Why does it deserve 5 stars? This is a clean store. I was greeted so nicely and all of the…read moreemployees were so helpful!! Thank you Rite Aid!

The pharmacy here is atrocious! If only there was another option…read more Today when calling to verify my husband's medicine (called in by our Dr. Yesterday afternoon) a women answered the phone and said "hold please". I remained on hold for 27 minutes. Worried I'd been forgotten but not wanting to lose my place in line I called from another phone where a man answered the phone immediately. I let him know I'd been on hold for 27 minutes to which he said "we're busy, we get to the phones when we can"?!?!?!?! Apparently not in the order that they'd recieved. Not even an apology or a promise to fix the issue. A couple wks ago I went through the drive thru to pic up a prescription. I had injured my leg and was driving my vehicle with disabled plates. I called before leaving my dr to make sure a prescription was ready. They said it would be ready in 30 min. I made the hour drive from Montesano and waited behind 6cars. When I got up to the window the women said it wasn't ready, it would be a couple minutes and I needed to drive around and wait in line again. Frustrated and in pain I told her I'd called then waited in the very long line. She advised me to just come in the store then. How completely insensitive. As I drove around as instructed i got a text saying my medication was ready. I waited behind 5 cars before getting my medication. I called on my way home and spoke to the store manager who apologized profusely.

I get my Prescriptions filled out at the pharmacy. Sometimes they have a little difficulty with…read morefilling one of them out but text me back to let me know and will give me an update on when it should be ready. Excellent communication and good customer service and support there.

Honor advertised prices in prescription saving plans. I was in 10 days ago to transfer a…read moreprescription because Walgreens is part of the Single Care saving plan. The pharmacy tech who helped me looked at the info, transferred the prescription and said the cost using the plan was correct. Fast forward to today. A different pharmacy tech looks for the prescription, and at the Single Care and refuses to honor the price, making the cost of the drug nearly $480. Peeved? You betcha. Will I ever shop there again. Abigail, fat nope.

The only thing I regret about going to this CVS is that I didn't start going sooner. I have been…read moregoing here going on two years now and I feel like I'm family! The employees are nice, are always on top of the game when it comes to being able to answer any questions, and even have bent over backwards to find us deals when our insurance didn't cover something. After years of dealing with a rather rude and cold pharmacy that took forever to fill a prescription, I HIGHLY recommend this pharmacy. I almost wished I took more medication so I could talk to them more often.

I'm a customer at this CVS, and I can no longer recommend the pharmacy here due to repeated issues…read morewith one staff member, Danny. On one occasion, she had my husband step out of the line while waiting for a medication to be filled, which is reasonable. But when it was ready, she never texted him to let him know, and when he came back up to the counter she made him go to the end of the line again, which by that point wrapped around an entire aisle. She was also loudly arguing with coworkers at the counter about a new company policy regarding purple hair color and face tattoos, insisting she was right and that she'd lose her job over it. This was completely unprofessional in front of customers. On a later visit, I personally experienced her being condescending and rude to me directly at the counter, and I had to ask her to stop talking to me. As this was happening, she was yelling across the room about how great she is and how loved she is there, while the pharmacist stood there listening and said nothing. I left the store shaking, I was so angry. After two separate incidents, we've lost confidence in this location and have moved our prescriptions elsewhere. Customer service matters, especially at a pharmacy where people are often already stressed or unwell, this kind of treatment shouldn't happen.

I walked in to return some items I purchased. I was informed they just changed companies and…read moreexchanges were not accepted. I will no longer shop at this company.

They wasted an old man's time, gas and health. I called in a prescription to be filled. Few hrs…read morewent by I called to check in , the pharmacist couldn't read the doctor's writing so I help her with what I knew she agreed and said ok got it be ready in 40min. When I showed up the girl took my info and said ok we will order that drug it'll take a day / day&1/2. I let her know the other gal said it'll be ready at noon and it's noon and I'm here drove all the way to town to be on time and ready. I was ask to leave because I was upset for their mistake. Total kick in the sack.

Always friendly and courteous. Enjoy going here just for the atmosphere and great staffread more

WooHoo! As good as it gets is so right! Everyone in this pharmacy is great!…read moreLinda F.

I really appreciate the time and care that has always been given by the pharmacy staff. Sometimes…read morethings happen with my doctor not sending something but overall, it has been a positive experience. I use the Safeway app and receive texts messages when my medicine is ready, so I don't call and bother the staff. Sometimes there is a long line, but that's life. They are doing the best they can. My only request would be that the waiting room for shots be open to people waiting on prescriptions, so the isles weren't blocked by people standing around.

If I could give this place a negative score I would…read more My husband was prescribed an inhaler (on Sunday) which he picked up at Safeway Chehalis. Three days later, it stopped working, he took it back and they told him he had to contact the manufacturer and it may take up to two weeks to get a replacement. The manufacturer is in India. Excuse me!! He needed the inhaler NOW not two weeks. The consumers are not the ones who purchased the meds from the manufacturer, Safeway is. It is not up to the consumer to fight the corporate's fight. As a result of this, we had to drive 50 minutes back up to Urgent Care, pay for another exam, have them send another Rx (this time to our regular Pharmacy), then had to pay full price for the inhaler as insurance wouldn't cover a renewal this soon. Also, if you are on Medicare, you are not eligible for the $75 grocery gift card for a new or transferred Rx. That part is supposably under the fine print which is not listed on their advertisements. It is such a shame that when people get older, there is less and less help for the seniors. You have to apply to the manufacturers for discounts based on your income. Many do not fall into that category.

Nice friendly people and great gift selection! I bought a few cute items and some stationary. A…read moremost stop when visiting Astoria.

One of the last of the "independents" Owned and operated by…read moreEd and his family, this is what service used to be....

They have the best selection for greeting cards. Lord of variety. You can find a gift for any…read moreoccasion. Conveniently located in downtown. You can pay bills, pick up license tabs and prescriptions in one stop. The staff is very helpful.

From the owner: We are family owned pharmacy since 1953read more

I appreciate this small-town pharmacy. They work together with our health care providers to…read morestreamline pharmacy services. I appreciate them even carrying "strange" items such as cheese cloth and other sundry items. The pharmacy is a great asset to our community!

Awesome service, friendly staff and an eclectic assortment of items found in a small town with few…read moreplaces to shop. The pharmacy has been reliable since my childhood and remains as a valuable asset in our community.