I live in this area but this is my first visit. The location is prime. There is lots of parking…read more Everything inside is clean and quiet. The waiting area is comfortable. The rest room is clean. The team was super helpful. These folks were friendly as well. The service is immediate, and in my opinion, trustworthy. I will be returning. In this day, finding service for my vehicle that is close, clean, customer-centric and trustworthy is rare and surprising. I definitely had a pleasant experience. I give them more than 5 stars.

I'm a big fan of Chapel Hill Tire and should have written a review sooner. They've serviced my…read moreToyota, Kia, and Tesla over the past few years, and I've been pleased each time. Professional team members like Chance make scheduling easy, offer transportation if needed, and communicate well throughout the process. Their prices are reasonable, and even though it's a chain, the Crabtree location makes me feel like a neighbor.

Oil & Filter change completed on time. Shamaal Powell was professional & personable. CheckEd…read moreengine air filter, and it was ready to be replaced. I didn't have to ask, they did it as part of a complete service check along with topping off fluids!! The amount charged was surprisingly a lot lower than the dealership, and I didn't have to make an appointment, or wait. I highly recommend this Strickland Brothers Clayton location. Will definitely be back :)

I needed an inspection and as always, I go to Strickland Brothers right down the street. No matter…read morewho works on my vehicles, all employees treat me with the utmost respect and courtesy. I was given a bottle of water before I even got out of the car. Never any issues whatsoever. Even though they don't perform any service work on my cars, I watch them closely as they work on the vehicles of others. They DO upsell on some things, but aren't pushy when a service is declined. Hard to ask for more than that.

We had an outstanding experience with Peoples today! My husband was about to leave to drive to…read moreCanada this morning when we spotted a nail in one of the tires. We called and explained, jumped in the car to drive to Peoples. Within an our of calling' the tire was fixed, and my husband was on his way. Robbie and Cris could not have been more friendly and professional. Five stars doesn't come close to the quality care we received today!

The guys at Peoples Tire and Auto are fantastic. Came here for a pre purchase inspection, they did…read morea great job and I drove the car (a 23 year old SUV) for a year before encountering a problem. A super common problem with the model I've run into before. I brought it back to Peoples and they put a new alternator in it that day. They encouraged me to check on the warranty on the part before they started working, when that didn't work out they put it in and finished the job the same day and were very upfront about pricing. Definitely come here first if you have an issue. I'm a woman and they didn't treat me any differently or give me the run around. I've already booked my inspection with them!

I return every year for my inspection!…read more The inspection is $40 and your out the door in under 20min!

FAST NO HASSLE FRIENDLY SERVICE! They open at 7am, I arrived…read moreat 7:20am. Roger said, I just finished up with this vehicle and I'll pull your car in the bay to do the test in a few minutes. I had my certificate in hand and on my way in 20 mins. I'll be back!

TLDR: Great customer service. Reasonable prices and wait times. Indoor waiting area. Convenient…read morelocation in plaza with a cafe and restaurants. Took our vehicle here for state inspection. They don't take appointments for inspections so it is first-come, first serve. Since it was fairly busy, I was told it would take about 45 minutes. They have seating inside, however, I decided to wait at a nearby coffee shop. They took down my number and said they would call when ready for pick-up. After about 20 minutes I received a call informing me that the vehicle would fail inspection since one of the windshield wipers was torn. They offered to replace one, both, or neither (for me to replace myself or at a different location). When asked, he informed me of the price options. The prices were reasonable so I asked to swap them both out for $50. He called back about 5 minutes later to report the vehicle passed inspection with the new wiper blades. I returned, paid inside, and picked up my vehicle. Total came to a little under $90 for the wiper blades and inspection. Overall, excellent quick and quality service with great communication. I recommend this auto shop to others!

DID NOT PROVIDE SERVICE: BUYER BEWARE…read more Took my Audi here and asked for a simple oil change ($150) and to have coolant added in the car. They took down my number and said they would call when the car was ready in about 40 minutes. Two hours later I had to call them because I still had not received a call and they closed in 30 minutes. When I arrived they said they weren't able to add coolant because they didn't have the correct kind in shop but the oil was changed. FOUR days later (13mi) since they supposedly changed the oil, a family friend (who is a mechanic) looked at the oil and said it was BLACK and that there was no way the oil had been recently changed. I spoke with the manager (Chris) and he immediately said "I don't know what you expect me to do?" And that he was 100% certain the oil was changed, even though he admitted the shop had issues in the past with people not providing services!!! I also asked if he could review the cameras just to make sure and he said the cameras don't work (convenient!)

These guys eat, sleep and breathe vehicles and vehicle maintenance. Their reputation for…read moreexceptional service, trustworthiness, and ability to accurately diagnose and repair cars is well deserved. I've been taking my 20+ year old vehicles (and a couple newer ones) to John West for a few years now on the recommendation of people from Next Door, and have had only good experiences. I'm grateful to have such a skilled, trustworthy and fair repair shop to entrust my vehicles to.

I took my sons 05 Z71 to this shop 4 times to get a wiring harness put on it to pull a trailer. 4…read moreTIMES! After being told it needed several parts to work (not true) it arrived back at the house with a new 4 prong harness to pull a 5 prong boat trailer. Upon calling to talk to Mr. West to get it straight he dropped 4 F Bombs on me like it was my fault. Then hung up on me. I do not suggest this shop nor do I talk to my clients this way. I have spent close to $300 with them and it still does not work correctly.

When I moved to Raleigh 26 years ago a neighbor of mine recommended I use Walton's Family Auto in…read moreGarner. I took his advice and have been going there ever since. Kevin Walton was a good and honest man, who I considered a friend. Since his recent passing his son Jeremy has taken over the family business (where he has worked for many years). It is good to know that whenever I need car repair, or just an inspection or oil change, I can trust Walton's Family Auto! They don't take appointments so you may have to wait an hour or two or leave your car over night to get the work done. They are reliable, friendly, and most importantly in this industry, honest! Thank you Walton's Family Auto for your years of service, I wouldn't go anywhere else!

Great place, great service, great and friendly people. I had work performed on a tire; it was fast…read moreand efficient. Highly recommend them.

As usual Brian's Ato Repair provided exceptional repairs at a very reasonable price. My buddy…read moreneeded repairs done quickly. Brian's fit them into the schedule and repair the transmission without breaking my friend's bank account. The best part is, Brian's stands behind his work. The integrity and exceptional customer service is why I constantly refer folks to Brian's Auto Repair. Sure, there are many shops around but Brian's is amazing. Besides, Brian's is routinely supporting the local Cleveland Community.

I came in on a Monday morning without an appointment and they were able to do a full assessment and…read morecomplete repairs in the same day. They quickly and clearly communicated findings and recommendations. Outstanding customer service and work at a fair price. I highly recommend them!