The staff treated me kindly made me feel more than just a number. Customer service was genuine…read morepersonable. I will recommend Mario's body shop to anyone. Thanks guys for the excellent work.

Because I had a dead battery I was trying to push my car out of my garage. Because of a steep…read moreincline. At the end, my door caught on the garage and bent off the hinge. Another collision shop said I had to replace the door at a used door would be $1,500. I took it to Mario's and Luigi told me that his guys love projects like this and they wouldn't have to replace the door. He gave me a quote which I accepted. When I picked up my car he told me they didn't need a couple of the parts that he thought they would need, so he reduced the cost of my quote. I'll never go anywhere else.

I brought my car in for a rim replacement and front bumper repair, and it ended up taking 24 days…read more Far longer than expected. I was told the delay was due to slow communication with the insurance company, but my insurer shared all correspondence with me, and they were consistently responsive. The hold-up was clearly on the shop's end. To make matters worse, I was told the car had been scratched at the car wash and needed extra work, yet when I picked it up, it didn't even look like it had been washed. And the final bill? It jumped from $1,900 to $3,200, with no clear explanation or heads-up. The staff were polite, but the lack of transparency, accountability, and basic follow-through made this a disappointing experience. I wouldn't recommend this shop unless you're prepared for delays and unexpected costs. *** Update 9/19/2025 - Respond to the Owner's comment: *** I was contacted privately by the owner with messages on Facebook Messenger that I received messages that I considered harassing and unprofessional. and I report it to Facebook. It is clear to me why this shop does not have negative reviews. Please look at the owner's response. It only reinforces the concerns I raised in my review. Particularly the lack of accountability and transparency. Let's address a few key points: Safety: I didn't feel safe driving a car with a damaged bumper that was hanging off. That's called being responsible. Not misleading. Drop-off timing: You told me it was okay to drop off the car and that I could pick it up the following Friday. You later called to extend the timeline twice, asking for additional weeks. Car wash damage: You claimed the car was scratched at the car wash and needed extra work, yet when I picked it up, it didn't appear to have been washed at all. Insurance billing: You quoted me $1,900, then billed the insurance company $3,200 for the same work. I've already shared this discrepancy with my insurer, and they're reviewing it. I've shared my experience based on documented facts and communications. Your response seems driven more by emotion than accountability. Your accusations of fraud are not only false, but they're also reckless. I am prepared to pursue this matter through the appropriate legal channels if necessary. *** Update 9/21/2025 *** The owner previously posted a lengthy comment filled with accusations, which has since been deleted. I've saved a screenshot and uploaded it to this review for transparency.

I have been to Affordable Collision twice now, they are top notch in every way, I was more than…read morepleased with both repairs. In addition, I had acquired (4) quotes in total, they gave me a fantastic price, considerably lower than the other 3 quotes. They provide Great Service and are Fantastic people to work with, I highly recommend them for all your collision needs, really no reason to look elsewhere ! Brian Thomas

Honesty and honorable solution to mutually created confusion regarding requested diagnostics.read more

From the owner: Kozak's Collision and Auto Repair is your trusted destination for collision & auto repair in Warren…read more& Clinton Township, MI. With over 50 years in the auto repair business, our family-owned shop has earned the trust of our community by building a reputation for exceptional service. Since 1975, we've been a recognized name in the community, dedicated to providing quality repairs and maintenance for all vehicle makes and models. Our focus on reliability, honesty, and customer satisfaction has earned us the trust of countless drivers in the area, and we're proud to continue serving the community with expert care for years to come.

They always do an excellent job every time I take my vehicles to get fixed and not only did they…read morefix the outside but they also cleaned my car on the inside lwhich saved me a lot of time and trouble doing it. They are very efficient and reliable. I would recommend them to anybody.

Couldn't be happier with these guys. They gave me a quote that was accurate and explained…read moreeverything I needed to know about how my insurance would handle the repairs. They were honest about the fact they couldn't start on my car for about 5 weeks & would have me car about 5 days. Everything went as planned. When my car was returned it was cleaner than I had left it. Also, they left me a little bottle of touchup paint for my vehicle. :)

Most unprofessional collision shop I have ever worked with. Got my vehicle towed here for repair on…read moreMonday. Spoke to them on Wednesday morning and asked if my insurance company had come out to assess the damage yet. (I was told my CCF that once the damage got accessed and OK'd by the insurance company that I could get a free loaner while the repairs are being done.) John at CCF told me that the insurance company did not make it out to see the vehicle yet, but that they should be coming sometime in the afternoon. I got a call from my insurance company saying that they went to CCF around 3pm and they were closed and the doors were locked, so they could not assess the damage. It is now Friday morning and they are still closed. Just drove up there and the doors are locked. WHEN I SPOKE TO JOHN THURSDAY MORNING, IM NOT SURE WHY HE DID NOT MENTION THE SHOP WOULD BE CLOSING EARLY AND NOT OPENING AGAIN FOR THE NEXT FIVE DAYS??? It's Friday, they are closed for the weekend, and Monday is the holiday. Meaning the damage won't be assessed until Tuesday, leaving me without a vehicle til then. COMPLETELY unacceptable. I am extremely upset. To top it off, my car isn't even accessible to be towed elsewhere to have the repairs done. IF YOU WANT PROFESSIONAL, TIMELY SERVICE, DONT TAKE YOUR VEHICLE HERE!!!!!!!!

I was recommended this place and although they did stay within my budget you can see imperfections…read morein their body work along with missing a vital damaged part. I had to go to a different garage to fix the area they missed. Upon calling them about it they wouldn't fix it after I already paid for the work because it was "nothing they did," even though I believe missing something as important as an ABS line leak is something they should've seen. Not a horrible experience but will definitely go elsewhere next time.

JM has consistently done a great job on all of our family vehicles…read more over the last 15 years I have had work done to clean up a bumps or repair major damage. I have always been very happy. Headed there today to fix an oops...(my fault) on my Front clip.

Took my truck there after a minor accident. They worked with my insurance company and made the…read moreprocess very simple. Besides making it easy, the truck looks great. They also found the source of a noise and repaired it for me. I highly recommend this company.

I took my car here for a repair for my bumper and it took over four weeks before it was fixed . I…read morewaited patiently for it to get done as much as possible just for them to almost cause me and my grandson life. Not once but twice. They did not put my car bumper on properly and left all the clamps off the first time the face plate came of while I was driving on the highway and causing me to swerve and almost have an accident. The second time I was driving l heard noise from the tire rubbing so l took it to another shop because Steve didn't care about me and my grandson life!!! And just to find out that he didn't have any of the clamps on my car!!! Here's pictures of proof!! And AAA has proof as well. Do not take your car here!!!

5 STARS for STEVE'S CUSTOM COLOR. Everyone was so helpful from Alexis to Mark and Service People at…read moreBOTH locations! My car was hit in the parking lot at Kroger, of course, no one left a note. When I got my car back it looked brand new!

Dealerships are a Dime a Dozen.... This one might be Quarter a dozen!…read more I wanted to test drive the MME prior to putting a order in for one then waiting months to get one. I called over to Dorian and was setup with Colette in Sales and was greatly helpful throughout the whole process. She said she had one on the lot and to come on in ASAP to test drive before it's gone. I went test drive and we spoke after on the process of ordering when the banks open. While waiting patiently for the order banks to open Colette was always responsive to my emails on getting information about the dates. Once ordered the wait began... I received emails through the waiting period about my order and when the time arrived to pickup the vehicle Colette was still very responsive to everything I've requested. If she didn't know the answer she found someone to give me the answer and didn't make something up. On the day of signing everything was ready and lasted less than 5 mins, everything was ready and on tablets not paper to sign. If everyone is like Colette over at Dorian then it will definitely be my go to dealership for repairs and future purchases! Thank you again for a great experience with the process!

Bought a used car for my child that was claimed to be "safe," but the dealership failed to disclose…read moreprior engine work. After 4.5 months, gas fumes appeared and our mechanic found oil leaks, a transmission leak, and a worn catalytic converter. The dealership only offered overpriced repairs (double what our mechanic quoted) and a trade-in $4,500 less than what I paid. The service manager was defensive, and their repair wasn't even cleaned properly -- I had to pay out of pocket to fix remaining issues. Very dishonest and disappointing experience. I would never recommend this dealership. Beware!

My 4x4 Jeep repair claim is dangerously sub par. They had my jeep for at least 6 months. I gave it…read moreback to them upon death wobble and improperly installed or missing parts three times. Brought to Mumblys 4x4 they confirmed the faulty repairs. Now I must seek legal defense. The entire office team failed to provide requested paperwork for the "repairs". Will not show alignment specs that they had done supposedly 3 times. They will tell you they assure you'll get your car with no engine lights or codes. This is because they simply delete them prior to returning. What's worse is that they censor their Google reviews and on the website you can't leave reviews so they have a great rating on Google but don't be deceived. With the condition my Jeep is in it is not roadworthy and very dangerous. Demian the repair parts guy among other things text me he is about tired of my complaints the 2nd time I returned to them. What's worse is I went into the shop office they told me to talk to Demian. They gave me the run around.

These guys are top notch ! They care about their customers and they will not let your car leave…read moreuntil it's perfect. Their work is impeccable. Also they are reasonably priced if you are paying out of pocket. The car was spotless when I got it back. They even cleaned the inside. Going forward I will be raking all of my bussiness there

Best collision shop experience I've ever had. Very friendly, professional and competent staff…read more Fixed my car well ahead of schedule and kept me updated via personalized texts throughout the process. Smooth integration with car rental as well as insurance adjuster. Repair quality was excellent.

I had my car repaired at Stonewall and the entire transaction was top notch from start to finish…read more I had some body work done and the crew at Stonewall assisted me with a rental as well as making sure I had a ride to pick it up. I took my vehicle in on a Tuesday and it was done on Friday.