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    Cavallini

    5.0 (4 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    6 years ago

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    8 years ago

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    Debra C.

    Thank you Terry! Come back and see us soon!

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    8 years ago

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    Debra C.

    Thank you for your business, we look forward to seeing you again!

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    Glass Doctor of La Cantera

    Glass Doctor of La Cantera

    (11 reviews)

    We had the unfortunate luck of the window on the front of our home cracking after it was hit just…read moreright by a rock kicked up from the lawnmower. We called Glass Doctor after seeing their vehicle in our neighborhood working on a home that just went under contract. The process to receive a quote seemed painless. They sent someone out within a week to measure the window and take photos to ensure they ordered the correct product. I put a deposit down, the window was ordered and they scheduled to come install two weeks later. Upon install the gentleman had difficulty replacing the window, as our plantation shutters were "in the way." While this should have been mentioned at our initial "quote" visit, it wasn't. My husband removed the entire shutter, caulking, nails and all so the gentleman could have better access to the window. Unfortunately at some point a piece of the window lock was broken. He assured us the company would take care of replacement, took photos of the window, took the broken piece with him to "match" the color and went on his way. Weeks went by with no word. Eventually we heard the wrong part had been sent and they were waiting on another one. Another week. Meanwhile, our front shutters were still sitting and waiting to be put back up. Finally they texted that the part had arrived and they would be out to replace it in the next few days. A new gentleman came to replace it. He was just as confused as we were when he pulled out the WHITE replacement for our BEIGE window lock. He assured us the office must have made a mistake, but left us with the white piece so that our window would be functional in the meantime. We contacted the office to let them know about the mixup and we're told "Yeah, white was the only color we could find. I Can have a manager call you if you want." I was disappointed regarding the lack of care taken to make right a situation we had been exceptionally patient and kind regarding. It's been radio silent since. No manager call. I'm guessing we're stuck footing the time, energy and cost to have a product that matches on our high end window as well as have our shutters put back up. I'll consider looking elsewhere in the future for my glass needs.

    We are very happy with the quality of the work done at our home by Chris Mireles. He was on time,…read morevery helpful and professional. He replaced the glass in a large double pane window and resealed the glass in two others. He also repaired a leaking shower door. We would definitely recommend his service.

    Cavallini - glassandmirrors - Updated May 2026

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