After a rock left a sizeable pit in my windshield I drove 30 miles to give Safelite a try. After…read morethe repair the pit was still there and felt sharp to the touch. I went back inside the store and was brushed off with them stating it was sealed properly. I showed the pit to another glass company and was told their company would have filled the pit. I finally drove 60 miles to the Flint Mi location where the tech filled the pit in minutes and apologized for the previous repair stating it doesn't reflect Safelite's quality standard. I'm quite displeased with Safelite's customer service as well. They're closed on Saturday and all locations have unlisted local phone numbers. The online site gives few options. When I did report my issue on Monday, I basically got a "so, what do you want us to do about it." Soo, I don't plan on my next repair being Safelite.

Their phone system is horrible. It took 40 minutes for the first phone call in 22 minutes for the…read moresecond phone call. They won't transfer you to a person that can make an appointment for you. You have to go through a solution center who jogged me around with four different people gave the same information to and no one got it right got frustrated hung up call back got another person that was at least helpful so I do have an appointment so we'll see how that goes

Matt and team at RC Auto Glass are amazing! I called around to several shops, but RC had the best…read moreprice by far, including mobile service. Due to the rainy conditions, I took my car to their shop for a windshield replacement instead of using the mobile service. The work was done fast and the team is friendly.

Absolutely incredible service! Matt got me in and had my new windshield done in a couple hours…read more Great prices and all around great people!

They diagnose and fix what's wrong. Honest. Reasonable prices. As a senior lady, I appreciate…read moretheir help keeping my 2014 auto running.

I needed tires, so I looked online and the tires I wanted were in stock. I went to Chesterfield…read morelocation, and they didn't have them in stock, so they ordered them. It wasn't really a big deal as it was a Saturday afternoon and they would get them on Monday. The guy that ordered them said they would be in between 10-12 and they would call me. At 1:30 I decided to drive up there thinking they forgot to call me and let me know they were in.... I asked the guy at the counter and he said they didn't make it on the truck, but if I still wanted to do it they would be there on Tuesday. I said sure and confirmed they would call me when they were in and the guy said yes.... A week later I have never heard back and I went and got tires at another business. I really do not believe this company cares at all customer service.

Very Pleased!!!! They did a amazing Job on my vehicle, color matched, my car was cleaned and ready…read moreto roll, they took pride in their work!! I'm 58 and this is my best experience. Glad I went here.

Highly recommend these folks. Quality of the body work was excellent. Professional & polite…read moreservice. They even cleaned my vehicle inside & out when it was done. Front office area was neat and clean as was back shop area. Work done in a good time frame.

Great service, great quality, extremely fast, could not say enough great things about them! Brought…read moremy jeep in 3 years ago and came back for another tinting job-- couldn't be happier! This is a great guy that does an exceptional job! Won't bring my cars anywhere else.

Great service, great great craftsmanship. I recommended several family members…read more Going back for newest ride.

Amazing customer service! And even more amazing work being done to my car. I so appreciate them. My…read moreVolkswagen Tiguan looks 100 times better.

Two other collision shops didn't want to touch the 2006 PT Cruiser. Bayview said it couldn't be…read morefixed correctly either, but they said they they could make it roadable. I wasn't expecting much, but the car looked good when they were done. The quarter panel was pulled out enough to get a taillight back on it, and the contours were smooth enough that it looks fine from most angles. They cleaned up several other details that I didn't expect. They saved my daughter from having to buy another car when the damage wasn't her fault (The car was hit while parked). She will be able to drive it long enough now to pay off one of her student loans before she has to buy a newer car. I don't know if the price was right, but the insurance covered it.