The customer service is really off putting here. Like others have mentioned, this particular Cava goes by rules that resemble Chipotle. If you ask for extra rice at this location, you won't get it. My order is so simple, I don't get all the sides and dips available so it's important at least for me to get a bit of extra carbs to offset the chicken, corn, and cabbage. Sometimes you just want to grab a quick lunch to enjoy on your break and when I have interactions like these it makes me never want to go again, so great job today guys if this is what corporate Cava told you guys to do, it's working. It's too bad because only 6 months ago the shift manager who worked at this location was awesome. read more

I like how you can pack so much variety of items into a bowl to get a nutritious meal. However i find the food way more salty than your typical Mediterranean fast food. At lunch it's a long wait so it's best to order online for pickup if you need to get food quickly. read more

Wouldn't order here before 11:30am. We ordered online for pickup time of 10:45am on a Saturday. They didn't have the order ready until 11. They didn't have the drinks available that we had ordered online until 11:15. If you're in a rush would not expect this to be a quick pickup like chipotle. Additionally, the in store customers line was super long because they had nothing ready to serve I guess. If you're not ready to serve customers then just change your hours and don't open at all or have the employees start prepping earlier. I've had quicker service at actual sit down restaurants. Despite all that the food was good! Flavorful sauces and pita crisps are addicting. I guess I'd just need to order like 30 minutes before I want the food. read more

Crisp pita, fresh feta, and a host of veggies are just some of the things that set Cava apart from any other fast casual restaurant that I know. It is such a shame that Cava does not exist in Northern California, but on account of this I always treat myself to Cava when I'm in southern California, no matter how short the trip. The line is efficient, ordering is straightforward, and the meat is always fresh. I absolutely love all the mean choices that I've tried. The only protein that I've not yet had is the falafel, as I tend to opt for the higher protein-per-serving option. I love the babaganoush - wish I could buy it as a side in itself to take home, or as a dipping side to the pita chips. That's how good it is. The red pepper hummus is also solid - the sauces are the cherry on top to an already phenomenal bowl. read more

CAVA - BYOB - Mediterranean Near Me - Irvine, California

I usually like CAVA, but not this location. They skimped on the portions and drenched my bowl with sauce. When I asked for a little more rice to even out the ratio, they said they would charge me $. They seem to not care about customer satisfaction here. I would much rather go to the Woodbury location instead. read more

Cassie, Marco, and Kell were amazing today. Super helpful and very kind! Very grateful for their service.

food super good bathrooms clean no line always give good portions lovely staff it was my favorite location

Whoever prepared my to go order fucked up. Honey harissa chicken had zero honey (that's the cooks fault). I asked for corn there was none. I asked for pita there was none. Disappointing and frustrating. read more

CAVA - You can see how the top half of bowl is literally clean. - Mediterranean Near Me - Irvine, California

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Just ordered online cor pick up and this Cava location has gotten bad to worse.. they dont put all the toppings that tou add for your bowl, additionally the rice they use is old rice as its too hard and no longer edible, it did hurt my teeth when i ate the rice. Avoid this location. Second time this happened after my previous visit. This location USED to be good.. unfortunately this is no longer the case.. read more

I love cava but this location specifically is very generous with their food portions and the service here is great the staff is really nice and the place is clean same with the bathroom. Recommend this cava over other locations I've been too! read more

Came in on a Thursday night and it was pretty busy. Long line just to order but line was moving fairly quickly. Compared to other cava locations that we have been to, portions are decent but the quality was slightly worse. Had a piece of large piece chicken that was extremely overcooked and solid, not even edible. Other than that, everything else tasted good as usual. read more

Won't be returning to this location. Ive order pick up three times from here and all three times they hardly put any food. Today's half chicken half potatoes literally had 3 pieces of potatoes and barely any greens. I never have this issue at the Tustin location or the Hb one so it's def just this one. read more

This has always been my go-to Cava but for the past 2 times I've gotten significantly lower portions. I got double chicken that looked like a single. When I asked for corn, I literally counted 9 kernels. Received less than 10 sliced cucumbers. It wasn't just one or two ingredients, everything I asked for was half scooped! I can't come to the location anymore, should've known seeing how empty it was read more

Do not come here for lunch. Constant delays all the time. I placed an order for pick up at 11:45 am and an hour later my order is still not ready. The employee working continuously pushed off my request telling me I'm in the rotation. At 12:30 the employee finally comes by and asks about my order and proceeds to print out a receipt and starts making my order. It is completely ridiculous that I waited an hour for something that could have taken me fifteen minutes had I just walked in and stood in line. Multiple coworkers of mine have had a similar experience with significant delays. Open my order when I get back to my office and my order isn't even correct and was missing the dips that I had added to my green and grains bowl. I will not be back. read more

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Great spot for a fast healthy meal. Was attended to be Jose. Definitely the go to spot when in the area. read more

CAVA - Mediterranean Near Me - Irvine, California

Stopped by for dinner and it was super busy but Mac was very patient with us! I appreciate that she asked if we wanted the pita on the side!

I was looking for a place to eat and found this place through yelp. When I entered the restaurant the staff were very friendly and knowledgeable about the menu. I ordered the chicken and rice bowl. The bowl comes with brown rice, tzatziki, hummus, feta, pickled onion, tomato, arugula, and chicken with yogurt vinaigrette. The bowl was filling and very flavorful. The ambiance is customer service friendly and a nice space to eat. read more

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Very healthy and good. I come here when i need to eat my greens. Would recommend it. I usually just get the chicken and salad

Fresh food, great customer service from Citlali! Got a grains bowl with steak and pita

I should've known when i saw how empty it was. There was no line and somehow they had more people working the kitchen than on the actual bar. The worker was nice but they gave the smallest portions ever. I mean it doesn't even fill up the sides a bit. The steak doesn't look all that great compared to another cava I've been to. Their set up is also weird, they don't have a specific area for the lettuce/greens. HUGE BAR AREA and somehow no room for my beloved kale. They gotta do better portions for the price they're charging. No wonder it's so dead read more

CAVA - Mediterranean Near Me - Irvine, California

Amazing service!!! Staff always giving amazing recs and just super friendly overall!! 10/10 read more

CAVA - Mediterranean Near Me - Irvine, California

Used to be good.. now it's gone downhill- servers act like they're rationing their food. like chipotle.

I have been looking for my go-to place for lunch when I go to work. It used to be chipotle but the customer service, quality and consistency has been going down hill for Chipotle. Fast forward to today, my barber recommended me Cava so I gave it a try. They were so friendly to me, I spoke to Danny and Luis who were very patient with meeting my needs and made my first experience an amazing one. The food meets my macro needs and is at a good value as well. But to be honest, if a place has wonderful hospitality, then it keeps me coming back! Thank you so much, you found a new loyal customer! read more

CAVA - Mediterranean Near Me - Irvine, California

Came to cava with a party of 5. Somehow my friends got their orders swapped even though they ordered almost 5 minutes apart from each other. Also they cut off the drink fountain at 9:15 even though the establishment closes at 10. Sounds weird to me. Bad experience read more

went again to cava and they were super generous with their portions! jose was our cashier and really friendly!! their service has also gotten much better. there are two girls who stood out to me today! one was really peppy and had a great attitude working. the other girl served me with a smile on her face :) i really appreciate both of them! read more

CAVA - Mediterranean Near Me - Irvine, California

Always love this place! Feels clean to eat and the atmosphere is also fresh. I can never complain about the food. The service is always sweet! read more

Always a good meal at Cava. Usually get it to go and the staff are pretty prompt at getting the meal ready at the designated time.

outstanding service! was greeted immediately when I walked through the door- Very clean and very generous- apps' points pile up and it's great when you get a freebie, and sometimes they just give you a freebie for no particular reason! read more

Vin answered all my questions and recommended the steak with the shuk sauce, which is the green one! Service was quick and this is a great spot for healthy but tasty food. Ambiance is casual, a nice place to chill alone or with friends. read more

CAVA - Build your own bowl - Mediterranean Near Me - Irvine, California

I haven't written a poor review in such a long time!! Received a door dash order and this location decided to pack BURNT falafels. They're hard as rocks, completely inedible, and visibly burnt. Everything else was good otherwise but that seriously is NOT safe to sell. Why in the world would someone see that and still pack it???? I hope they're more cautious of what they choose to sell to their customers. This is not it read more

CAVA - Mediterranean Near Me - Irvine, California

Jose was very kind and provided excellent customer service. This is my favorite location! read more

CAVA - Mediterranean Near Me - Irvine, California

Jose helped with our order! I love coming to Cava for the food! It's delicious and healthy! read more

CAVA - Mediterranean Near Me - Irvine, California

Heathly and love this place. Great workers! Shout out to Adam, Adan, and kass! Keep up the good work!

The portions here are ass. Idk if they rationing out here. Don't come here unless you want little to no meat.

This is my new favorite spot for something quick and healthy. They always give plenty of protein. Never disappointed with my order. read more

CAVA - Chicken bowl with rice - Mediterranean Near Me - Irvine, California

Location was clean, nice place. Never been here so I wanted to try it. Employees were friendly. They were a little busy so they sorta rushed me along the line but I understand places get busy and frazzled. Food was pretty good though I'll say that. Overall I'll probably be back since it's close to home too! read more

Are you in the mood for THE WORST Cava ever? Then come here and waste your money. Upon entering the store you encounter a line that moves really really slow. Slowest line I've ever been in to get food. Portion size is absolutely the worst. They are so skimpy with their portion sizing you might as well start recording and make them an example. They've also ran out a lot of things like corn, broccoli, etc. The food quality here is very below average. The rice is cold, the steak is so greasy, dry, and cold. The oil was still bubbling like it was being heated but the steak is not warm. The staff here are quite unhappy and love to throw your bowl to the next area. I watched them build mobile orders and all I can say is "wow". Someone ordered the lentils and I saw the person scoop up like a tea spoon amount. I also watched an employee roll their eyes so and sigh of frustration while making a mobile order. On top of that, drinks are out of order too? Wow. They can't manage stock or manage their appliances. Overall, this place is a joke. The interior is nice but everything else is a joke. read more

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I usually don't take time writing reviews, but today's experience was just terrible. I don't expect my bowl to be overflowing but it should not be half of the usual portion. The photos were taken before I ate. When I showed my bowl to a worker(who happened to be a manager) he just said that's their usual portion. When I said I've been getting food from there for years, he just repeated that it's the usual portion. That was DEFINITELY not true. At first I thought some toppings were missing so then he brought out a small portion of the eggplant. Then inside my bowl I found a tiny glop(literally a teaspoonful) of the eggplant so I returned it to him. Then I used a fork to show how little "salad" was actually in my bowl and he just grabbed extra salad and said, "that's good, right?" Well, no. There is a big problem with our interaction. If he's the manager that means people working there are not instructed to serve food with consistent portions, as can be evidenced by other reviewers who said they experienced inconsistent portions and quality. Second, not taking responsibly for their inconsistent portions is another big issue. He lacks customer service skills and should have acknowledged that it was less than usual from the beginning. And while he was getting the extra salad, other workers were laughing on the side. I'm not some customer who wants extra portions for free. I want the portion that I paid for to be made right. I do not enjoy bringing their attention to something they did not do right just as much as they probably didn't want to hear it. This is the closest location to me and I so wish that they would get it together so I can continue to go there. read more

CAVA - Before I ate. There is a regular hummus on the side that was not part of my order. - Mediterranean Near Me - Irvine, California

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Quality and portions has significantly decreased. Person serving was rude and looked like she didn't want to be there.

Came at rush hour and they were awesome! We need more cavas in the area to help the Love for this place!