I am obsessed with Alamo Heights Pediatric Dentistry!…read more My baby boy got his first two teeth a month ago, and it was recommended by his doctor to take him for his first dentist appointment. After some research and getting feedback from a friend that is a pediatric dentist in Houston, she highly recommended Alamo Heights Pediatric. After calling, I was able to make an appointment for the next day and the staff I spoke to over the phone was so nice and kind. I am not exaggerating when I say they were SUPER nice. Anyhow, when we got there they had our room ready and they got a polaroid photo for us to keep and remember his first visit to the dentist. We got assigned to Dr. Mikulec and she was amazing. The checkup only took a couple minutes, but I appreciate her taking extra time to make us feel comfortable and answer all of our questions. At the end of the appointment they had a little welcome gift waiting for us, which was a really nice touch.

Came in for my daughters 1st appointment at 15 months old and couldn't have been happier! Btw…read morethey're out of network and glad I came here instead of within network providers. My daughter was happy and the dentist was great and very caring and informative. Location is great, clean and pretty cool for a kids place.

After reading mixed reviews regarding The Dentist for Kids dental practice, I'm here to report that…read moreour experiences have been nothing short of amazing! The reviews that caused me hesitation were pertaining to concerns of recommendations for unecesarry work. In the year and a half that my daughter didn't see the dentist we had more cavities creep up than I thought was possible, so initially I was skeptical of the proposed treatment plan. I ended up getting two treatment plan opinions. Both very similar in their recommendations. I'm writing this after our 3rd visit. Dr. Gurr is phenomenal! Each and every time we've received the same wonderful level of service. The entire office is incredibly efficient. As a very busy mom and professional who thrives on top notch customer service and process efficiency, their practice met all my expectations. We've never waited longer than 10 minutes. I always get a sense that everyone in the office is communicating up and down stream. They're so hospitable too! Speaking of, everyone in the front office is always friendly and kind. They all seem very busy, but they've never failed to offer water or coffee. Small gestures that make the customer experience a little more special. Our patient experience from beginning to end has been a 10/10! If you're looking for a new pediatric dentist, I highly recommend Dr. Gurr and his staff.

A lot of times you'll hear the expression 'so and so was a life saver...' but not to get too…read moredramatic I think I can actually say this without much exaggeration for the Dr's and staff here. After months of desperately struggling to get our daughters weight up and dealing with her issues eating, it was suggested by her normal dentist that she may have whats called a 'tongue tie' and need a laser surgery to remove it. Our daughter is 13 months and I wasn't particularly pleased with the idea of her being sedated for any period of time, no matter how much we needed the surgery to get her eating up to a healthy point. Dr. Jensen and the DFK offices are one of the only places we found in San Antonio that can perform this surgery on a kid. After a brief consultation Dr. Jensen talked us through our options. He himself was very candid about what was entailed in doing surgery on such a young kid and offered us the option of perhaps coming back in a few months when anesthesia may be an option. The issue for us is that her eating was so bad pushing it off a few months was not an option. Dr Jensen and his team assured us that were confident in success of the operation and the entire process took less then a few minutes. Our daughter received light local anesthesia, was swaddled in a blanket and within a few minutes the nurse was out to tell us she was okay. A few tears were shed and we were on our way home, which is where work for us parents began. We had to do exercises on her tongue and gum for three weeks... which if ever met a 13 month old... she didn't love. But a month or so later I can report back we have a brand new kid. She not only eats, she eats with joy and gusto and has a full healthy appetite. I would say this to parents who are struggling with a child who wont eat to please visit a dentist and ask if your child may have this. THIS WAS MISSED BY NUMEROUS PEDIATRICIANS and if it had been diagnoses earlier we would have saved a lot of difficulty and heart ache trying to get her to a healthy weight.

Best of the best! So amazing with the boys and made them feel very comfortable and always…read morecommunicated about every step throughout the visit, and talked to the boys in a way that they could understand. Very kind, respectful, and dedicated.

THERE computers dont work, they take forever like i dont wanna be at the dentist all day. the…read morepeople are nice

When searching for a pediatric dentist, it can be difficult to find someone you truly trust with…read moreyour little one. I can confidently say that I trust Dr. G. My 12-month-old was understandably a bit fussy, but Dr. G's calm demeanor, patience, and professionalism made the entire experience as smooth as it could possibly be. He took the time to ensure we were comfortable and clearly cared about doing what was best for our child. From the moment you walk in, the staff greets you with big smiles, and everyone is polite, welcoming, and kind. That makes a huge difference when you're bringing in a young child. We feel very fortunate to have a solid pediatric dentist so close to home and highly recommend this office to other families.

Buen servicio limpio y el ambiente muy agradable. Maritza…read morees muy paciente y buena Ayuda a mis niñas a que estén relajadas y cómodas toda la cita

Fantastic visit! The safari-themed environment is so kid-friendly and completely takes the anxiety…read moreout of a dental appointment. The doctors and staff are professional, kind, and excellent at what they do. My child actually had a great time!

I was excited when THE MAC recommended them because they work with the special needs population. We…read morehad an appt it went so well. I had to get clearance from our doctor because my daughter needs to be seen in an OR setting. They should be used to that, right? SINCE THEY WORK WITH SPECIAL NEEDS. Perfect. They set a date for surgery. The day before surgery I had not heard anything. "Oh nobody called you? It was cancelled" When where they going to call me? They tell me they're going to to call me back they don't.I call I'm pissed no one answers. The next day I call nothing until like noon. Ohh something happened with the anesthesia, they have no one. I thought about leaving a review THEN but I said no just let it go. They wasted my time. I have the next dentist try to get the X-rays from them that they charged insurance for, nope they send 3 shitty ones and now she needs X-rays again. They asked for her records they only send the medical clearance which btw she is cleared and they said she wasn't. Anyways only go there if your child has A LITTLE BIT of SPECIAL NEEDS. They knew how mad I was. To add insult to injury they call me to remind me I have an appt coming up. FOR WHAT SO YOU CAN JUST PUT YOUR fingers IN HER MOUTH AND THEN WHAT???!!!! charge insurance to do nothing.

Everything about this practice is fantastic! I highly recommend for several reasons:…read more Communication: The communication from the front office is excellent (Laurie). There is ease in scheduling and helpful text reminders. Cleanliness: The level of cleanliness throughout the practice leaves me with great confidence that the entire staff is working diligently to safeguard the health and well-being of all children. Punctuality: When we arrive, we are seen right away. We have not had to wait as they are always punctual and manage appointment schedules well. Experience: We love Dr Gerling and her staff! Their experience and how they interact with my 3 year old and me brings me such comfort and truly brightens my day. All are welcoming, enthusiastic, patient, and make the dentist experience fun!

Dr shawna does a great job. My two year old can be hard to work with and dr Shawna and her staff do…read morea great job (trying) to calm her down. They're very gentle and get the job done quickly! Which is great!! Thanks everyone!

Went for our yearly today. One kiddo has sensory issues and every single staff member was…read morefantastic. It really made me emotional the level of care, patience, and explanation they all gave my kiddo when they could see she was hesitant. Dr. Torres and her staff are wonderful and you can tell they truly care and love what they do. I appreciate the front staff for being so welcoming and working with kids school schedules when making their next appointment. With my other kiddo they remembered his injury from last time, Dr. Torres took time to reassess and ensure everything was looking great. I'm so glad we found this office. Thank you again!

We've been coming here for 10 years and love Dr. Torres. Unfortunately, the front staff have been…read morelackluster and the most recent visit has pushed us to find another orthopedic dentist. I was called and told by the receptionist that my kids were due for their checkup. I should have checked my calendar cause it didn't seem like it had been 6 months already, so I asked if it had, and she said yes, they were on the list. I asked her to see if there was availability for both of my kids at the same time. She gave me a date of 2 days later, first thing in the morning. We arrived with 4 other families, all there for the same time slot when there's only 2 doctors. I waited 20 minutes and noticed the 2 front office people looking at some information and going back and forth, then they called me up. I was told they made a mistake and it was too early for my kids' checkups. They weren't due for another month. We have to drive about 25 minutes to get to Kids World Pediatric Dentistry. It was a weekday morning; I'm missing meetings, my kids were missing testing, all to take a long drive and be told they weren't going to be seen because they didn't do their do diligence and check insurance information prior to appointments. She gave me a very ungenuine apology. Needless to say, I was very frustrated. I calmly but sternly let her know we wouldn't be retuning. Dr. Torres and the office manager should review their front of the office processes and training. Also, take into consideration other people's schedules. Maybe not set up 5 appointments all at the same time slot, just to keep 3 of those waiting unnecessarily.

Our daughter loved this dentist office and staff. Ruben was especially so patient and kind. Highly…read morerecommend!!

I'm very specific as a mother and trying to make the wisest, safest decisions for my kids. In this…read moreday and age, things can be harder when you don't have the right team of dentists or doctors on your side. Just someone that will hear you out and consider your worries and fears and thoughts goes a long way. This is that kind of place. My husband and I expressed our concerns and they took them and made alterations for our kids. I really appreciate and love that. I will always respect and honor a place and people who are willing to go the extra mile for patients well being. Thank you Dr Eddie and the team for being well mannered and considerate of my family. Thank you for making my kids comfortable in a not so comfortable situation. Thank you for bringing peace to my heart. I look forward to watching my kids teeth and confidence in Denstists grow with yall. Thank you! My kids love the marshmallow toothpaste and the fact that they get to watch Bluey and a goodie bag afterwards. Lol! It's the little things that go a long way. Also, thanks to Dr Eddie and assistants for being so detailed and patient for our family.