I cannot believe what an amazing job Eric did on my car! We had never had our 10 year old car…read morecleaned properly inside and, with grandchildren and 2 dogs the car was disgustingly filthy. Not only does it now look great, it smells absolutely incredible! Our son is getting married and we're driving him to the ceremony and I no longer feel the need to cover the entire interior with sheets. We can all ride in our wedding finery without a care! The price was more than reasonable and Eric didn't immediately raise it when he saw the horrible state of our car. If you want a sparkling clean car at a really good price you need to go to Lansing Detail and Hand Care Wash! Thank you, Eric!

This was my first time using this detail business for one of my company vehicles, and they did an…read moreoutstanding job. Eric assured me that they could exceed my expectations, and they absolutely did. Lansing Detail went above and beyond compared to my previous vehicle detailer, even managing to remove ink stains from my headliner. I would not hesitate to use this business again.

Brought my car in for a handle change, I ordered the parts weeks ago and went in today to get the…read morelabor done. They tell me they ordered the wrong parts and I have to come back. I bring my wrong parts to the lady at the "parts" shop. And this lady speaks to me in an extremely unprofessional and unpleasant manner as if it was my fault the ordered the wrong part. Seriously needs an attitude adjustment. Body shop members are more understanding but the workers here really seem suicidal. Seriously if you hate your job then just quit lmao. Don't talk in that manner to your customers when you ordered the wrong parts.

Stay as far away from this location as possible. I bought a 2021 Chevy Equinox here, and the very…read morenext day, the front wheels started wobbling. Within 48 hours, the check engine light was on. I took it to a certified Chevy dealership where they found numerous issues. Most were covered by warranty, except for the catalytic converter. Chevy quoted me $1,600 for the repair. When I brought this back to Kia of Lansing to see if they'd help a new customer, their service manager, Orville Nixon, quoted me $3,200 for the same job. Even with their "generous" $600 discount, they were still $1,000 higher than the Chevy dealer. To top it off, they charged me a $180 diagnostic fee just to confirm what I had already told them. This place is a scam. They sell lemons and then try to overcharge you on the repairs. Do yourself a favor and shop elsewhere.

My tire blew out on the way home from work. I called and was told it was going to be an hour to an…read morehour and a half, and it was going to be x amount. I told them yes, and set it up. Dispatch called me back and apologized because she messed up and it was going to be a little more due to the distance. Driver showed up less than an hour later, got my car lifted and to the tire shop in no time. He then offered to wait until I got a ride When I stated I'd just walk, he said he wouldn't let me do that because it was negative outside with windchill. He said he'd just give me a ride down the road to my building, and risk getting in trouble. Every aspect of this company was very friendly and professional. I hope I don't ever have to use a company again. But if I do, I'm definitely going here

Needed to replace body parts on my '05 Prius. Ordered and paid for the parts on their website;…read moreimmediate follow up phone response to confirm. No problems picking them up. The parts where ready to go, my Shroyer Rep went over the condition of the parts, and helped me load two panels into my Prius and assisted me with putting on the front door. Thank you so much.

The honorary first review, something that could easily make or break a new business. Thankfully for…read morethose at Aldrich Auto Collection they deserve nothing less than their well earned 5 stars. I had the privilege of being their first car sale and complete auto detailing, which went seamlessly! Paul's patience was greatly appreciated throughout the entire process. Looking for a new car is something that for many, including myself, is a very daunting task. The fear of buying a car that you don't truly love, or even worse creates more problems in an already problematic life. Paul put my worries to ease by constantly keeping me informed, transparent, and here's a shocker for the used car industry he was honest! Thank you Paul and everyone else at Aldrich Auto Collection for making this such a smooth sailing experience.

I had my car detailed for the first time ever in the 9 years I've owned it, so these guys had their…read morework cut out for them. With two small children constantly in and out of the car, the amount of sand I needed cleaned out and all the crumbs from their snacking was insane. I had to go out of town so I left my car with them for the day. (They will travel to your home or place of business as well!) When I picked it up it looked AMAZING! Even better than the day I purchased it!! Not a speck of dirt to be seen and the interior smelled fresh and was spotless. They did a wonderful job and will definitely have my business again in the future!!

Salesman Experience- Michael was very accessible and…read moreprovided me with a great buying experience by addressing all my concerns. He displayed an excellent sense of professionalism by continuing to keep me updated and informed throughout the entire buying experience. He is a very humble person that easily develops a trust relationship with his customers. Dealership Experience- Michael and Simone were on par when it came to any questions and concerns that I presented to them during the purchase of my vehicle. The dealership is family owned and operated by the Badawi family. This brings a sense of dedication to the sales experience because it is a direct reflection on them.

I purchased a Jeep Wagoneer from another MotorCarsOnline location on December 8, but management at…read morethis Lansing location became involved when I attempted to resolve the issues that began shortly after the purchase. Unfortunately, the situation has now been ongoing for nearly three months without being fully resolved. Shortly after leaving the dealership and beginning the drive home, the vehicle started displaying electrical warning lights and sensor alerts. The vehicle was also leaking oil due to a loose oil filter that had not been properly tightened. When I contacted the dealership about the warning lights, I was told in writing that they "knew what the issue was" and that they had already spoken with their service department about it. Despite that, the vehicle still required diagnostic work at a Jeep dealership to address the problem. There were also issues regarding the spare key. I was told in writing that the key would go out in that day's mail, but that never actually happened. After several weeks of follow-up it became clear the key had not been mailed. While trying to resolve the missing key issue through this location, a staff member even asked whether I would be willing to sign an NDA before they sent payment for the replacement key, which was surprising given the situation. Another major issue has been the warranty paperwork. The warranty was supposed to reflect commercial use with unlimited mileage and a $100 deductible, since the vehicle was purchased in my company's name and is used for work. However, the warranty was processed incorrectly and has required additional time and effort to correct. I have made multiple attempts to resolve these issues directly with management, including speaking with the general manager, Mark, who informed me that the matter had been placed on Simone to handle. Despite that, I still have not received direct communication from Simone to finalize the remaining warranty correction. At this point, I am simply asking for the vehicle and warranty to reflect the terms originally agreed upon at purchase and for the remaining issues to be resolved. I hope the dealership will reach out so this situation can be resolved before I need to escalate the matter further.

I found this shop on Click and Clack--the Car Talk guys. The reviews said they were honest and I…read moreagree. I have brought my cars here for routine maintenance and for some bigger jobs and they always tell you what you NEED, what they recommend AND what you don't necessarily need to do NOW. There have been times when it would have been advantageous for them to tell me something and chose to give me an honest answer. For instance, my husband was considering trading his car for one they were selling there and they clearly wanted it, but they told him that if it were up to them, they would keep the car. As a woman, I never felt taken advantage of or like I was entering a "boys club" like some places like this make you feel. I always felt as if I got sound advice.

From the owner: All Import Auto Car is Lansing's Premier Auto Repair Facility servicing the foreign car needs of…read morethe Mid-Michigan Community. Formerly the Beetle Shop, We've been successfully caring for all makes & models of foreign Automobiles since 1968. Major & minor repairs, complete computer & electrical system diagnosis, as well as providing a wide selection of good, quality used import car parts are all services provided by our facility. Call us today for any of your foreign car needs, both before & after purchasing your car. We offer an extremely comprehensive 150 Point Pre-Purchase Inspection to give you confidence before buying a new car.

Transparent service, really cared about taking care of my vehicle. Jeremy the service manager went…read moreout of his way to make sure I knew all my options for service.

DO NOT - DO NOT go here... We were visiting Lansing and we had a car issue. When we took the…read morevehicle to this dealer, they first told us it would be fixed in 2 days. As we kept waiting for the car, we were eventually told that they would not have it fixed for 2 WEEKS!! They told us it would need a new PCM unit. Well, we eventually took the vehicle back to our home state over 12 hours away - towed it ourselves - and when we took it to our own mechanic, he tested, changed the catalic converter, and we drove away. This dealer and their shop tried to tell us we needed a $3000 repair that was only a $600 fix. RIP OFF!!! Stay away from the poor service and overpricing and terrible communication that this dealer offers.

I could not be happier. Great communication, and they were so fast and professional. I had an old…read morecar in my driveway that I didn't think I'd be able to get rid of. It was a pleasant surprise to find out that not only did they come pick it up, but they also gave me some cash for a car that could no longer run. I am so impressed!

From the owner: Cars 4 Cash is owned and operated by GLR Advanced Recycling, Michigan's premier scrap metal and…read morerecycling solutions company. We provide free pickup and towing upon request for your junk or unwanted car. Our promise to you: Pickup within 1 hour. There is no catch. There are no gimmicks. GLR is the largest car-buying company in America that delivers your cash in 60 minutes or less. Call 1-800-Cars4Cash. Get that junk car out of your driveway and put money in your pocket.

the best parts suppliers in the business, fast and friendly. always have everything that I need in…read morestock. thank you