I love Cava but recently I've ordered on weekdays and service has been slow. I mobile order for a pickup but have to wait an additional 10-15 minutes to pick up my order. This has happened consistently for the past month. Food is good though read more

Actually the food is decent. The servers are unfriendly and the entire restaurant is FLITHY. Bathrooms, floors, drink area, serving stations/line. Food everywhere. If my daughter didn't love Cava I would never go. read more

First of all, delicious! It's so wonderful to have a place near MOG that is safe for me to eat at (celiacs disease and no dairy or egg) but, the first time I visited it wasn't explained to me how much of selection I could have, bc upon my second visit, I was told I could mix two bases, have half sweet potato and veges and pick 3 dips. My bowl was so much bigger and definitely worth the $10 and change. I'll be returning again and again. It does worry me that their health score states they were not properly washing their veges...so important to reduce chances of parasite consumption, and obviously to wash off dirt etc. Hopefully that's been corrected. read more

It's just delicious. The pita is really tasty (though salty...I like salty). It's super easy to order on the app and pick it up through the drive through. One of my new go-to spots for lunch. read more

Good fresh food. Good place to go in need of a quick bowl. 10/10 had my food ready for pick up on time.

Food was great, but the staff can be a bit unpleasant. They show their clear distaste of you walking in regardless of how polite and friendly you are to them which then leads to an overall bad atmosphere. read more

Love this place, food is the best and healthier option around here, the only bad thing is the waiting time , lines are long

Kinda crusty, not going to lie. Very messy and bad customer service. The one in Cumming is much better. Where is the manager?

Returned 4 days later to find A/C is working. Employees with better moods. Ingredients/eating utensils stocked. However, The black lentils are still crunchy. ? Better experience all around. read more

I love CAVA but the Buford location isn't the best. They're always out of everything even when it is super early & the customer service is not great. Recently some of the food has been undercooked as well (lentils) read more

Had lunch from here the first time . The Greek salad bowl was great ,it had wonderful flavor and plenty of ingredients. The amount of food for the price was great ,especially with food cost going up so high. Thanks Cava for a healthy affordable meal option in Buford ,Ga. read more

I absolutely love the food, and even more I love the staff. I literally feel better going out than I did coming in. My only bone to pick is that they are not allowed tips. This is unacceptable, most of the customers that come in are picky, Cava is considered healthy from a lot of aspects so the clientele is different, the staff puts up with a lot and they never have an attitude about it. This is by far my favorite place to eat and it just makes me sad that I can't tip my servers for always going above an beyond, please change this policy. These employees are amazing and deserve the appreciation from the customers they serve. read more

Food is great. They need to make some better hiring choices. It's the longest wait every single time. Even calling in an order ahead it's still 20 minutes behind on average. Please get some employees with a sense of urgency. read more

Placed an online order for two bowls for the first time last week. They were out of some items online but let you substitute . When i arrived home from picking it up and opened it , one order had chicken missing (harissa avocado bowl ) and many other toppings including the ones i replaced the original missing toppings with . The other order had missing toppings as well and the bowls were not very full . The pitas that come with were missing and no utensils even though they were requested . When i gave them a call to let them know the guy who answered said well we are out of many toppings (i knew that, that's why i had gotten the replacement toppings they offered) and told me to drive back to get the chicken. I live about 30 mins away so i obviously was not going to do that . He didn't apologize or offer a refund . It was about 5pm when i placed my order , several hours before closing . I don't recommend this place and the other reviews are accurate ! read more

Cava is my new favorite, Shaay and the crew always do a great job. Thanks for the extra effort!

I love Cava, but this location is a hot mess! They are always short staffed and the line always super long and very slow moving. The restaurant is always dirty and in complete disarray, in both the seating and food prep areas. The food prep area always has food debris all over the place, making me hesitant to even order as I am a strict vegan. No matter what time of day I go, this location is always out of several ingredients. The last time I was there they were out of 8 ingredients -- including pitas! -- early in afternoon! They were also out of bowls! I recently placed an order on their app and arrived 15 after it was supposed to be ready. When I arrived there was a long line of people waiting for their app orders. I finally got mine 30 minutes after it was supposed to be ready. When I got home I saw that my bowl was half full and missing several ingredients. It just consisted of rice, lentils, and tomatoes because they had run out of everything else. Even worse, the lentils were crunchy! I don't understand why they filled my order when most of what I wanted was unavailable. They should have just canceled and refunded me immediately. Thankfully, I did end up getting a refund when I contacted customer support. Needless to say, I won't be visiting this location again. read more

This is by far my favorite Cava I have been to, the service is amazing, food is always fresh and DELICIOUS. The Mall of Georgia Cava always has the best cucumber and mint drink ever! The overall atmosphere is what keeps me coming back ! read more

Food and service was good. Didn't have any issue. The workers were very helpful when trying to choose. The manager on duty was friendly and helpful. read more

The flavor at Cava is spot on. We as an office have ordered from Cava about 4 times now as we are located across the street from them and it's super convenient. There is a consistency every time we order in that multiple toppings and items are missing every time. In the build a bowls that we have ordered, you can guarantee that at least half of the toppings, one or more of the dips and the pita bread will not be in the order. We get it delivered or place an order to pick up and not once has the order been correct or even half of it correct. It gets even more irritating when you choose to add avocado to your bowl and pay the additional fee of $2.09 to only find there is no avocado in said bowl. It's not a case that they were out of avocado(if that was, I would hope they wouldn't charge for it) since one of the other bowls ordered had it, but not all as the order specified. From what I have read from other reviews, this shouldn't be surprising and the staff seemingly won't care or do anything to make corrections. I would say overall the food is good, but you just won't get what you actually order, and sometimes even pay extra for. We will not continue to order from Cava and will take our weekly lunch business elsewhere so we can actually get what we are wanting. Super disappointing as the flavor is good but they just can't seem to get it together. read more

I love the location of Cava I normally go to in my hometown, but the service at this location was maybe some of the worst I've had at any restaurant. My sister and I had placed an online order expecting it to be ready by the time we get there, and it wasn't, which would have been fine. But then, a worker came up and asked what the name on the order was, then proceeded to ignore us for 20 minutes until we had to get agitated and stand right by the register to get anyone to help us. Another person in the restaurant had asked for sweet tea nearly 15 minutes prior, and the staff didn't do anything about it until she came back up and asked for a refund, and then they finally took initiative to fill up the tea. I came to this restaurant to get quick food rather than sitting down, and when the workers are not taking any sort of responsibility for people in the restaurant, 45 minutes of our time that could have been spent at a place with actual service were wasted. I understand food workers dealing with a busy rush, but the restaurant was nearly empty, and there was no one being rude or hasty. In fact, the customers were some of the most patient I've seen given the situation. read more

I don't think I've ever walked out of a restaurant mid-order, but Cava changed that today, or more specifically the most incompetent employee ever who took my order changed that. I walked in at 8PM on a Friday and there were 3 employees taking orders, 2 were occupied with 2 other customers. I had only been to Cava one other time and the two employees who were occupied were the two that took my order last time and they did a good job, so it was extremely unfortunate that they were occupied. So, the only remaining employee took me and my friends order. I ordered the spicy chicken avocado, which, im 99% sure only comes in a pita, and he asked if i wanted it in a bowl, secondly he asked if i wanted half a pita?? What??? You dont do HALF a pita here, no where on the entire menu does it say you can get half a pita. I say a whole pita and he slowly proceeds to grill the pita bread. He lifted up the pita press to check on it, then decided it needed longer, which it didnt, one of the employees saw him lift it up and press it back down and they said it was grilled enough. So be opens the press back up BUT THEN LEAVES THE PITA ON THE GRILL so its still cooking on the bottom, and he leaves it on while taking my friends order. My friend orders the greek chicken pita. A couple seconds pass and this dude says "you wanted the greek chicken salad?" Oh, did i forget to mention that this dude had an airpod in the entire time, and he was listening to music? Yah, so he proceeds to mishear everything that is being said to him the whole time, he then forgets who had what and asks my friend of he had the spicy chicken avocado. We correct him and he finally starts making my pita. My pita start off with hummus and feta spread. He puts a scoop of the feta on, then a scoop of the hummus on, doesn't spread either of them. You're supposed to spread both, each separately, but he just straight up scooped them both and was like "this is fine". This is when i said, im done, i dont want to eat here, and me and my friend left. You may think maybe im being to harsh here, but this was my second time eating at cava EVER, and its like i knew more than the dude taking my order! Maybe i should give him the benefit of the doubt, maybe he was hired at 8PM on a Friday and i was his first order ever. Give me a break. The dude thats only eaten at Cava once should NOT know more than the dude whos being paid to make the food. read more