We hired Platinum Pools after weeks of meeting with and getting bids from lots of (both big and…read moresmall) pool building companies.  This being our first pool, we wanted to make sure we made the right decision on a contractor.   From the first phone call we felt very comfortable with Dennis (also the owner).  He was very knowledgeable and came out (himself vs sending a sales person like many of the other companies did) the very next day to visit the site and meet.  From that initial meeting we knew he was our guy and the hunt was over.  He was knowledgeable, realistic, and we felt we could trust him and his work.  He even offered to take us to jobs he completed nearby to see the workmanship and speak to other past clients.     Once we signed the contract with Dennis, we hit the ground running.  We met with his designer/plan preparer the very next day.  The designer (and Dennis) was able to take my (crazy and all over the place) ideas and vision and turn it into something better than I imagined.  We even added a built-in fire pit and BBQ counter to the design which I am SOOO happy we did.    Within days after permits in hand, demo began and everything moved quickly.  His crews are polite and respectful and know what they are doing.  Their mason (I think his name is Sergio) is a true artist and my kids loved watching how patient and particular he completed each task from installing the pool tiles and coping to building the BBQ area.   Unfortunately, it rained for about a week after the steel was installed in the pool so we had to put things on hold for a few extra days until it passed.  Once the rain was gone, Dennis and the project manager Deny were here bright and early with water pumps and had the project back on track in no time.     Before hiring Platinum Pools I had already picked out the tile that I wanted to use to go around the pool area that I saw in a showroom at MSI.  I didn't even think about how slippery this could get once water gets involved (later I realized the tile I wanted was for indoor use only, I had no idea there was a difference).  We are so grateful Dennis and his awesome designer brought this to our attention at our initial meeting and recommended a porcelain tile by Pera Tile that is made specifically for pool decking... it has a special magic grip already added to it so its WAY less slippery when wet.  It looks almost exactly the same (I actually like it better) and it was less expensive!   It would have been a nightmare going with the tile I was set on having kids running around the pool area.   Needless to say, our experience with Platinum Pools has beyond exceeded our expectations.  Our finished backyard looks amazing!  Dennis and/or Deny were in constant communication with us, kept us in the loop of the scheduling, what to expect, answered our questions in a way we could understand, and even got the project completed two weeks faster then promised.  From the initial meeting, to the designer, their crews, to the final walkthrough we have been impressed.  We are so glad we choose Dennis and recommend Platinumm Pools to anyone looking to upgrade their space

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

I had an experience that was uncommon these days but in an extremely positive way…read more When I called for an appointment my call was returned very quickly and a time was set, later in the day I received a text updating me on the appointment time. He arrived on time and quickly diagnosed my electrical issues with my jacuzzi J435 spa. I now have a reliable jacuzzi technician who I can trust who is reliable and trustworthy

After trial and error, Sam with patience was able to deduce my spa leak. Appreciate the time and…read moreeffort, Sam!

Jim is very knowledgeable and reliable. He always explains everything to you in detail and gives…read moreyou options in getting your spa up and running again. Fair pricing , excellent workmanship, and a great attitude. Glad I found his company and I highly recommend him.

First of all, Jim is a person who would love to help even if the help is going to cost him losing…read morethe job. We called him and He advised us how to resolve the issue as an "easy fix". We insisted to have him coming over. Very friendly prices, the most professional SPA tech I ever worked with. Very clean when it comes to work atmosphere. Very knowledgeable about parts and pieces. And the most important thing, Jim called us one week after the work to check if the SPA is doing well and we are happy with results.

Love this company. Very knowledgeable and helpful especially to a beginning hot tub owner who had…read moreno idea what to do and how to manage a healthy hot tub! These guys are forthcoming with good advice and experience. Highly recommend this company.

Paul was our service man. He replaced the heater in the jacuzzi. Service was professional, timely,…read moreand affordable.

Jack was recommended by another pool maintenance person who doesn't do above ground pools. He was…read moreable to diagnose and repair my problem in less than an hour. It's hard to believe it, but the problem was a bad fuse, that just happened to go out when I replaced my water. Very happy with the service and communication. Definitely one of the best service experiences I've ever had.

Prompt. Professional. Honest. On time. Good communication. All great things you want from any…read moreprofessional coming to your home. I had 2 other pool guys tell me I needed a new pump and I was resigned to the fact hut Jack came and saw the breaker was tripped and fixed it. He probably could have sold me a new pump but he did the right thing and honestly customer for life. Thanks!

My pool looks fantastic! These guys know what they are doing. Also fixed my heater. Very dependable…read moreand reasonable price.

My experience with Max pool service was nothing short of incredible! Max is a consummate…read moreprofessional and an experienced meticulous craftsman. Not only did he replace my failed pump within two days of the estimate but it he repaired and cleaned my pool so well that we hired him to service our pool full time! He is knowledgeable, respectful, clean, and has pride in his work which is a rare trait these days. So glad we found Max Pool service!

I highly recommend Ryan and team. The entire build process was nearly seamless and the team…read morecommunicated each step of the way. Design: Ryan visited the site and assessed our planned location and design. He then provided variations and suggestions to help visualize the final product. Super helpful and something other builders were not offering without commitments up front. This alone gave me confidence. Permitting: Far easier than expected and I'm sure largely due to the team and support staff. A little hiccup was resolved quickly allowing us to continue to move forward. Build: Coastline had the subcontractors they needed on call and available within very short time frames. As we moved through each step from excavation to rebar to plumbing to Shotcrete and then finishing with each inspection the team was ready for the next step. A minor issue with one inspection was resolved quickly and not the teams fault. Finish: Coastline ensured a beautiful finish and straightforward and easy final inspection process. Help the Coastline team move things along by having your choices for coping decided early in the process. All the subcontractors were excellent and knew what was expected by Coastline. After a number of estimates by other builders we felt most confident with Ryan and team. Every time we questions or any concern no matter how small the Coastline team was quick to respond and help explain and resolve any questions. If we were to build a pool again the future we would absolutely be repeat customers of Coastline!

We truly couldn't be happier with our experience with Coastline Pools. We did our homework and…read moreinterviewed several builders. We never thought we could get close to the pool we got in our small yard! We had a very specific vision, and they were creative, flexible, and willing to work through every detail to make it happen. They never made it feel impossible instead they came up with ways to bring out vision to life. Everyone involved in our build was an absolute dream to work with. All of our questions were handled thoughtfully and respectfully (even evenings and weekends) That level of integrity matters. This is one of the biggest investments and dreams and I'm so grateful we chose Coastline. I love my sparklypool! .

Jake was great! He resolved an issue very quickly and made it look so easy. He was mindful of our…read morehouse and followed up with additional information that is very helpful. A couple of others I called had acted like it was a huge deal to even look at it just because it wasn't a typical pool situation. I would absolutely recommend him and I would use him again.

I used my yelp to get a pool filter housing and motor replacement done on my old 2001 pool…read moreequipment and I hired OC Pool company "Jake" and he gave me a fair price and got the job installed the next day. Jake went beyond to fish out debris and clear my water pipes so everything works 100%. I am so happy and relieved that I no longer need to clean 8 filters and use DE. Plus i got a 3 year warranty. This new Jandy system is quiet and very strong. Excellent job OCPS "Jake"

Quality pool service. They've been servicing me for a few years and do a great job. They've pool…read morelooks great and they helped get it back running after storms and equipment failure.

Poor communicator, Came to the property, Gave me an estimate, Never responded from that point on..read more

Our pool has never looked better! We have been so happy with…read moreNick taking care of our pool/spa. Friendly, knowledgeable, and professional! Always shows up when he's scheduled to. Competitive pricing. All around great care! Nick does weekly cleaning/maintenance for us, but also has the skills to change out old equipment. Highly recommend!

I requested some help replacing a wired-in electric pump for my installed yard fountain and Nick…read morewas super responsive and helpful from the start. He corresponded with me via text before the job to learn more about my specific needs. He gave me an estimate and then worked with me to schedule some time to come by. He was able to get the job completely done and my fountain working again in less than an hour. He also helped fix a problem with my timer that I didn't even know I had! Not only that, but he was super communicative and helpful in showing me some additional troubleshooting that can help solve future problems should they come up. High recommend working with him and will seek his help for any and all future fountain/pool related issues.