Continuous bad experiences at this Cava. I ordered a bowl online, half rice, half super greens with double chicken and hummus. Paid $20 online for delivery. I get my food and they wrote on the receipt, out of super greens, hummus, and I got less chicken than I normally do with 1 serving and I paid for double. Paid for double and got less than 1 serving. Overall it's the most ive paid for a bowl and the least amount of food I've gotten. I wish they could tell you before that they are out of stuff or at least give some money back or a credit. read more

I love Cava, but this location is bad. I have gone twice in the past week after making an online order. Both times, my bowl was either missing toppings or something from my meal was missing. I was missing one of the sauces, then in the next order, they didn't give me the pita or my drink. They correct the mistakes when they see the receipts, but I'm glad I double checked my bag. They don't have all of the ingredients, like ever. One day they're out of falafel, the next day they're out of cucumbers and roasted corn. Also, the potion sizes are soooo small. I've never been served bowls as small as the Freret Store. This is the bowl immediately after I took the lid off. I looks like they served me half a bowl. read more

CAVA - There is barely food in this bowl. - Mediterranean Near Me - New Orleans, Louisiana

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I'm literally the worst for having ONE photo but honestly both times I ordered Cava I was STARVING and I couldn't take more pictures. The food is fresh and delicious. The first time I got gipped and didn't get the pita on the side but the second time I did. And it wasn't that big of a deal. BUT the food was GREAT. I had saffron rice, half falafel and half roasted veggies with hummus, harissa, and cabbage slaw (which is pickled.) I like texture and flavor and these bowls deliver. I did not go INTO Cava but had both orders delivered by UberEATS. Ugh I wish I had gone there to report on the ambiance and service because I did REALLY like the food. read more

CAVA - Saffron Rice with harissa, falafel, roasted veggies, cabbage and pita chips - Mediterranean Near Me - New Orleans, Louisiana

I went here on Friday 12/5/25 evening after work. Very convenient location for me because I live uptown.... I was craving their food because the day before I had visited the location in Metairie on Veterans blvd. I really enjoyed my Grilled Chicken Harissa Avocado Bowl from them....To my surprise this location was horrible. I ordered two Steak Harissa bowls & the portions were small for $15 each. The steak was bland & tough. The customer service lacked enthusiasm..... Even though this location is near me I'd rather drive to the one on Metairie....I bought two of the same bowls spending a little over $30.... When my mother tried hers she was disappointed! She was like is this the same Cava we had last night? I hope they improve or they won't last on Freret st. for long..... read more

CAVA - Steak Harissa Bowl - Mediterranean Near Me - New Orleans, Louisiana

The Cava on Feret needs some improvement badly . The steak was very dry and unseasoned . The line waiting for Togo orders were hitting the front door at 7:30 pm on a Wednesday. The ingredient bar was a mess & lacking many things . I was told they were out of " spicy broccoli " . It was a mess ! Ingredients in other containers, crumbs everywhere, and old avocados crowded the ingredient bar. Around 8 pm , the staff told people that were walking in that they were closed " due to an emergency " although they originally close at 10:30 pm. Just a lot of chaos , slow service , and just a unsatisfied experience over all. Won't be going back to this location . read more

CAVA - Steak + Harissa - Mediterranean Near Me - New Orleans, Louisiana

This is the worse Cava location ever! Every time I TRYYYY to give them a chance it gets worse and worse. I ordered my 20mins before arrive to be ready at 8:45pm. I arrived at 8:46pm and me and other customers are waiting by the pick up area to be told "Yall we haven't started your order but we are about to" the girl had 5+ order lids in her hand to make. As I watched her make mine from a far I seen that she put the smallest ingredient of everything and barely any lettuce and the bowl was half empty. She bagged my bowl and put it to the side and when I asked her if that was mine said said "yeah" I asked if she could add more lettuce and she looked annoyed. Then I noticed she never put my free pita on top and when I attached for that she was also annoyed. When I got home I noticed ALLLLL the lettuce I had from bottom to top was old and wilted and I was missing ingredients. My meal was $21 but not worth its at all. This location is always understaffed, the ingredients are always messy and the service SUCKS. Just don't go to this one. read more

CAVA - Horrible - Mediterranean Near Me - New Orleans, Louisiana

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Crystal was really nice and she helped us figure out what to order. The place was also really clean and quiet

Everytime I order delivery through the Cava app it orders from this location because it is closest to me. Every single time they mess up my order. Portion size is also significantly less than other locations. They are also consistently out of stock of many ingredients. Love Cava but go to another location. This one is consistently poor. Never had a bad experience with any other Cava location read more

We had a scrumptious lunch at Cava. The staff were super friendly and accommodating. My grilled chicken bowl with rice - avocado was outstanding. The pita chips and dips were so yummy. Highly recommend and we will definitely be back. read more

CAVA - Mediterranean Near Me - New Orleans, Louisiana

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Horrible location and very rude staff. If there are any AI developments for automated cava workers, this location should be the first to fire everybody. Besides general unfriendly behavior, I was there the other week and noticed the dip bowls were all basically empty. Despite this, the worker scrapes the sides of the bowls to give me maybe 1/3 of a normal scoop. Just after this a worker came in and refilled all the dip bowls, so naturally I asked if I could get a full portion of my dips. The worker then restored my bowl to the portion size I would have had but for their laziness, and she has the audacity to charge me extra on all three scoops. I ask, "why charge extra when I never got any full scoops?" She responded along the lines of "but you already got your dips." I don't think she understood. Take the extra 20 mins and go to the Veterans location for a great experience. read more

it tasted good (albeit soggy...) but this much liquid in a bowl is crazy it's not soup. also my bowl still only filled like 75% read more

CAVA - Mediterranean Near Me - New Orleans, Louisiana

This cava f***king sucks. There's always something unavailable, my order is never right. Today they didn't even have utensils. Hate it here. I'm so upset I spent money on this sh*t read more

Amazing food & service! I love there rice bowls they are the best. I go to this one often and they do a good job accommodating Tulane students read more

The service was amazing here, I always come in and have my online orders perfect, and the serving sizes are perfect. A young lady named Kenedi has helped me more times that I can count, and even though my English is not great she is very patient with me while serving me and answers all my questions. The store is very clean and is always fully stocked. read more

This location is POORLY managed. The staff is outside more than where they should be. I just walked out due to fact that ONLY chicken was available and it would be a 30 minute wait for anything else. Only white rice for the rest of the day . Waited 30 minutes .. Decided to wait 30 minutes ... went back Out of steak for the rest of the day at 5:30pm after staff told me 30 minutes....I tried to settle for chicken...got to the sauces .. oh they were out of that for the rest of the day. Walked out ...The most frustrating experience I've had in so long. This location needs serious help. Never freaking again ! read more

This might legitimately be the slowest, most unorganized, lazy place I've ever been in this city. The staff is beyond careless and couldn't be bothered to improve. There will be 5 workers and only one working on food, with the other 4 joking around. This happens constantly. Whoever is in charge needs to change this up quick because it is beyond ridiculous read more

Heaven is the best employee Cava could have hired. She needs a raise asap!! Her courtesy is top of the line and her sense of urgency is uninterrupted.. read more

The brown rice I received was overcooked and crunchy to the point the bowl was inedible. Big cava fan but this was disappointing

Never been in person but ordered multiple times and usually have issues. I am often missing items. The last time I ordered my bowl was significantly smaller than a typical bowl. Not just the amount of food but the physical size of the bowl and this was obviously due to the fact that it looked different from the typical bowl in terms of design. Also on postmates there is an obvious problem with the price of the bowl. If you order a premium whole main you pay the premium price in full but if you order two half premium mains you pay the same extra amount of fees as order a full. For example the lamb meatballs are an additional 2.77 and the Harris's chicken is 1.66 so a whole main of meatballs is an extra 2.77 but a half meatballs and half chicken is an additional 4.43 for the same amount of food. That's extremely illogical. I don't plan on ever order from any location again due to the multiple issues and lack of response. read more

The worst experience I've ever had at Cava. All of the workers were incredibly rude and seemed like they wanted to be anywhere else in the world. I ordered a Cava signature pita (one with avocado in the name). The worker had a cheat sheet card to follow to make sure to add the correct ingredients, and I noticed it was the wrong one. I said all the toppings were okay, but no pickles and corn. She looked at me like I was stupid and I reminded her which pita I got. She looked at me and rolled her eyes and said "I know." She started adding cucumbers (not one of the ingredients in the pita I ordered) and I said "there's no cucumbers in this" and she looked me dead in the eyes and said "yes there are" (there aren't). Then, she told me they were out of avocado and the person directly in front of me had avocado. Also, I asked for garlic dressing and she said they're out (unlikely). I asked for the caesar instead and she DRENCHED my pita. Horrendous service, horrible experience, bad food. I would give 0 stars if I could. read more

good customer service, everyone's super sweet! the ambiance and food both to die for!