Great service! We had a broken drain pipe that created a mess in our crawl space. Sean was…read moreresponsive, prepared a clear estimate for the work, communicated well throughout the project, and provided a great overall experience ! Highly recommend Mr. Mold!

We had Sean do some mold remediation work on our house. We had a couple areas that showed signs of…read moreprevious water damage that we suspected could be harboring mold. We also need a final post-remediation cleaning done of the entire house. Sean was incredibly thorough - and I can't emphasize enough how important that is in this line of work, since an overlooked problem area could result in more costly work later. He found mold in places another remediator and an inspector had missed twice! He was punctual and his services reasonably priced. Absolutely recommend without any reservations.

Great company. We originally just wanted insulation blown over what we had, but decided after…read moreseeing the amount of dirt, old animal debris, missing insects and lack of sealing of holes and areas we would have it all removed and replaced. $$$ but so well done! I went up and checked before, during and post work and we are so pleased. We are now properly vented and have airflow, have all areas sealed, vent fans sealed correctly and enough insulation. It took only about an hour for the estimate, including the 1/2 hour the gentleman took to write it up and provide photos, work to be done and costs (in a color pamphlet!). He also reviewed what was found and what work should be done and why. We were really impressed. The actual work was scheduled week later and took 2 days (did not take an entire day each day). They were quick, clean, put up plastic barriers to protect the walls, house and floor. No leakage of any debris or old soiled insulation occurred. 10/10 would hire again. Note: they took care if the PSE rebates and were recommended by PSE.

The proposal I received included several additional services that I did not request. I simply asked…read morethat those items be removed so the proposal reflected the scope I originally asked for. The proposal itself already included a clause stating the work would be considered partial remediation with no warranty attached, so liability concerns had already been addressed in writing. Instead of adjusting the scope, the company withdrew the proposal and sent an email suggesting my request to remove those additional items were "demands." Based on my experience, be very clear about scope and expectations before requesting a proposal from this company. They will scope creep on you.

Jack did a phenomenal job. Very satisfied with the work he did. He did everything I requested and…read morethe price was reasonable. Will definitely use him in the future

Communication was awesome! Service was great. Purchase this house, thought the carpet was trashed…read more They now have new life. Highly recommended.

I highly recommend Frontline Fire and Flood if you are unfortunate enough to have a water or fire…read moredisaster in your home. They were prompt, professional and very considerate. We had a flood in our house and since I didn't know who to call, but knew I didn't want a certain company who also does this service, I called Frontline. They came right out and did everything they could to keep our house livable during the drying out process. If you need help, I believe you will be very happy with Frontline.

From the owner: Frontline Fire & Flood is a licensed water damage restoration company serving Tacoma, Lakewood,…read morePuyallup, and nearby WA areas. We specialize in 24/7 emergency water damage restoration services, fire and smoke cleanup, mold remediation, and structural drying for homes, apartments, and commercial buildings. With years of proven experience, IICRC-certified technicians, and a reputation for professionalism and customer satisfaction, we're the trusted choice for fast, effective restoration. Whether it's burst pipes, flooding, or storm damage, we restore your property with care and urgency. Call today for expert help from a top-rated water damage restoration service in Tacoma.

Great people to work with. I have been in this industry in the past and their team did not…read moredisappoint. The owner actually came out and surveyed/estimated my scope of work I wanted done. His estimate was solid and he explained to me options I had to accomplish the replacement of attic insulation with air sealing of all ceiling penetrations as well as the few items that needed to be fixed in the crawl space. I will call them again if I need anything and reference the company to anyone looking for this type of service. Call them for pricing you will like the service and instillation quality. Scope of work. Remove all attic insulation. Add new baffles to bird block locations. Air seal around all ceiling penetrations to minimize house humidity from moving into the attic. Replace crawl space vapor barrier and fix up what duct insulation and crawl insulation that has fallen or needed to be beautified from it's original installation 30 years ago.

I used Justin for a house on the north end and he did a fantastic job. Really went above and…read morebeyond, especially making sure that when he removed the old insulation, that there were no cracks or drafts present before putting in the new insulation. He even stayed late on New Years Eve because he had made a promise and wanted to ensure that the job was done right on time beast to work with and puts a lot of pride in his work.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

This company's representatives/subcontractors lack integrity and are not particularly service…read moreoriented. I invited them here to get an idea of the services they provide. There was no upfront charge for their providing a description of the work that they would do nor the prices associated with their statement of work. They had me sign a release to bill my insurance company directly. They did not provide me with a cost estimate saying they would provide my insurance company with the estimate. I was dealing with health issues at the time and I was unable to clear the room to get it ready for them to do the work. He left a de-humidifier and hooked it up and then an air scrubber two days later. I informed that I wasn't ready for them to start work. I had asked him to call and make sure I was ready for them to procede. He showed up unexpectedly 5 days later. I had by that time disconnected and packed up both the de-humidifier and air scrubber the previous day as my carpet and the pad underneath had become bone dry. I told him the equipment was no longer needed and I requested that he take them with him. He deferred saying he wasn't prepared to pick them up and he would pick them up at his convenience. After 3 or 4 instances of him calling I was unable to schedule the work because of health issues. I said I would call him when I was ready. He called me about a month later saying he'd have to charge me for having the machines for an additional 30+ days. I reminded him that they were ready for pickup when he last stopped by some 30+ days ago. I told him please come by and pickup your machines. At this time I decided It was not in my best interest to work with this company and their representative. They billed me for $837 for about an hour's time that was solicited by me. My insurance company sent out a claims investigator and the resultant claims estimate failed to delineate any contact with Landall. I expressed my reservations to Landall about the charges they billed me for and I requested over the phone, an itemized account for the charges. Their representative said she would e-mail me one. When I didn't receive one I sent a text message and a subsequent e-mail requesting an Itemized schedule of charges. After threatening me with collection I replied with yet another e-mail. They finally sent me an itemized bill with charges that I feel are inflated for the time spend serviceing the account. They also pissed me off with this fallacious statement on their invoice: "*This homeowner had us place equipment and then refused to allow us back on site to perform any services, to get our equipment back we had to show up without warning with management personal" I recommend that you avoid using this company for services.

I trusted my insurance company's recommendation to go with Landall Restoration. I wanted to know…read moremore about their fees. They were not upfront with their fees. They told me not to worry because my insurance will pay for it. They had no schedule. They came whenever feel like it. Gave less than an hour notice. They don't think I have a job too... when they came, they didn't know what they were doing, I had to point wet areas out. They didn't put blowers where the pipe broke or turned them off, and they still charged me. Then they used my toilet and plugged it. The water was shut off because of the broken pipe. I filed a formal complaint with their HR director, and she sent out the same people. She said they just hired new people and they need training. Well, don't train them at my expense. She told me they would clean my toilet. Also, they left the gate open and all the lights on. When i arrived at home, i was scared someone broke into my house. Well, I fired them. When they came to pick up the equipment and I asked them about the toilet, they laughed into my face. Still today, no one apologized or cleaned or adjusted the bill. Never ever hire them!

Wow!!! First let me start by saying the service provided by Yuri and Slav was incredible! I can't…read moresay I've seen a team with such a solid worth ethic in a very long time. They were respectful of my home and time, offered great pricing, were honest and fair, and overall a pleasure to work with! I'm selling my home and I'm actually jealous to be doing so. I realized after the flooring and carpet they put in, that I should have found them long ago and had it done so I could enjoy it. I'd recommend this company to anyone needing this work done. I'll be call them again before moving to replace additional carpet in the bedrooms! Yuri and Slav I'm so impressed thank you for making my home so much better!

Yuri and David installed our laminate floors and new baseboard in our entire house in Lacey back in…read moreDecember of 2020. It went perfectly and their work was impeccable and perfect. 4 years later? They just installed floors in our daughter's house in Lakewood and once again? Perfect! They are clean, fast and don't except anything less than total customer satisfaction. Total pros. Would recommend them for any job, anywhere. Find these guys. Use them! You will be absolutely happy!