Went in to get checked for a cracked tooth after various failed attempts at another Dentist office…read more I had a really great experience at Villa Dental. From the very first phone call, their customer service was amazing friendly, helpful, and efficient. When I arrived for my appointment, everything continued to go smoothly. The staff was kind, patient, and made me feel comfortable right away. I didn't have to wait long at all, which I really appreciated. The dentist took the time to go over everything with me and worked together with me to come up with a plan that made sense. The whole process felt easy and stress-free. Overall, it was such an effortless experience, and I'm really glad I chose this office. I would definitely recommend them to anyone looking for quality care and great service.

Been going to Villa Dental for several years. Very friendly…read morestaff from the front to hygienists. They make you comfortable from when you walk in to when you're in the dental seat. Dr. Staes genuinely cares about each patient and puts you at ease With his calm demeanor. great quality care.

I've been a patient of Dr. Austin's since 2016 and I would trust anyone else with my family's…read moreteeth. I have two daughters and he and his staff have been nothing short of incredible. Always kind. Always patient. Another plus for me is that Dr. Austin always has the newest technology. You can sit back in the seat and watch exactly what is going on, which has always made me feel far more comfortable. As long as we are in SA, we'll be patients of Joshua Austin, DDS..

Two years with Dr. Austin-good preventive and emergency dentist. Good-natured hygienists, customer…read moreservice, and clear billing. Overall excellent experience.

Great dental practice. My wife and I have been coming here for the past 8yrs and we love it…read more Very friendly and professional staff. Clean and very comfortable waiting area. I would recommend to anyone.

So annoyed with this office. I've been trying to get an appointment for months. They would always…read moretell me they would call me back but never did. When I finally got an appointment I requested the time off from work only to show up and be told that I could not be seen because the system was down. What that has to do with my cleaning is beyond me but I was not seen. Drove 25 minutes to get there and took time off from work for nothing. I did not reschedule and will find somewhere else to go. Mind you, they said they've been working on the system update since Friday so a courtesy call on Friday would've been good. I might have been more inclined to reschedule then if I knew I wouldn't have wasted time on Monday.

They fit me in today, first an emergency crown replacement…read more Amazing! Kind! Professional. I really appreciate all of the staff. Highly recommend this practice to anyone who needs dental care.

Bottom line, they spent a ton of money on this new facility, so don't expect anything to be…read moreaffordable and for the upsells to be strong. In coming here for an initial cleaning and exam, I noticed a lot of differences from my usual Dallas dentist. One, they don't use a different polish on veneers than on regular teeth (which my previous dentist did). Two, the tech who worked on my teeth was rough, especially on the gum line around my veneer. And three, while the office design was nice, the technology they used for the cleaning was a bit old-school (dated). I'm just used to a practice that uses newer forms of cleaning and polishing procedure. As I was private pay, the total was $250+, which is highway robbery for a simple cleaning. I go every few months, so my teeth are almost always never a problem. I was in and out in 30-40 minutes. The cost didn't come anywhere near equating to the experience. My search for a dentist in SA continues.

I love this office and all the employees are incredibly nice and accommodating. Big shout out to…read moreDr. Christensen, and Rose, they explain everything in detail, do their best to make you comfortable and relaxed. Amy and Brandy at the front desk are also so polite and helpful, they do their best to get you scheduled when it works best for your schedule. As well as in my personal experience worked to get the best price for my dental care. Dental visits are rarely fun nor cheap, but the employees do their best to make the best of the experience. I drive down from Hutto, Tx for my dental care because in my opinion finding a great staff and being comfortable is borderline priceless.

This place keeps you waiting, and waiting, and waiting, and waiting...literally every time I come…read morein I am waiting at least an hour to be seen to get my teeth cleaned. One time I came in to get a cavity filled and it took two hours to be seen. It took the dentist 10 minutes to fill my cavity. I almost walked out and I should have. I have terrible anxiety about going to the dentist and having to wait for 2 hours waiting to get my tooth drilled was a dreadful experience. This time I just came to get a cleaning. The tech rushed me in, took my xrays so fast he dropped the equipment. He also told me the hygenist was finishing a cleaning and would be right in and I literally heard the hygenist saying right then "Hi, I'm going to be cleaning your teeth today" to a patient next door. Now I've been waiting for 40 minutes to get my teeth cleaned. This place is a cattle call. They stack their patients, keep you waiting, then gladly take your money. Oh, did I mention they already canceled on me twice for this current appointment, once literally the morning of my appointment when I had taken off work? Go elsewhere, you'll be glad you did. I will not be coming back.

I had a credit left on my bill from my previous dental procedure and I called the receptionist to…read moreask about how to get the credit refunded back to my card. The receptionist acted as if she had no idea what I was talking about, claiming no credit involved. Mind you, this isn't the first time they claim there was " no credit available " I think they are purposefully stealing money from me and possibly other patients. Please do not go here.

Dr Kurt Riewe is a skilled, compassionate & talented dentist. His staff reflects his…read moreprofessionalism. If going to the dentist is a pleasant experience in your experiences then you will be joyful with this bunch.

I have been a patient of Dr. Nistar's for the past year and a half, following her taking over the…read morepractice of my previous dentist who retired. Her staff is very good! They call you at least once within the week of to remind you of your scheduled appointment, as well as sending you a reminder weeks prior in the mail. The office is very clean, and in a great location 1604/Sonterra/281. Dr. Nistar is very kind and takes her time with every patient. During my last visit I had to get two fillings. I didn't experience pain (with the local or the procedure) and she talked me through the entire process. Thank you for a wonderful experience.

Undoubtedly, going to Dr. Nistar's office was the best dental/medical office experience I have ever…read morehad. Dr. Nistar combines thorough technical knowledge and professionalism with a welcoming, friendly manner that could set even the most nervous patient at ease. Moreover, she works with the finest precision that I have ever experienced. I have been to other dentists who installed fillings in a hurry and caused some misalignment with my bite; Dr. Nistar, on the other hand, took the time to make everything perfect. (Also, everyone who has had dental work knows that the delivery of the anaesthetic shots is the scariest/most painful part of the procedure, but Dr. Nistar has such a deft hand that I barely noticed them when they were being administered.) Dr. Nistar's staff members are also top-notch. Their friendly, comforting chairside manner is clearly not the result of artificial training, but a natural fitness for patient care. The schedule is superbly well-organized, and I have never been left waiting there; they provide detailed, individualized, genuinely sympathetic dental care, while simultaneously maintaining an industrious and efficient professional ethic which ensures that all patients feel that their time is valued. I had avoided going to the dentist for nearly a decade, and so I felt no small amount of trepidation when I finally scheduled an appointment, but I quickly realized that a great dental visit can be not just painless, but even enjoyable. I live nearly thirty minutes away, and there are countless dentists between my home and her office, but after experiencing such a high level of care, I would not even consider going anywhere else.

Professional Dentist and Staff . Good customer service. Courteous and friendly. Pleasant atmosphere.read more

Please see previous review. The dentists husband Called me today at home, I told him I wasnt…read moreinterested in being seen by His wofe any further and then hung up. I already had received a call from the office staff asking if I wanted to schedule anymore work, I told them no. So I was not interested in speaking any further. He then private messaged me on yelp to discuss how a one star review effects their business. I explained my reasoning. I then asked to no longer be contacted. He messaged me still after that, and he went on to explain further why he thought my review was not fair, So I blocked him. Please read his message response that he has now publicly posted and take note that I was not sent to another dentist for a second opinion, but to an endodontics office. I always keep my reviews factual and fair in my assessment and opinions. I have gone back and changed reviews in the past after gaining more experience with certain services, fields and to correct typing errors and misinformation when I feel things should be adjusted or changed to be fair and honest. But this is not one of those occasions. I gave a fair review and even left my opinion posted from my in office experience. They want everyone to give a 5 star rating and instead of just apologizing for making the wrong diagnosis, they private message you and harass you even when you ask them to stop. I was ok with a 1 star review, since the in office experience was good. But believe me if I could give a 0, I would change it to that now. People make mistakes, an apology go's a long way. Rosewood Dental, you cant make everyone happy. Every patient you get has an individual experience, and has an opinion of that experience. You have plenty of 5 star ratings. Instead of harassing your clients, and telling them their opinion is wrong. Just apologize for not meeting their expectations, offer them the opportunity to return or contact you in the future if they have any questions about the doctors reasoning for what ever she has done and wish them a good day. If you had done that, I would have gladly changed it to a 2 star for the courtesy apology. I hope you think of that next time you have an unhappy customer. P.s my last name is not given on yelp. You assumed my identity and shared medical info with me that could be for another patient. You are basing your responses on the belief that I am that patient. I suggest you ask to verify who you are speaking with and brushing up on HIPAA rules.

I have been going to this Dental office for a few years now and they are always wonderful. Their…read morefront office staff is very friendly and helpful with billing, scheduling, etc. Dr. Thomas is great! And Becky is the best Hygienist on the face of the planet!

I had another beautiful crown completed this week by Dr. Benavides. He made several crowns for me…read moreover the years. He is very professional and pleasant to work with. The process is not complete until the patient is happy with the result. I have found all of the staff to be pleasant and easy to work with. I would recommend this dentist and office. Deb W

Dr. Chew and her lovely staff will take care of you! Rest assure, however their office is only open…read moreon Wednesday-Fridays and two weekends in a month. Environment: Very clean and modern. They take COVID precautions very seriously, prior to your appointment they will have you fill out a form for any signs and symptoms. Each patient room has a molecule purifier (I could be wrong, but the rooms that I have been into have these) and dual TVs (both on the ceiling and on the wall). Location: Located in the Pearl/Downtown area, I was scared that parking was going to be hectic, but they have a parking structure for their patients within a close walking distance and if you're lucky they have street parking as well. Staff: Everyone is so friendly and professional, overall you can tell how happy the employees are because they always give the best customer service. Cleaning: Their process is very thorough and detailed. My first visit took almost 1.5 hours, they really take the time to check your baseline teeth and gum health. Overall, Dr. Chew is a wonderful dentist and I would highly recommend her to all my friends and family.

Overall, I've had a very positive experience with this dental office. Dr. Chew is outstanding,…read moreprofessional, knowledgeable, and always takes the time to explain procedures and answer any questions. The dental assistants are also exceptional and make every visit comfortable and reassuring. The office is conveniently located, and the facility is modern, beautiful, and impeccably clean. The only area that could be improved is the front desk experience. One of the staff members came across as a bit dismissive and not particularly welcoming, which doesn't make the best first impression. I also have an ongoing issue with an insurance claim. My insurance company requested additional documentation about a month ago, but the office has not yet provided the requested information. I've sent several follow-up emails and left multiple voicemail messages but have not received a response. I hope this matter can be resolved soon, as the lack of communication has unnecessarily delayed the processing of my claim. Overall, I highly recommend Dr. Chew and the clinical team for the excellent care they provide. I only hope the office improves its communication and responsiveness regarding administrative and insurance-related matters.