I have had Dr. Ju as my dentist for over 20 years now and receive the best dental care second to none. She is attentive, courteous, professional and honest. Dr. Ju always answers all of my questions and addresses all of my concerns regarding my dental health. She suggested that I get dental cleanings every 3-4 months instead of every 6+ months as there will be much less calculus, tartar and plaque buildup, and the cleanings will be faster and less uncomfortable afterwards. It's a wonder to me why there are 1-, 2- and 3-star reviews for Dr. Ju. I've referred friends and family to Dr. Ju over the years and have NEVER heard of any problems whatsoever. Those low reviews are several years old now and no longer describe Dr. Ju's current dental practice. Dr. Ju graduated from the NYU College of Dentistry which is ranked between the Top 7 to Top 9 dental schools nationwide. The only other dental school here in the SF Bay Area that is comparable to NYU College of Dentistry is UCSF School of Dentistry. A person's own experience is essentially their own sense of reality which can be close to or far away from the actual reality of any situation. I simply cannot visualize Dr. Ju conducting herself as described in the 1-, 2- and 3-star reviews of her. Those encounters appear to personality clashes with Dr. Ju causing a less than positive visit to her clinic. Dr. Ju is a professional, well-mannered, highly skilled and very knowledgeable dentist with a general dentistry practice for more than 28 years of experience. We're fortunate to have her here in the SF bay area offering high-quality dental care. read more

Cecilia is the BEST dentist in the bay. I come to her for all my cavities and she's always been able to take care of them super quickly (less than 1 hour). She's incredibly responsive even during lunch hours or after work hours. She has always been extremely clear about what exactly she's charging for. I've been able to make either same day or same week appointments because I was in pain. I would highly recommend her to all my friends and family. She's truly the best in the business. read more

Dr. Ju is super nice and caring while cleaning my sensitive teeth. I highly recommend!

Dr. Ju is awesome! I was nervous when I went in but she is so friendly and tried to comfort me by chatting. I had tooth decay which causes such a big hole in my tooth, and it was serious that I was suffered from pain for almost a year! I first took a X-ray, then I was told to do root canal therapy. Because my tooth was too bad, the whole process becomes time-consuming. It takes almost 2 hours to finish the therapy, and follow up will be the refill of my tooth (I don't know what the word is, but it is kind of like put a fake one on top of my tooth because of it is such a big hole). For the whole time, I didn't feel hurt when she was working on my tooth, and I could feel her patience and cares! read more

Cecilia Ju, DDS - General Dentistry Near Me - Millbrae, California

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Dr. Ju is very good dentist and she is very nice and she get the jobs done right the first time. She professional doing her job and very friendly too read more

This dentist office is appointment only, that's mean you should call make an appointment first. Then you can go there by appointment time. The office is fast respond and follow-up the patient. Dr. Ju is so professional and friendly. Also the environment is cozy. Painless. Thanks a lot for save my teeth!! She can speak Mandarin, so make the communication much easier and clearly. Thanks again, Dr. Ju. read more

Cecilia Ju, DDS - General Dentistry Near Me - Millbrae, California

Dr. Ju has been my family's dentist for a few years. She's professional and friendly, and she's been fixing many of my dental problems. I had a very bad toothache when the first time I went to the clinic, and she eased my pain and did a root canal immediately. I trust her in deed. Most of the procedure would be finished in one hour that's a big plus for time consuming. Make sure to make a appointment before you come. There's a parking space next to the clinic, or you can take Bart/Caltrain - it's right next to the clinic. I have great experience here than my previous clinic. Highly recommended Dr. Ju! read more

Dr. Ju is a wonderful dentist! She has many years of experience. I always go to her for any dental needs. She's very friendly and is always full of energy. Because of this, I always feel comfortable and welcome when I'm seeing Dr. Ju. However, if you prefer a quiet, boring dentist then I wouldn't recommend Dr. Ju :P. Her work is quick and thorough. I can almost always come in for an appointment and leave within 30 minutes. As for all the reviewers saying Dr. Ju is only in it for the money, that is far from the truth. She is very flexible when it comes to pay and insurance. Never in my experience with Dr. Ju have I had to talk about issues regarding payment. Overall, I would highly recommend Dr. Ju to anyone looking for a friendly, energetic, and expert dentist who cares about her patients and their teeth. Other things to note: Dr. Ju is also fluent in Mandarin Chinese. Her clinic is by appointment only, so be sure to call ahead to schedule an appointment. The clinic is located in a very convenient location on El Camino, really close to the Millbrae Caltrain/BART station. There is a personal lot for the clinic, so parking shouldn't be an issue. read more

Front door locked, saw a lady at the front desk who seem to be deaf. After a loud & friendly 'Hello!', she heard & said 'no'!!! I am glad that they didn't put someone deaf in that position. It says 'Appointment' only on the door, hence my call. After the third time the call went to some horrible beeping sound, I came to an conclusion--Cecilia Ju DDS is just a decoration on El Camino Real. Don't take them serious folks, otherwise you will be disappointed. read more

Horrible horrible horrible!!!!!!Don't come here if you expect service. Cecilia is a horrible dentist with very bad attitude. No wonder she got many 1 star reviews! Wish I had read the review before going there. Ruined my day & wasted my time!!!!!!!!!!!!!!!!!!! read more

Cecilia is a really friendly. Had my second visit yesterday (first visit 6 months ago). I am very happy I found this office when I moved to CA. Everyone on staff from receptionists to dentist are caring and friendly. There is a genuine approach to tooth and gum care and I don't feel like I'm getting pressured for additional services. They listen and respond to me as a patient. I highly recommend this office. read more

Cecilia Ju, DDS - General Dentistry Near Me - Millbrae, California

HORRIBLE DENTISTRY!!! This is just based off my experience on the phone with these people. Poor communication on the phone. I called 13 times just to cancel my appointment. There is no voicemail, so I had to resort to emailing the place. Of course no response to my email, so I try calling from work. Finally got through, poor answering skills, was asked what I wanted. I told her I needed to cancel my appointment, to which the woman on the phone said what time. I said I have an appointment for June 14th. She interrupts me and says okay then hangs up. She did not ask my name or time of the appointment. What kind of dentistry is this? Getting our teeth worked on is a scary and sensitive place for most people. I haven't even met the actual DENTIST and this type of conduct makes me question her practice and her own skill set. PLEASE WHATEVER YOU DO, DO NOT WASTE YOUR TIME ON THIS PLACE. read more

Dr. Ju is a very nice and responsible dentist. I've been to several dentists before, where they would ask me to do unnecessary fillings and use bad materials, but she won't - she will tell you what is really necessary for you to fix on and what isn't. She's very straightforward, and is quick on doing her work. I can easily walk out within 30min for a filling for a huge cavity. Also insurance friendly on helping you figure out the best rate you could obtain and super helpful on referring for other doctors (I.e. invaslign). I'd highly recommend Dr. Ju to all people who don't want to waste extra time and money for healthy teeth. read more

Dr.Ju has been my family's dentist for over 10 years now. She is super kind, warm, and experienced. I often have my teeth washed in her office and my parents had many dental procedures done with Dr. Ju without any hiccups. She is fluent in Mandarin and English. Highly recommended! read more

Cecilia Ju, DDS - Appointments only! - General Dentistry Near Me - Millbrae, California

Unethical and greedy dentist! My 96 year-old grandma needed dentures and Cecilia demanded my grandma immediately go home and bring back a check for $1,000. So my grandma had to ask her volunteer driver to take her home and then ask an elderly neighbor to drive her back to Cecelia's office. read more

I am currently getting some work done by Dr. Cecilia Ju. I haven't been to a dentist in many years, After my first consultation with Dr. Ju I felt comfortable with her, my teeth was I very bad shape. The work that is performed on me is nothing less then professional. With every visit, I walk out more confident then the last! I will have new teeth, thanks to the hard work from Dr. Ju. I highly recommend her, she's very gentle on the teeth read more

I shouldn't have trusted the 5-star ratings from accounts with only a few reviews. I helped my parents choose this dentist for their teeth cleaning since they wanted a Chinese dentist in the Millbrae area that participated in their Costco/Delta Dental plan. The teeth cleaning ended up only taking around ten minutes! It was quick and rough. My dad was seated, and she quickly reclined his chair jolting him backwards and uncomfortably too far back. My dad has sensitive gums yet she never asked him about his dental history. Actually she never spoke. The whole process was painful; she prodded his gums with her tools and put a lot of pressure on his gums with her mirror until he flinched. She also got water on his shirt. My mom had a similar experience. If you want a caring dentist who treats you like you're human, you might want to look elsewhere. read more

It's 9 a.m.. I have a toothache and a presentation to give the next day. It's no ordinary toothache - no amount of ibuprofen or sleep can make this throbbing pain disappear. By 9:30 a.m. I am in the car with my mom, whimpering away while she takes me to "this lady" she "knows" who can "fix" my problem. "Don't worry about it, she's a nice lady." I'm feeling worse by the minute. By 10 a.m. I am in the dentists chair, lights dead on my set of ivories. Cecilia scans away with her metal-proddy-poking device whilst scolding me for not taking care of my teeth. I get it Cecilia, I fucked up. By 10:30 a.m. I am screaming, howling in pain and asking when it's going to end. Every time she changed tools, pulled out that deadly syringe, or even moved her hand I would ask when she would stop hurting me. I was annoying and she found it delightful. Things are starting to look up. 11 a.m. and I've made a new friend. She's got photos of all her clients' puppies, many of whom she's developed personal relationships with (the clients, not the pupsters). She is showing me my x-rays, explaining to me what these photos tell her. She asks me about my research and if we still use the same tools she used to use when she worked in a research lab. What a delightful lady. My temporary filling has broken since then but it's nothing a short revisit can't fix. I'm still waiting for my crown but I suppose that will be in a few more days. She is generous on the novocain (just say it hurts and she'll inject away) and is attentive to any amount of cringing and painful looks you may give her. The dentists office - it's not so bad, right? read more

I LOVE HER.... THE BEST DENTIST I EVER HAD. about 6-7 mo ago i started having tooth pain and it got worst by 3rd day. i called over 20 doctors they either had problem with my insurance or did not want to see me next day due to long weekend. Dr. Ju not only saw me the next day she is compassionate, experience, and dedicated. If you are looking for new dentist Go to Dr. Ju she is amazing. read more

Dr. Ju is amazing!!! She is very gentle and kind. I've even had to contact her for an emergency, she met me at her office and resolved my Dental issues. I would reccomend Dr. Ju to anyone. Even after moving out of the area I still ONLY TRUST Dr. Ju to be my entire family's dentist. read more

Horrible experience!!! She has very very worst attitude I ever had in my life. I think she has mental problem.

my experience with Dr Cecilia was professional and friendly. Thank you for curing my teeth problem.

Dr. Ju is by far the BEST dentist I have ever gone to. Like most people I have always been afraid and fearful of dentists, but Dr. Ju immediately put me at ease with her amazing personality and warm caring demeanor. I never thought there was such a thing as a "painless" dentist but she proved me wrong. She is gentle from the beginning to the end of each procedure, I didn't feel any thing more than a little prick from the novacaine. She is super responsive 24/7 and always gets back to you in the evening or weekends if you have any questions or concerns about your dental work. I have been going to Dr. Ju for over 8 years and have since moved from Millbrae and now live in Livermore, and she is still the ONLY dentist I would ever go to. If you are looking for a painless, pleasant experience at the Dentist she should be your choice!!! read more

I had 3 dentures, a crown made in the last two years. All work were done skillfully without any flaws and remain so today. The procedures were affordable. The introductory offer for teeth cleaning is $50. read more

I have had Dr.Ju as my dentist for many years, she is honest with any work needed. I appreciate the immaculate office and beautiful relaxing decor. I can honestly say that I have Never had to wait to be seen, she schedules appointment times appropriately so there is no multiple booking, it allows you to be seen without other patients in the waiting room, more importantly you can have your appointment on time as scheduled. I never thought I would say this but I look forward for my dental appointments now! Dr. Ju is a very smart, accomplished and professional dentist with a great sense of humor. read more

Fastest dentist ever! Dr Ju came highly recommended by my co-worker when I was looking for a dentist close to my job. I've been coming here for close to 3 years and had cleanings done through to crowns. Dr Ju has done all of it with skill and speed. Quick summary: * she speaks Mandarin and English * always punctual. I've never even waiting 5 minutes to get started * assisted with navigating my insurance * corrected bad dental work from my old dentist * in-and-out in my lunch hour * plenty of parking right in front I came to Dr Ju with dental issues cause by my last dentist. She researched my insurance and wrote a justification to have new crowns put in to replace the bad ones. Usually you can't get new crowns within 5 years of the previous crown installation. The new ones are awesome. Due to the bad crowns my bite had changed and was going from bad to worse. She recommended that I get braces and referred me to another orthodontic specialist. They have been great too. I'm a busy working mom so I usually do my appointments during my lunch hour. I really appreciate that she has been punctual for all my appointments and I don't think I've even had to sit in her waiting chairs. Park car, walk in, straight into dentist chair and walk back out to car. After filling forms the first time I've never had to fill anything out again. She handles all the insurance forms. My last dentist had a dedicated dental hygienist. She would take 30 minutes to slowly clean my teeth. Dr Ju performs the teeth cleaning and does it very quickly. If you prefer something slow you won't get that here. I don't mind since I can get the teeth cleaning done and still have time to run an errand before going back to work. My only points for improvement is there is no answering machine so you can't leave a message if no one picks up. Totally recommend Dr Ju and her team. read more

I had a very nice experience with Doctor Ju. She was very professional and only did necessary things. Clean office, and cozy environment. I did general dental exam regular cleaning. Recommend. read more

One of the worst dental office. I tried to schedule an appointment to clean the teeth. First of all, it is hard to reach the receptionist for scheduling. After I called them several time and finally reach the receptionist, the receptionist was in a hurry to leave and asked me to call back the next day... read more

Dr. Ju has been my dad's dentist for about ten years now. She has always been very professional and reliable. Recently my dad had experienced a tooth infection and Dr. Ju scheduled him in for an immediate appointment. She did a wonderful job for what was an intense procedure, and checks in on his recovery prior to the next follow up. She's very friendly, easy to talk to and her office provides ample parking. My dad and I would recommend her to anyone who needs a great dentist. read more

Please don't believe the reviews that give her a 5 star because they are probably her family or friends or maybe she paid them to do it. All she wants is your money and she will tell you your insurance will only cover cleanings which is not true. I have a really good insurance through my union. My husband needed some dental work but all she could see with my husband's teeth was dollar signs $$$. Take my advice I purposely opened this yelp account just to let all you yelpers know what kind of business she is running. A scam artist for sure! read more

The office looks gloomy and dark. She talks loud for some reason. She doesn't listen well when I try to tell her about my dental plan. I feel like she's just in it for the money. read more

Dr. Ju is really nice and professional, making appointments is flexible, also the office is nice and comfortable, recommended.

Godawful. The worst dental experience I have ever had in 36years. Cleaning was a joke and the attitude of the office was horrible. She was screaming at me to change my fillings - and that would cost XXXX. Funny that in 2x yearly cleanings before that no dentist had every mentioned anything about them. She is unethical and a pain in the ass. read more

If I could give 0 stars, this place is most deserving. I've never experienced a Dental office like this before, but certainly service isn't their thing. Front desk lady has an attitude, DDS is not professional, clearly they do not expect customers, let alone repeat, not sure how they even get by, Please stay clear and far away! read more

I have been going to dr Ju for the past five years and would not go to any other dentist.whatever the disgruntled reviewers are saying about her have never happened to me and in fact I was so pleased that my wife and daughter have joined me in being cared for by Dr. Ju. if I compare my experience with Dr Ju to several other dentists who have cared for me in the past she is by far the most competant of them all. She has earned and deserves the 5 star rating and if I could I would rate her as a six star. read more

It's so hard to find a dentist with your best interest in mind and not dollar signs. Dr ju has exceptional doctor patient care who has a deft touch when applying local anesthesia. She's flexible with payments and works with you to keep your teeth looking it's best! read more

very good experience with this dental office. Appointment on time, no waiting queue like other dentistry even by appointment. Explained in detail, suggested what needed to do in the first place, what can be waited. I was not pressured into services, or I don't want. Appreciated, will return. read more

worst customer service ever. bad attitude. very rude. crzay dentist. i wish i could rate 0 star. do not go there!

Dr. Ju is great. Very friendlyand gets to the point. She never try's to tact on anything extra , just what i need for my teeth and that is all. I highly recommend her. read more

She is one of the best. Very experience, friendly and very honest. She will not tell you to do this and that if it's not necessarily. my entire family go to her. Highly recommend. :))) read more