I have such a horrible experience every single time I go to this JCP. EVERY TIME. I only go to the…read moreone in Moore unless I am forced to go to this one like I was today. A kind CSR was very patient with me and called Norman to track down some pants that were in-store only. He explained the style number and tag description which is all that he could do. Jcp Norman was surprisingly quick to find and pull the pants. I thought man that is too good to be true since they were on clearance. Turns out, I was right. I get to jcp in Norman and went to three different customer service desks before anyone would help me get my stuff. The last one I ended up at was in women's and it went downhill even further from there. Firstly, my stuff was on hold behind portrait studio which was fine except it took 5-7 min every time the CSR had to walk back and forth to inquire about my hold. They couldn't have just called back there? It was under the wrong name the first time so it took a few tries and about 10 min for her to finally retrieve my items. Once my items were brought and she started ringing them up I noticed the price was 3 times as much as the ones I asked to be put on hold. Then I had to get my husband to send a pic of the tag because they weren't doing much to figure out if they were wrong. So turns out, JCP Norman pulled the wrong pants. Not a huge deal but when I asked if they could look up inventory of the right ones, the CSR only looked up the one I already had which I mentioned a few times that I already had those. When I asked if they could look up different colors, she told me I could go search through the clearance section!!!! That is literally what I called to have them do that they initially failed at and wouldn't make it right! Once I said no thank you I'm not doing that again, I went to check out with a coupon that JCP Moore manager said Norman would honor since I couldn't find my items in Moore store. Well, this required and manager. Sure no big deal. But I stood at the desk for another 10min about and I had enough at that point. So a lot went wrong but the most frustrating part was that no one was willing to fix it in a timely manner. I spent about 45min at the service desk ALONE. This location needs to get their stuff together. It was a horrible experience. Wish I could give them zero stars.

Love this location-well maintained, lots a great clothes. I love their petite selection. The prices…read moreare fabulous.

Definitely recommend COMFORT'S BEAUTY SUPPLY, the best Hair products in NORMAN. Cant forget very…read morereasonable prices.

This is a great vintage store, focusing on mid-century furniture and decor. Reasonably priced and…read morehelpful staff!

This store is one of my favorites! It's always my go to! The girls that work there understand my…read moreneeds my wishes, my size and what looks good on me. They are always so helpful and know me by name. if they don't have something they offer to order it for me and I get it almost right away. I'm so glad this location is so close to my home. It's a good thing, but it is an expensive habit lol!

Today was a cold piddle day. Went to pick up another solar…read morelight. Decided to get a new Outdoor Umbrella and a few cushions. They have a very large selection BOGO 1/2 price. This is the place to go for anything spring outdoor. They also have a Hugh selection of rugs and mats. Holidays are always stocked to the brim. Frames, housewares, bedding. They do have a few items on the way to check out for kids. Picked up a couple of Bubble blowers to add in a Easter Basket.

Wife came in looking for a table. There prices are close to Mathis brothers but for off brand…read moremerchandise. Store was very clean and well stocked.

I preferred the Walmart Neighborhood Grocery store before recent remodel. Multiple self service and…read moreusually more than half are closed. I don't always want to be the one checking me out. Seems like WalMart is getting free labor.

The pharmacy is awesome especially that Caleb guy. Super easy to get in and out with what I need.read more

Went to Hobby lobby to get 2 things the selection was great and the sales were awesome…read more Employees are nice. Bathrooms are clean. And came out with 10 items. Would absolutely recommend.

Great store and products, but avoid Teresa at checkout. She's rude and doesn't do her job as she…read moreshould.

Would like my rating to be minus 5 stars for this manager…read more When the manager turns to you and says "What do you need," your experience is tainted. I had money to spend but had never been in the store and had a single question. She was so rude that I walked away with plenty of money on the table. Horrible experience. This company has what appears to be reasonably priced attire for professionals, as well as great casual clothing. The manager at the Sooner Mall location was crass and rude. She did not show any interest in a customer who can afford what she wants but had a single question to ask. Torrid, you will probably get my money now that I am acquainted with your clothing, but I will go out of my way to never get this manager a bonus or sales even though her store is the closest to me.

This Torrid has the most excellent, knowledgable, patient staff out of all the Torrid's I've been…read moreto. (Which is a lot, okay? They've got cute clothes. Don't judge.) Every time I've been here I've always been extremely happy with the service I've received. The girls have a watchful eye to know when to start you a dressing room, when to take the clothes off of your arm and put them in your dressing room, how to lay out the clothes you've picked in a super cute way that makes you feel like Kate Middleton trying on clothes (just a curvier version), they're always ready and willing to find another size, and they don't mind getting clothes off of the very top racks that you can't reach. I went in on Sunday and took just about half the store into my dressing room. I felt absolutely AWFUL about it, and fully intended on helping (even if I had to be sneaky about it) put the clothes I had tried on that didn't work away. But they were so chill about it, and the girl who was working in the dressing room actually seemed...happy....that I brought so many clothes back because "it gave her something to do." (She was actually legitimately cheerful about this.) That made me feel better. As always, I'm Oblivious-Ash, sorting through my clothes to pick which clothes to actually buy, and didn't realize the store had closed. (As if the music turning off wasn't enough of a clue for me? Guess not.) One of the girls came back and (in a super nice voice) said, "Ashley? How's it going for you? Do you need anything?" I told her I was good and what I was doing, and she was just like, "Okay, that's fine! Let me know if I can get you anything. And just to let you know, we closed about 20 minutes ago." Insert Oblivious-Ash massive freakout, followed by a thousand "Oh my god I'm so sorry!"'s, and frantically running out the dressing room with all my clothes, then running and grabbing a couple more items from the shelves before arriving back at the cash register. They were SO nice about it. I mean, come on. I had just taken half the store into a dressing room with me, which they were going to have to put away, and I was eating into their closing hours because, well, Oblivious-Ash. I'm a stereotypical nightmare customer. The girls there really are amazing and always have good fashion advice when asked, and the store carries a wide selection of clothes and dresses.