It is very rare that I write a negative review but I needed to say that this facility is absolutely not child friendly.
I took my children here on two different occasions before deciding that this place was not meant for me. Here is why:
The staff , although I am sure is very well trained, is not certified in how to actually talk to children. My daughter was horrified to go to the dentist and I received absolutely no help from any of the nurses to calm her or make her feel more comfortable. They used techniques like bribing for a gold coin and doing what is good for the teeth.
When she absolutely would not sit for the hygienist, I asked for the Doctor to come in. Surely, she would be better at working with children. Wrong. In fact, there were a lot of blank stares at me and making me feel bad that my kid hates the dentist.
My son, on the other hand, was very easy to work with, but they wouldn't give him the packet of toothbrush and paste (because he was too young). Huh? He cried all the way home.
I found a dentist (who doesn't specialize in children) but you could have fooled me. They didn't have to bribe or trick - they just got on their level and explained everything to them. Kids are little people that deserve explanation. The people at Childrens Dentist are amateurs at customer service. read more