highly recommend Ferran Services for any residential needs; I tip my hat to the entire Ferran crew. Thanks again Eddie for a job well done.

I made an appointment with them several weeks ago to do an internal inspection on my duct with a…read morecamera. This was set up online. Everything seemed very clear. The appointment was for today, Monday, April 27 between 8 and 11 AM. I called earlier this morning to see if anyone was going to show up. I got an answering machine. My call was returned at 1:37 PM and they acted like they had never heard of me and that they didn't have cameras to do duct inspections. These people are not reliable and the left hand doesn't know what the right hand is doing. I am going to pass on them. Not showing up for a confirmed appointment is a hard stop.

Top notch service! Our air conditioner went out during a hot week in June. Ameritech came out for a…read morequote the same day. The quote included multiple options tailored to our needs. We got quotes from four other companies. Ameritech had the best value. It was the second lowest quote but included a better brand and maintenance for a year. They were in 2 days later installing our new air. The service person was professional, effecient, and clean. When he left, other than the fact that we had working air, you'd never know he was there! This despite some small demo work that needed to be done. We got a follow up call to make sure everything was fine the next day. I called with a question about the thermostat and got an immediate call back. This was the best service I've received in a long time. Thanks!

Someone I know purchased their AC system from Ameritech. On the side of the AC Handler, they placed…read morea sticker with a graphic that says "AMERITECH. REPAIR IT. REPLACE IT. MAINTAIN IT." Do not be fooled. When their AC went out on a Saturday night, they sent a technician the next afternoon to fix it. Over the course of a four hour service call, the technician identified that the circuit board, and OEM product from Japan, would be needed in order to get the system back online. By the way, it was July in Florida. The company maintained that the circuitboard would not be available in the near future, and that the customer should call back in two weeks to check status. Again, July in Florida - with no air conditioning. Miraculously the part arrived six days after the original failure, and a technician was dispatched 48 hours later (no right away - 2 full days later) to install and complete repair. A different technician arrived this time, Alex. Alex opened up the AC Handler and within 10 MINUTES found that a fuse was bad and needed replaced. THAT'S IT! No circuit board was needed after all. Ameritech did not take responsibility for the error and charged over $400 for labor for the ordeal. ''Nevermind that the customer's system was misdiagnosed entirely, made to wait in the Florida heat inside their home, which exceeded temperatures of 85º inside with humidity. Alex is a great AC tech, no doubt about it. But Ameritech should have some degree of ethical standards, which they clearly have not shown in this case.

One year old HVAC system stopped working, original installer was unresponsive so I called Belle…read moreAir, and am I glad I did. I was scheduled quickly and Rich arrived promptly. He listened to the problem, quickly diagnosed the cause and fixed it so the air was on again within the hour. Great service, outstanding communication and a reasonable charge. I'm looking forward to doing business with Belle Air the next time I need service. Rich did a fantastic job!

Came late, got the unit running. Unit failed in two days. Called a different service. Solved the…read moreproblem but did not get to the cause.

We have used A C Mechanix for years. Just found out new owner but same exceptional service…read more Zach Drake was our repairman and he was punctual and polite. Gave us lots of good information and no hard sell. ¹

My older central air system, (it's almost time to replace it), decided one day to just stop…read moreworking. After doing a quick check, I decided I needed professional help. I called A/C Mechanix and they promptly took care of the problem. I'm a Customer Service professional and know how service calls are supposed to take place. The tech checked off all the boxes and was very professional. He answered my questions and gave me an honest assessment of the situation. My problem was solved within an hour. I'll use A/C Mechanix again and recommend them.

I am a little late in posting this review. The staff at Gembecki was very helpful. The took care in…read moreaiding me with a newer AC unit in which the original installer had gone out of business. They went above and beyond all expected services. Their attention to my situation was greatly appreciated.

roof top unit 20 foot up difficult install and removal. They…read moredid an amazing job.From diagnosing the problem to replacing the unit they all did a great job.

In an attempt to be fair and objective I will do my best to write what has been said, communicated,…read moreor provided. Bottom Line up front: If they had not been the installer of the unit with their information tagged to the equipment, I expect I would have used someone different. Back in late September / Early October I called to coordinate a maintenance visit. It was scheduled for 13 November 2024. I received a call stating the appointment had to be rescheduled because the 13th was the company's annual meeting. Systemic Problem #1 Communication: An annual meeting is scheduled well in advance. In most cases about 11 months out. Why was this not communicated to all employees and placed on their calendars? This would have prevented the appointment from being scheduled. When asked why no one knew this when I scheduled my appointment. I was told no one knew about the meeting. IE: It was not communicated. Fast forward to the rescheduled date of 21 November. The technician climbs in the attic comes down and states the motor needs to be replaced. Mentions that he needs to order the part and will have to come back. Grabs his tools and leaves. Leaving a mess for me to pick up. Systemic Problem #2 Workers are not taught how to respect the client's home. Leaves a mess and I have to clean up after them. (Picture enclosed). The service technician returns to repair the unit and upon arrival asks if my ladder is still available. I said it is still in the house yes. Great I'll get my tools. Systemic Problem #2 Respect the customer's home. I had to get the ladder and place it in the hallway for the technician. The right answer should have been it's ok I'll just get mine or never ask in the first place. The technician climbs in the attic comes down and states the motor is the wrong motor. He was provided the wrong motor from the parts office. He will have to get them to order the right motor and come back. Systemic Problem #3 Check your equipment. You always check, and recheck that you have the right equipment/Parts before you leave for your job. As it was upon climbing into the attic and realizing that he had the wrong motor. He informed me of this issue and then started to complain how this happens a lot the, parts Department provides the wrong equipment. They do not check to make sure things are correct (See review 1/25/2024) He then asks if I would like him to clean things up. To which I state yes that would be nice. He then asks if I have the tools to do the clean-up. There are two systemic problems here:. Systemic problem #4 the employees are not provided the equipment to clean up after completing their work in a customer's home nor have they been told it is expected for them to clean up/ This ties directly to systemic Problem #2 Respecting the customer's home. (picture included) The Thanksgiving weekend comes and goes. I call first thing Monday 2 Dec to ask about the repair. My home is sitting at 55 degrees. I'm informed that there is no timeline planned as we do not have the parts. I am also told that they will not know when the parts will be available until after 10 AM. Systemic Problem #5. No one takes responsibility, it's the next guy's fault. The Employee complains its parts, parts complain it's the supplier, and it's not their fault. It is now Dec 19th and I have received a call that the service tech is on there way. Today they should be replacing the motor to the unit. The technician arrived and replaced the motor and then promptly told me the thermostat was bad. I left the house for an appointment, upset and frustrated. I reached out and contacted the Company. I was placed in touch with the service manager. In my conversation with him I asked the question regarding how is the thermostat bad it less than 6 months old and was the technician trying to milk me for more money. His response was no we are not trying to milk you out of your money and if you would like we will happily replace the old motor and have you hire someone else. I informed him if that was how he wanted to deal with the situation I would be happy to include that in my review. In addition to that, I mentioned Problem #2 The technician was in and out and instead of using the walkway chose to walk across newly planted sod tracking the loose dirt into my home and on to my carpet. Leaving the carpet stained. The manager agreed to send out a second technician, reimburse me for the carpet cleaning. New Tech shows up the thermostat is not bad, the old control board was not replaced with the with the new control board shipped with the motor. New Tech Wonderful. In the end the issue with my system was corrected. Albeit 62 days after the initial request. If a response is provided please address the changes the company is making to the systemic problems. Loyalty is not retained when the service doesn't meet expectations.

First off The technician Adam was excellent. He had to replace the run capacitor a small part that…read morewas under warranty since I had bought my ac from them five years ago. I have no problem for the $99 diagnostic charge. They're in business and have a payroll and all that. Where I felt cheated is the $237 that I was charged for the labor of replacing the part . The tech was probably at my house 30 minutes max. I used Mid Florida since the part was under warranty thinking I would save money. I called their office and spoke to a manager and he said they don't charge by the hour but by the job and said sometimes this job calls for an hour and a half. Not sure how removing the back of the ac and plugging in a new part equates to $237.

When my unit died, I called them. Two of my friends have used them, and raved about them. For good…read morereason!! They installed a great unit and it has never let me down. Since I was on my 4th unit in 20 years, that is saying something. I have a service contract with them and they are super about service. I highly recommend them. Every single service technician is courteous, professional and knows their business!

This is hands down the best A/C company I have ever used. We live in a condo and had issues with…read moreour downstairs neighbor to replace our Freon line. They were the most affordable, on top of having 4 different companies come take a look and give us a quote. The customer service was outstanding from beginning to end and they were very patient and knowledgeable. They even called another worker to come and help when they couldn't figure out why our AC wasn't getting cold after replacing the line and he was able to get it running correctly. It was after a long day and they made sure it was finally fixed. I am forever grateful to them. It was a great experience after being so frustrated.