Kind and patient. The first groomer in years able to successfully Dremel my dog's nails without…read moretrauma. Lauren was able to get me a last minute nail appointment for my dog and even did a little bit of trimming to fix up the terrible job I did clipping the wispy hair on my dogs feet. She listened attentively when I told her about my elderly dog's various issues with grooming and was very kind and gentle and going at my dog's own pace in order to get her comfortable. I won't be able to get a full grooming appointment for almost 2 months, and I can definitely see why - this woman is a professional with an empathetic touch who truly cares about the animals.

All I can say is amazing! They are incredibly sweet and truly unbelievable at what they do. They…read morewere so loving and kind to our baby, SkyWalker!

I can tell you this much- my dog can sense when he's going into a place that he isn't going to…read moreenjoy and will resist. With Katz & Hounds, I open the front door and Lenny happily lets himself through sniffing around with his tail wagging. The girls in there are so nice and genuine, and they take very good care of my dog. There's nowhere else I'd rather take him. Prices are FANTASTIC too! To Erica- thank you for always making us feel welcome even if it's as small as a nail trim! Only advice I can give to newcomers, and even they recommend it, give them a call in advance just to make sure they're open to avoid making a wasted trip.

It was great, reuniting with my favorite groomer, Julie use to groom at a local chair. Now at Katz…read more& Hounds. It was a relief trusting my 15 yr old to her grooming. Facility was very comfortable. No crates, pens or assembly lines. Ollie didn't appear stressed or tense when I picked him up, just his soft, well groomed fur baby. I'd recommend this shop to all. It is all I needed

Absolutely love this place! The staff are so friendly and do the best job grooming my pup Mack…read more They are always so thoughtful! Mack leaves the shop with a seasonal bandanna, a photo, and a plush toy.

I highly recommend!!! I bring my dog, Leo, and he absolutely loves it. He wags his tail on the way…read morein and out. He always looks and smells great when done. You can tell they love animals and this is a wonderful feeling when you leave. Prices are fair and hours are good. Give it a try, you will be hooked.

The only place I'll take my dog! Miss Cindy is so wonderful with dogs and my 10 month old pup…read morereally loves her! The prices are amazing and she does such an excellent job. I go once every 4-6 weeks to get his nails trimmed with the dremel ($10 about 5 minutes), and I just started going for bath time since I make a mess when I do it at home! The results from the bath ($40 includes nails and a cute bandana) were incredible!! Worf has never been so soft or smelled so nice! Photo for cuteness reference! The best part is that the bath took about 35 minutes with a blow dry. My old groomer had my dog from 10-2 and my dog would air dry in a kennel.

I am absolutely thrilled with Miss Cindy's dog grooming. Not only does she do a fantastic job she…read moreactually cares about the fur babies . She is a caring loving person that adores dogs. I am so happy to have found her I am bringing all my dogs to her and her prices are fantastic

I've been bringing my dog Peanut to Wags since they opened their doors. The price is reasonable,…read morethe area is convenient, and its easy to find. The most important thing is that Robin is really nice and great with dogs. I became really concerned about the treatment of dogs by groomers After going to your average run of the mill corporate groomeries I became scared for the welfare of my dog. They were unfriendly and treated my animal as a hassle/job instead of part of my family. After that I've been pretty skeptical about groomers, but I trust Robin. She's very friendly and she seems to really care about dogs. When I arrived for my first appointment, she was looking at dog with severely matted fur, and the owner was asking her to comb it out. She tried to explain to her that she thought the hair was too matted. The owner left, presumably to find someone who was willing to comb out her dog. When Robin talked about how much pain the dog would be in, having all those knots combed out, I swear it looked like she was going to cry. That's one of the things that makes me trust Robin, she seems to really care about the dogs. I love how the whole store front is glass so you can watch her grooming the dogs. Lauren and Donna take extra special care bathing Peanut to minimize stress. Peanut has come to love Donna as much as me (yes, I'm jealous). Brenda and Robin always get his nails smooth and short. The old groomers did not round off the nail leaving it sharp and Peanut and I would pay for this over-site in blood. Also they did not clean the insides of his ears, this is very important for a Dachshund as it can lead to ear infections. Thanks to Robin's keen eye I found out that my Peanut was suffering from a pretty severe ear infection that could have been prevented if his ears were properly cleaned. I later added Ruby the dachshund to my family. She is older and suffers severe arthritis of the legs and elbows. Robin takes extra special care and we have never had an incident of arthritic flair up during a groom. Ruby loves her visits to Wags To Whiskers. While my parents were alive they had 2 long haired cats that would always play in water and get matted. My father would place them in a carrier and walk them over to the shop since he didn't have a car. When Robin found out that he was on disability and my mother had cancer she lowered the rates for the cat shave downs. She even arranged for rides to and from the shop so my father wouldn't have to carry the animals to the shop. As long as my dogs live and Wags is open for business, they will go to no other groomer.

Called to try to get services for our cat. Person on the phone sounded stressed and aggrivated…read morewhen she answered. When I asked to speak to Robin sounded annoyed. Then she proceeded to tell me everything they didn't do. When she told me that they might get scratched or bitten. You are a groomer you work with animals getting scratched or bitten is in your job description. OMG. They might be great but I will never know.

I brought in my mini goldendoodle for a first time visit. I got an appointment immediately which is…read morenot the case post-Covid at most places. The groomer did exactly what I said. I wanted to keep him longer haired because goldendoodles look best when they're big and fluffy, LOL. I was surprised to see how cute he looked when I pick him up, right down to the tapered feet! This is my new dog groomer going forward! Staff was also very nice and friendly!

I have been a customer for over 25 years and wouldnt go anywhere else !! The service here is…read moreexceptional, I have brought all of my dogs here and they have all LOVED it and have ALWAYS been treated with nothing but love and respect and come back looking AMAZING !!

Hi my name is Daisy Grace, my mom found this really great place named Four Paws in Dracut! She…read morebrought me there today. I feel so beautiful and smell goooood! Shannon met me at the door I was very excited to see her, everyone were so friendly & kind and made me feel so loved! Mom made another appointment with Emily, I can't wait!! This is mom my Daisy Grace is a every excited lab that weights a good 90lbs!!! Yes she is a little fluffy!! To some groomers they don't have the patience needed to handle her, so I would get her back not fully done, nails not trimmed or ears not cleaned ! Not at Four Paws they did a great job with her! Thank you so much for your patience! Look forward to seeing you all again!

Love love love them! I adopted a dog in December. she had been abandoned and is almost blind. I…read moretook her in and they were very gentle with her. They recommended a quieter day and gave me a full report when I picked her up. She looked wonderful and was happy. I've been back twice since then and I am so happy with the way I'm treated and the way my fur baby is treated.

They treat the dogs great . With wonderful dog cuts. And the animals are in the same room and it Is…read morea very nice and calm atmosphere.

The owner is nice and friendly but I wasn't very impressed with the cut…read more My dog came back looking completely different. The hair was too small. He was matted so I expected a small hair and its good for summer as well but the face hair was also too small and very uneven.