John P. The Postal…read morePlus Business Center is in a class by itself. As a customer for almost ten years, and my cache of pleasant experiences and outstanding service is overwhelming. I can't say enough about the staff, where the ambience of this little gem has a style all its own. Sometimes I feel guilty for what meager fees I pay compared to the personal attention and outstanding service received. Luz Flores at the helm makes it all work, as beloved staffers move on and new hires just as delightful come on board. Gloria, the notary public and a master of the many services provided by the PPBC, uses her charming personality to touch base with customers on a more personal level. She makes sure my needs are met and my satisfaction is secured. For pennies a day, my mail is secured and my Amazon buys arrive on time (and sooner than expected). As soon as I enter the facility, my package is handed to me before I even get a word out. I'm more than a customer, I'm family. With that in mind, I give this place as many stars as possible for their commitment to excellence and their devotion to their clientele.

Horrible and the worse customer service I have every experienced. Fees are extremely high and they…read moreare lazy. Do not do business with this place. I'm surprised because they have always provided exceptional customer service in the past. Please fire this staff immediately.

Didn't know this place existed. It's conveniently located. Has ample parking, no lines and quick to…read morehelp customers. Appreciate the quick in and out.

I traveled 2 hours to be told they were not allowed to give me my package even though I showed a…read morelot of evidence supporting my package and confirming my purchase/order. They did a great job at helping the line speed move adequately/efficiently. It was a clean location too! My review is not designed to disrespect the workers here whatsoever, I didn't catch an attitude after I was rejected my package request. This is a policy issue with fed ex. If clients have supporting evidence that's confirms sensitive information entailing their order, it should be considered verifiable so they can receive their package. I'm clearly stating the policy issue hurting clients more than helping. I've had bad experiences in the past: one being in some cases fed drivers inaccurately put incorrect reasons why a package is not able to be delivered. People as myself travel a far way, speak to so many people, do get rejected when there's enough supporting verifiable documentation is harming the quality experiences. It makes me not want to do business that have fed ex as a carrier, it's not anger this is strictly business. Hope their policies improve so customers aren't burdened with waisting valuable time that should be avoided.

I used to live over here so I would go to this UPS all the time and I had a mailbox things have…read morechanged. Some of the people have gone on the glory but the owner son really nice Randall always so pleasant always has a huge smile prettiest teeth ever they're very nice.

I had an appointment scheduled today at 9:00 a.m. for my fingerprints. When I arrived, Imelda…read morerefused to assist me, stating that no one was available to take my fingerprints. I explained that I had a full schedule of back-to-back meetings and had already canceled my doctor's appointment so I could return later if necessary. Despite explaining my situation, she refused to accommodate me. I returned at 11:00 a.m. and ended up waiting approximately two hours before my fingerprints were finally taken. While I was waiting, I asked Imelda if the person who takes fingerprints had arrived. She replied, "That's me," and explained that she hadn't been able to take me earlier because she needed to help other clients. I understand that other customers also need assistance, but I was a customer with a scheduled appointment. If appointments cannot be honored, then they should not be offered. I rearranged my work schedule and canceled a medical appointment based on the expectation that my scheduled appointment would be respected. This experience was extremely frustrating and disappointing. I hope this feedback is taken seriously so that other customers do not have a similar experience in the future.

Excellent service. Friendly and helpful. Tyler and Jonathan are super great guys! Use their…read moreservices all the time!

Really convenient little shop with super friendly and helpful customer service. They handle…read moreshipments via FedEx and USPS Ground, which makes it easy to get things out quickly. Just keep in mind this is an affiliated location, not a full FedEx store, so if you're looking for special FedEx rates or full services, you'll need to go to a main FedEx location. For everyday shipping needs though, this spot is quick, easy, and reliable. Parking could be tricky, but there is a big strip mall just behind the corner

The owner was kind and the process of renting a mailbox was fast and efficient. Highly recommended.read more

I needed something shipped ASAP to NY. I had no supplies and didn't know the process. Luckily,…read morethis place was local and open pretty late. The guy working here understood my needs and helped me carefully wrap the package, and ensured that it would be delivered on time. Super nice staff with friendly and knowledgeable service. Since I was there, I also decided to open a mailbox since it's not a "PO box." I explained to the staff that I have tons of packages delivered to my home and I'm always afraid someone might steal them. Definitely a one-stop shop!

Anthony was very helpful and had excellent customer service. I came inside with my package and he…read morehelped me quickly deliver it. I would recommend this fedex to my friends and family members.

Came in here to get off an envelope asap, yet didn't want to spend an arm and a leg. I know I'm…read morecheap right? In any case, I was in relatively fast, all due to the sharp and super friendly Stefhany! She gave me various options, and brought it in at a price that was feasible. No upsell selling, no pressure tactics! Thanks Stefhany (yes, that's how she spells her name-I double checked with her-lol). Your a credit to the FedEx brand!

First time at this Company Owned Fed Ex Ship Center in years…read more They have a nice free parking lot and you walk right into the store and the desk is right there--easy. They also have free carts to use to haul your stuff from your car to the desk. Had 4 prepaid packages to drop off today and there were 2 clerks (one female and one male) on duty and no customers when I entered the store. Just me. The service provided was fine, but I just don't understand why they seem so angry and unfriendly here? I can see if there was a long pressing line, but it was a relaxed atmosphere and no hello, no how are you?, no thanks, no have a good a good day. Nothing. I tried to make some light conversation while they were both labeling my packages and barely any response. It was like they did not like me, and I never met them before. I could not imagine working at a customer service desk without at least saying hello and goodbye. Maybe their boss is an A? Maybe they are bored labeling packages? Unhappy with their salary? Don't like people in general?

Hercules was such a rude prick for absolutely no reason. We came in to mail a package, didn't even…read moreask anyone for help, and this a*hole was rushing to get us out of here like we were inconveniencing him. Sir, if you hate your job, just quit! You don't have to treat us like we're not worth your time.

I'm sharing this info for those that need to ship packages around this world. First Ms Sharon Hayes…read morefrom FedEx on 5400 Century LAX provided me with excellent & very courteous support in all that I needed inspite of our current situation with this dreaded virus, I can't thank her enough.

This location is CLOSED since 2020, time to update in Yelp. Look for another close location if you…read moreneed services.

I needed a quick poster for an event. B Printing is super close to my house, they were helpful…read moreover the phone and had my 19" x 10" large scale color print ready and waiting for me in under 20 minutes. Nice, quality print and friendly, helpful employees!

Needed some last minute thing done and they were very helpful highly recommend using their service…read more Great service.

I normally do not leave reviews at any places that are not restaurants; and I figure people only…read moreleave reviews for businesses like this when things only go wrong. However, today I want to do the opposite and shed light on a situation that Maryanne helped me out on. I had a unique situation because I ordered an express replacement yesterday due to my phone breaking and needing to get it replaced before I leave out the country tomorrow. I was in heavy communication with Apple, and as soon as it arrived in Los Angeles they alerted me. They told me I can go pick it up and they removed the normal restrictions they put on their packages due to my unique situation. I called the FedEx customer service because this location does not have a dedicated phone line (moot point) and they confirmed the package was there. I asked if it was ready for pick up and can I go grab it now, and they said yes with the upmost confidence. I did not trust it so I told him to make notes on my account just in case, as I hate waisting trips. I ended up going up there earlier today around 11ish and that is when I met Maryanne. The angel sent from heaven!! She greeted me when I walked in while she was helping other guests. First good sign of excellent customer service. Then when I got to her I informed her about what was going on she asked for my information. I was not ready and could not find my information for the strangest reason, so she took other guests until I found my information. Once I did she took everything and told me that my package was consolidated and I could not get it until that was rectified. Normally they could do it but they were short staffed today and it was mixed in with 1,000 packages of regular mail due to the weight. She saw my look of disbelief and I explained to her the situation customer service told me, but she already informed me previously that they did not accept phone calls so no one at their location told me anything. She said she can take my number down, and if they have a slow period around 2pm when the next person comes in she will look herself to see if she can find it. She said if she didn't call that means they did not get slow. The rest of the day went by and around 4pm I got some free time so I decided to take the chance to see if by chance they had found it and forgot to call. When I walked in, Maryanne was still there and told me she could not find it. She showed me her hands (looked as if they were ashy from sorting through packages) and I believed her and knows she tried her best. They started to get busy and she asked the supervisor is possibly anyone else would be able to look for it while the other representative and her took care of the customers waiting in line. I waited to the side about 30-40 minutes waiting. I was drafting up a an email to the executive office to voice my concerns on how everything went down no fault to the location itself. Just being promised something that obviously would not occur tonight. As I am halfway through the email, the supervisor comes up and says are you "LJ" I said yes and she explained to me that she somehow luckily found the package. She explained to me what consolidated means, and that this is not normal on saturdays and when short staffed. However, she said luckily she knew what to look for, and only looked due to Maryanne's persistence to help me get my package. I want to sincerely thank Maryanne, and the supervisor for helping me get my package tonight and ensuring I have happy travels, versus the latter. I want to remind the people who come to this location, to give them a chance, and actually leave good reviews not just bad ones when things don't go your way. The staff here is nice and genuine when it comes to problems, and I saw how helpful they can be when I witnessed them assisting other customers. I understand there may be company policies that prevent me from expressing my appreciation monetarily, but I sincerely hope this gesture conveys my genuine gratitude for your hard work and efforts. Please know that your dedication and willingness to help have not gone unnoticed, and I truly appreciate everything you've done. Thank you kindly for all your help today, and continue to be amazing at what you do! Sincerely, Lanon (LJ)

Paid for an overnight package delivery and 4 days later still hasn't arrived. Called and was told I…read morecould get it for pickup. Show up to this location and was getting the worst customer service. She just stood there blinking at me and refused to attempt to pick up package. Stated it's too much work. Asked for her name so I could report her and she refused to give me employee number and legal name. Will post her here instead hoping the manager realizes that some people should get trained before hiring.