They do not stand by their work. I found something broken and leaking almost a year after they were…read morein charge of a repairing a water heater leak. They would not return my calls and left me with a large repair bill. Do not recommend, not reputable.

I have had many licensed contractors do work on my home and Tyson (the owner) and his team rank at…read morethe top of my list!!! When I first contacted them on Yelp, I received a response within 5-10 minutes and a phone call not too much later about an appointment I made for an estimate the following morning. Yes, they were that quick. I needed my attic remediated and was in a time crunch, which they understood and not only worked with me financially, they worked within the timeframe I needed it done! Aundrei and Ali showed up right on time and were so friendly and patient, answering all of my questions. They worked very hard and went over and above expectations making sure my entire attic was looked at and treated accordingly. Even though extra work was done, I was not charged more than what I was originally quoted and feel very relieved and confident that my attic is in great shape now! Both Tyson and Angela (office manager) were a phone call away and I always felt in good hands. If you want something done quickly and fairly, call them! I'll recommend them to everyone.

Be careful with seeking employment with this company. I've seen people get hired one day literally…read morejust to be let go the next day. They will offer you a position and then take it right out from under you and give the position offered to you to someone with more experience. Shady shady.

NORTHWEST ABATEMENT SERVICES INC did an Excellent job for me today inspecting and cleaning my dryer…read morevents here in Puyallup. I booked the appointment with Paul, and then Victor was the tech who came to do the work. Great communication - he showed me before and after pictures. I highly recommend them! Michelle W - Puyallup p.s. and Leo "approved this message" - and gives them 4 paws up ‍:

Paul and the crew at Ace Flood Response could not come more highly recommended. We had a…read moresignificant flood that impacted 80% of our home. The team was quick to respond to mitigate the water damage and they have been terrific through the restoration project. Do yourself a favor and call Paul and Ace Flood Response, first!

If you have any kind of water damage problem, do yourself a favor and hire this company!!!! Paul…read moreand his crew have been nothing short of a miracle! They are very communicative, quick to respond and have facilitated every part of this process, except the plumbing replacement. This included insulation being removed and replaced along with the vapor/water barrier, drying out of the floor after the damage extent was verified... working with Great Floors to skillfully install our new carpet... moving ALL of the furniture out and back after renting a pod for storage! Absolutely amazing job working hand in hand with our fabulous insurance company Farmers!!! Thank you all SOOO much!!!! Ace Flood Response are aces in our book!!!!

I cannot say enough wonderful things about Pacific Northwest Restoration LLC and the incredible…read morecare their team has shown my family. Around midnight on July 4th, my family experienced one of the most terrifying and devastating events of our lives--a house fire. Thankfully, we all made it out safely, but we stood outside completely horrified and heartbroken, watching our home burn while knowing our two beloved cats were still somewhere inside. While the firefighters were still at our home, I received a phone call from Owen Guape. In the midst of complete chaos, Owen introduced himself in a calm, reassuring voice and simply told me that he could help. I was overwhelmed, distraught, and sobbing, but something about his demeanor gave me enough reassurance to say yes. Within 20 minutes, Owen arrived at our home with water for our family and immediately began offering comfort and support. By 9:00 the next morning, Owen and his team were back at our home, tarping and boarding it up to make sure it was secure. But what I will never forget is that Owen spent hours helping us search for and rescue both of our cats. Miraculously, they were alive, but terrified and hiding. His willingness to stay and help us find them meant more to our family than I could ever put into words. The kindness did not stop there. Owen personally delivered several of my husband's suits after they had been cleaned at their facility so that he would have clothing to wear to work. In the middle of everything we were dealing with, that level of thoughtfulness and personal care meant so much to us. Within days of the fire, several members of the Pacific Northwest Restoration team met me and our insurance company at the house to begin assessing the damage and inventorying both the structure and the contents of our home. They have worked seamlessly with our insurance company throughout the process, which has helped take an enormous amount of stress off our shoulders. On the contents and project management side, I have had the privilege of working closely with Rieley, Lana and Amanda, who have truly been by my side throughout this process. They consistently keep me updated on what their team is working on, explain the next steps, answer my questions, and have even coordinated multiple deliveries of our belongings to the rental home where we will be living while our house is rebuilt. Meanwhile, other members of the team have continued working at our home, removing debris and handling the ongoing cleanup. I often think about what would have happened if I hadn't answered that random phone call in the middle of the night during the scariest experience of my life. I am incredibly grateful that I did. Pacific Northwest Restoration has given my family something that is incredibly difficult to find after experiencing such a devastating loss: peace of mind. This is more than a restoration company. This is a team of people who understand that behind every damaged home is a family whose entire world has just been turned upside down. They are communicative, responsive, compassionate, professional, and, most importantly, they genuinely care about the people they serve. Without hesitation, I would recommend Pacific Northwest Restoration LLC to anyone who has experienced a fire or any other devastating event in their home. During one of the darkest and most overwhelming moments of our lives, this team stepped in and helped us begin putting the pieces back together. If you ever find yourself facing the unimaginable, you want people like Owen, Rieley, Amanda, Lana and the entire Pacific Northwest Restoration team standing beside you. You are truly in good hands with this company, and my family will forever be grateful for everything they have done--and continue to do--for us.

We gave a 5 star review after Pacific Northwest Restoration built us a new Garage after our garage…read moreburned to the ground, and damaged our house. A year later when selling our house they found unrealized damage from that fire. The presure from the fire hoses soaked the plywood and created mold in the attic. The roof was replaced with new plywood in 2019. The insurance would not pay for machines to dry the attic out. They did however pay for new insulation, for Attic and crawl space. A year later Northwest Restoration mitigated the mold at no cost! So we are giving 10 Stars, and recommend them highly!

In prep for selling our home, we needed a tight turnaround for an inspection of a spot in our…read morehouse. Artemio came out the day I called, despite being completely booked. He evaluated the spot and accessed our crawl space before providing us with valuable info about how to proceed. I would recommend anyone looking for reliable and prompt service to reach out to Aquamess Restoration for your needs.

Aquamess Restoration was great to work with when I found water damage in a closet on a Sunday…read more Artemio quickly responded to my inquiry with minutes and was out to assess the damage that same afternoon. He was professional, honest, courteous and took the time to explain what work was required. He also connected me to other professionals to repair the damage. Artemio even walked me through my homeowner's insurance claim, which made this whole process so easy. I greatly appreciate the work of Artemio and Aquamess Restoration and highly recommend their services!

I had a washing machine hose leak in my upstairs that totally flooded my condo living room on the…read morefloor below. It is a rental and I was so confused as to how to proceed. Ben and his team took over. I have never worked with a more responsive company from start to finish. I am so glad I was lucky enough to call Restoration 1 as they are local, not a big national company out of state. They were fantastic working with me, my tenant and the insurance company.

The worst experience I've ever had! Mediocre workmanship at an exorbitant price. Restoration 1…read morerefused to work with insurance or justify their price. Instead Restoration 1 seemed happy to threaten and harass us for months trying to get us to pay thousands of dollars out of pocket with no warning or justification. Wish I could have avoided this company!

Horrible customer service from owner and office. No followup post project as promised. Crew was…read morehard working though, but still did just the minimum. We paid to have them hedge some bushes, they hedged the front, sides and top, but not the back. You have to laugh a little . A few problem areas in new Sod, but probably to be expected.

Be very careful in hiring this company. We spent over $19,000 for them to fully redo our front and…read morebackyard landscaping. We followed their suggestions and used their recommended plant designer that came out to design the planting. We also used their recommendation of a sprinkler company to put the sprinklers in before the grass. When it came time for the planting, it appeared that more plants were put in than originally ordered and that caused overcrowding and blocked the sprinklers causing brown spots in the grass. We also noticed on our Ring camera that they removed 17 of our plants and replaced them with more of another plant without telling us. When these issues were brought to their attention, it took 4 months to get the situation somewhat corrected but not solved. They finally came out and replaced the plants and replanted some of the others. Unfortunately, most of the replanted ones died because they were not planted deep enough and half of the 17 replaced have also died. There was no artistry in how they laid things out as a result their final efforts in our yard look amateurish at best. We asked for help and solutions and it took over six months to get back to us to try to "fix things." We are very unhappy with the results as our yard looks like crap and we have very strong buyer's remorse.

Rain or Shine have been my go-to window cleaners for several years and I'm very happy with their…read morework!

Highly recommend! The two gentlemen were on time, professional, clean, and so sweet to my two pups…read more They scoped out the vent both inside & outside to ensure they had the right equipment and how to tackle my project. They waited for the spin cycle to be done on my washer/dryer combo to start. They cared about my two pups, verifying which doors should be shut so that the pups wouldn't get out to the street. The gentlemen asked of they should were booties so they wouldn't track anything into the home. They also made sure to shut and latch all windows & doors they used to get at the vents. At the end, they showed me all the fun fuzzies they got out of my dryer vents. I'll use them again for window washing, pressure washing, roof cleaning, and dryer vents! 5 stars