The staff treated me kindly made me feel more than just a number. Customer service was genuine…read morepersonable. I will recommend Mario's body shop to anyone. Thanks guys for the excellent work.

I wish I had taken a picture. Haven't been to a collision shop in years and as luck would have it,…read moreI've been to one twice within the last month. Mario's Collision was recommended to me by the insurance co. of the guy who damaged our truck. They did a great job so obviously when my wife's car got a major scratch in the door due to negligence by another mechanics shop, I took it back to Mario's. In on a Monday and out on Wednesday just before closing. And an AMAZING job. My wife is so happy with the work done and Shelly and Luigi are fantastic people. Very professional and Luigi is so knowledgeable. There shop feels so comfortable and clean and warm and inviting. They also have a great group of collision experts working behind the scene. Thanks again for a job well done. I normally don't write reviews but wanted everyone to know what a great job they have done, TWICE! I've told my friends and family and am hoping they have a great experience as well.

I brought my car in for a rim replacement and front bumper repair, and it ended up taking 24 days…read more Far longer than expected. I was told the delay was due to slow communication with the insurance company, but my insurer shared all correspondence with me, and they were consistently responsive. The hold-up was clearly on the shop's end. To make matters worse, I was told the car had been scratched at the car wash and needed extra work, yet when I picked it up, it didn't even look like it had been washed. And the final bill? It jumped from $1,900 to $3,200, with no clear explanation or heads-up. The staff were polite, but the lack of transparency, accountability, and basic follow-through made this a disappointing experience. I wouldn't recommend this shop unless you're prepared for delays and unexpected costs. *** Update 9/19/2025 - Respond to the Owner's comment: *** I was contacted privately by the owner with messages on Facebook Messenger that I received messages that I considered harassing and unprofessional. and I report it to Facebook. It is clear to me why this shop does not have negative reviews. Please look at the owner's response. It only reinforces the concerns I raised in my review. Particularly the lack of accountability and transparency. Let's address a few key points: Safety: I didn't feel safe driving a car with a damaged bumper that was hanging off. That's called being responsible. Not misleading. Drop-off timing: You told me it was okay to drop off the car and that I could pick it up the following Friday. You later called to extend the timeline twice, asking for additional weeks. Car wash damage: You claimed the car was scratched at the car wash and needed extra work, yet when I picked it up, it didn't appear to have been washed at all. Insurance billing: You quoted me $1,900, then billed the insurance company $3,200 for the same work. I've already shared this discrepancy with my insurer, and they're reviewing it. I've shared my experience based on documented facts and communications. Your response seems driven more by emotion than accountability. Your accusations of fraud are not only false, but they're also reckless. I am prepared to pursue this matter through the appropriate legal channels if necessary. *** Update 9/21/2025 *** The owner previously posted a lengthy comment filled with accusations, which has since been deleted. I've saved a screenshot and uploaded it to this review for transparency.

I have been to Affordable Collision twice now, they are top notch in every way, I was more than…read morepleased with both repairs. In addition, I had acquired (4) quotes in total, they gave me a fantastic price, considerably lower than the other 3 quotes. They provide Great Service and are Fantastic people to work with, I highly recommend them for all your collision needs, really no reason to look elsewhere ! Brian Thomas

Honesty and honorable solution to mutually created confusion regarding requested diagnostics.read more

From the owner: Kozak's Collision and Auto Repair is your trusted destination for collision & auto repair in Warren…read more& Clinton Township, MI. With over 50 years in the auto repair business, our family-owned shop has earned the trust of our community by building a reputation for exceptional service. Since 1975, we've been a recognized name in the community, dedicated to providing quality repairs and maintenance for all vehicle makes and models. Our focus on reliability, honesty, and customer satisfaction has earned us the trust of countless drivers in the area, and we're proud to continue serving the community with expert care for years to come.

They always do an excellent job every time I take my vehicles to get fixed and not only did they…read morefix the outside but they also cleaned my car on the inside lwhich saved me a lot of time and trouble doing it. They are very efficient and reliable. I would recommend them to anybody.

Couldn't be happier with these guys. They gave me a quote that was accurate and explained…read moreeverything I needed to know about how my insurance would handle the repairs. They were honest about the fact they couldn't start on my car for about 5 weeks & would have me car about 5 days. Everything went as planned. When my car was returned it was cleaner than I had left it. Also, they left me a little bottle of touchup paint for my vehicle. :)

JM has consistently done a great job on all of our family vehicles…read more over the last 15 years I have had work done to clean up a bumps or repair major damage. I have always been very happy. Headed there today to fix an oops...(my fault) on my Front clip.

Took my truck there after a minor accident. They worked with my insurance company and made the…read moreprocess very simple. Besides making it easy, the truck looks great. They also found the source of a noise and repaired it for me. I highly recommend this company.

I took my car here for a repair for my bumper and it took over four weeks before it was fixed . I…read morewaited patiently for it to get done as much as possible just for them to almost cause me and my grandson life. Not once but twice. They did not put my car bumper on properly and left all the clamps off the first time the face plate came of while I was driving on the highway and causing me to swerve and almost have an accident. The second time I was driving l heard noise from the tire rubbing so l took it to another shop because Steve didn't care about me and my grandson life!!! And just to find out that he didn't have any of the clamps on my car!!! Here's pictures of proof!! And AAA has proof as well. Do not take your car here!!!

5 STARS for STEVE'S CUSTOM COLOR. Everyone was so helpful from Alexis to Mark and Service People at…read moreBOTH locations! My car was hit in the parking lot at Kroger, of course, no one left a note. When I got my car back it looked brand new!

Dealerships are a Dime a Dozen.... This one might be Quarter a dozen!…read more I wanted to test drive the MME prior to putting a order in for one then waiting months to get one. I called over to Dorian and was setup with Colette in Sales and was greatly helpful throughout the whole process. She said she had one on the lot and to come on in ASAP to test drive before it's gone. I went test drive and we spoke after on the process of ordering when the banks open. While waiting patiently for the order banks to open Colette was always responsive to my emails on getting information about the dates. Once ordered the wait began... I received emails through the waiting period about my order and when the time arrived to pickup the vehicle Colette was still very responsive to everything I've requested. If she didn't know the answer she found someone to give me the answer and didn't make something up. On the day of signing everything was ready and lasted less than 5 mins, everything was ready and on tablets not paper to sign. If everyone is like Colette over at Dorian then it will definitely be my go to dealership for repairs and future purchases! Thank you again for a great experience with the process!

Bought a used car for my child that was claimed to be "safe," but the dealership failed to disclose…read moreprior engine work. After 4.5 months, gas fumes appeared and our mechanic found oil leaks, a transmission leak, and a worn catalytic converter. The dealership only offered overpriced repairs (double what our mechanic quoted) and a trade-in $4,500 less than what I paid. The service manager was defensive, and their repair wasn't even cleaned properly -- I had to pay out of pocket to fix remaining issues. Very dishonest and disappointing experience. I would never recommend this dealership. Beware!

My 4x4 Jeep repair claim is dangerously sub par. They had my jeep for at least 6 months. I gave it…read moreback to them upon death wobble and improperly installed or missing parts three times. Brought to Mumblys 4x4 they confirmed the faulty repairs. Now I must seek legal defense. The entire office team failed to provide requested paperwork for the "repairs". Will not show alignment specs that they had done supposedly 3 times. They will tell you they assure you'll get your car with no engine lights or codes. This is because they simply delete them prior to returning. What's worse is that they censor their Google reviews and on the website you can't leave reviews so they have a great rating on Google but don't be deceived. With the condition my Jeep is in it is not roadworthy and very dangerous. Demian the repair parts guy among other things text me he is about tired of my complaints the 2nd time I returned to them. What's worse is I went into the shop office they told me to talk to Demian. They gave me the run around.

These guys are top notch ! They care about their customers and they will not let your car leave…read moreuntil it's perfect. Their work is impeccable. Also they are reasonably priced if you are paying out of pocket. The car was spotless when I got it back. They even cleaned the inside. Going forward I will be raking all of my bussiness there

Best collision shop experience I've ever had. Very friendly, professional and competent staff…read more Fixed my car well ahead of schedule and kept me updated via personalized texts throughout the process. Smooth integration with car rental as well as insurance adjuster. Repair quality was excellent.

I had my car repaired at Stonewall and the entire transaction was top notch from start to finish…read more I had some body work done and the crew at Stonewall assisted me with a rental as well as making sure I had a ride to pick it up. I took my vehicle in on a Tuesday and it was done on Friday.

When i say superb customer service this Place is all that…read moreplus some! Let me share my experience. I worked with Moe, who was very professional and customer service oriented. He consistently communicated and kept me informed of every single detail of my car repair progress. They repaired my truck after an accident to perfection! And they didn't take long to repair it which is a huge plus, i appreciate the shop's diligence and attention to repairing my truck. I definitely recommend this body shop for your car repairs. I am super satisfied with the quality of work performed. So if you are looking for a reputable, customer driven, professional, and courteous collision shop..look no further than The Collision Shop on Gratiot in Roseville, MI.

Called to see about getting the front windshield replaced on my 2022 F-150 and was told that they…read moredo not do windshield replacements. Yet, the website and other reviews say differently. I was referred to another windshield replacement company, a competitor, or to contact my insurance company. I was really looking forward to posting a rave review, but instead .... Very disappointed.