We did a kitchen & bathroom renovation last summer and found ourselves scrambling for a plumber…read moreafter our initial plumber came back with an updated quote way out of budget. Called around and everyone was not available for 2-3 weeks. Could not handle this setback so we were ecstatic when we found Yankee... who came over THAT DAY to evaluate the project. They gave us a fair quote which was the most reasonable of anyone we found. AND STUCK TO IT. Despite some additional unexpected expenses. They showed up each day on time (7:30am), worked extremely efficiently, were very professional, and finished the job within 2 days - even our contractor was in awe. Additionally, all of our phone calls were returned promptly; secretary was very friendly and responsive. Since they were so wonderful with the plumbing we actually had them do the heating as well. Equally satisfied with that work. Can't say enough good things about them. I actually think they were the highlight of our renovation (if only our electrician had been as reliable... ).

Didn't even call me back after leaving several messages. I called them twice. Very rude and…read moreun-professional IMHO. I would not even think of using them now or recommending.

Tech that came out was great, very friendly and knowledgeable…read more The folks who put their pricing together are absolute scam artists- do not take on their service without shopping around. Quoted $8900 for oil tank replacement. 3 other companies quoted $3300-$4000. Charged $90 to come out to quote (stated it would go towards the service) - never expected that high of a quote! How does this place stay in business outside of taking advantage of folks who don't know better!

The team that installed our new furnace were speedy and professional…read more I needed assistance at 9pm, for a small glitch... Kyle the Technician came immediately over and fixed the issue under a minute. He was extremely helpful and explained everything with detail. I was extremely surprised how fast Whale responded to my call and how quickly Kyle arrived. I highly recommend Whale... they're a role model for how all companies should treat their customers.

Those guys are great . Chris and Ashley served my property twice and I had the most positive…read moreexperience. They were very busy due the season but Ashley kept me updated about the appointment delay. The bills always clear without any hidden surprise extra costs. No question, I would recommend this company.

Chris and Ashley were great. I needed a mixing valve replaced on my water heater. They replied…read morepromptly and were great at communicating, worked quickly, did the job well, and charged a reasonable price. Can't ask for more. Will likely call again in the future.

Although it took some time from initial contact to the actual repair (ballcock), Rene delivered…read moreexactly what you'd expect from a third generation Vermonter, excellent service, reasonable price and a blueberry pie to boot! Now semiretired, you may be in for a wait, but it's worth it if you can. Thank you Rene. Ross

Rene is great, very good plumber, sometimes it takes a bit to get him, but call him a few times…read more you'll likely get him. In these days of everone is too busy to help, we have to have a little patience. Good Luck.

We had a situation of a main drain clog at our mother's residence during the summer of 2022 which…read moreoccurred the week that she was about to host out of town guests. Bo was able to respond within a day of calling and was in for the challenge which was the result of years and years of gradual drain build-up (no longer being able to run the washing machine or sink drains). We could not have asked for any better service/treatment for Bo's prompt response and diligence to find where the main drain was plugged. The reviews were our guide in looking for a trusted and reliable person to help and we can say that Bo did not disappoint. Thank you Bo!!!

Bo is the ONLY plumber we've ever dealt with since meeting him back in the day the first time we…read moreever had a plumbing issue after becoming new homeowner's. He was great to deal with right off the bat and has a wonderful personality. He makes everyone feel comfortable and never fails to get you laughing either! Very open and honest about everything he does, showing us physically along the way what he would do and explain it all to us as he went. Being involved like that when you're the homeowners is awesome because you also learn as you go. We hadn't needed him in quite a few year's after replacing our old septic system (sorry Bo) but when our washer suddenly began backing up recently and sporadically, he was the one we called. He just left a little while ago in fact and all of the plumbing in the house is running amazingly well and draining quickly as it should. He's never failed to get us where we needed to be 'honestly and efficiently!' It was great to see you again Bo and catch up while you were here! Thank you so much for 'all you've done,' we really appreciate it!!!!! Take care! Time to go do some laundry now!!!! :) Audrey and Bobby Chagnon

I reached out via the phone number here and it forwards to BP water nowread more

This guy is great! My elderly Mom in Burlington had what she thought was a plumbing issue she was…read morefreaking out over! Mike came and looked at it to ease her angst and would not even take payment! Funny - my Mom has his phone number written on her 20 year old phone book so we called him!

My relationship started with Vermont Energy in 2009 when they won the bid to install the hydronic…read morein floor radiant heat including a high efficiency wall hung boiler and hot water tank in my newly constructed two story home. All the work looked to be of the highest quality. Unfortunately, the boiler had issues and needed to be replaced recently. Vermont Energy was extremely customer oriented and the new system was installed at lightning speed. Four techs showed up and had the new boiler and hot water storage tank installed in one day. Even though the original boiler failed prematurely I am very pleased with the service provided me to make things right. All of the technicians were sharp pencils willing to go the extra mile. I highly recommend this outfit for all your heating and plumbing solutions.

We moved into a condo about 18 months ago and realized that our boiler might not last a lot longer…read more We were delighted with the service we got from Vermont Energy all the way through the process. Our salesperson, Pete, along with the installers Justin and Nathan, were all knowledgeable, explained things well, polite, and were easy to have around. Justin and Nate worked efficiently in a tiny space, and cleaned up well when they were done. So many other residents in our condo neighborhood have worked with Vermont Energy, and we are glad we did too!

I hired Drain Pros to replace the wax ring on my toilet because I believed it had been installed…read morewrong. The good: Seth came to my house the same afternoon I called. He was very friendly and helped me with more than just the toilet seal, offering to clean out my sinks and identifying the cause of a defective faucet that my landlord had ignored. He also removed a small clog from my plumbing that I was unaware of. The bad: I'm not confident Seth completed did the job I hired him for. He spent a lot of time pouring baking soda, talking with the neighbor, and explaining his political views, but at no point did I see him replace the wax ring on my toilet. He later texted that he would send photos of the old seal as proof that he had completed the job, but when he did share a few pictures, they were unrelated. The next day, I discovered that one of the bolts holding the toilet in place was loose. I brought it up, and he claimed he intentionally left it that way and forgot to tell me I should tighten it myself the next day. I haven't found any evidence that this is a normal step in replacing a wax ring, but in either case, not everyone would have thought to check. Finally, I never received an invoice for the work. He promised to send one, but after following up five times over two weeks via both text and phone call, I've still heard nothing. He has stopped responding to messages. I liked Seth as a person, but I recommend hiring someone more professional for important plumbing work.

Seth was right there for us for some demolition work, and was a total craftsman - even for demo…read morework. he meticulously cleared up the debris and took it away for disposal. like it never happened. this was much appreciated. He is multi-skilled in all the trades, so that when unexpected situations come up, he is knowledgeable and experienced to deal with the situation effectively as a one-stop shop - and when doing home improvements, THIS is a KEY advantage to using Drain Pros and Seth!