Nick was amazing. Got my pool up and going and as you can see from the pics, that was no easy feet.read more

Precision Pools is a life saver. I woken up up Friday to a half empty pool. I called my "former"…read morepool company that told me they had mentioned that the pool "water looked a little low" when they cleaned it that week. I wish I had thought to take the picture before I turned on the hose! The pictures show what it looked like after filling up for an hour! Quantum Pool said they "would see if the could get someone by in the next few days. In other words, they couldn't care less. I called Precision Polls desperate to find someone to fix the problem Dane took my call and was at our house in about an hour, immediately realized what was happening for the most part and fixed the leak before leaving. I had to ask him if he would take over servicing the pool! To say he didn't hard sell me is an understatement. Precision Pools is very consumer conscious about fees (even recommended that we drop to two visits a month until the weather gets hot again, saving me a ton of money. Dane in one day made me a fan and I already called someone I know at Quantom Pools to tell them about this Precision Pools and how easy they were to deal with. The really great thing is they also do landscaping work. I have found a company that can two jobs to replace people I have been frustrated with in the past.

Pool pump went out after just a couple years . Precision…read morePools came out and replaced the motor . He was professional , knowledgeable and very reasonably priced . All around good experience !

Visited the store looking for patio furniture. Overlooked by staff,no assistance offered..left…read moreafter 20 minutes &no contact.(I was the only customer there)

I am very disappointed in the service / scheduling department. I brought a hot tub which leaked…read more Call service and was told to check the cut off drain value and send pictures. I did all that, than was told that it might be the cover causing the leak, "Really", finally I was told that it would be several weeks before someone could come out and was given an appointment date. On the appointment date, I was told that it was canceled and I was push back a week because someone had quit, it was pool season and someone should of call to tell me. Finally, someone did showed up only to tell me that they couldn't find the leak and that it needed to be drain and put on blocks so they can see if it was leaking under the center and that it might be the cover since it was foaming up when the pump runs. I told the technician that it isn't the cover and we can drain and fill the tub back up so he could see for himself but he didn't want to do that and said that he wasn't going back and forth with me on the matter. He said that he would call it in and they will set me a new appointment. I call service only to be told that it would be several week again and that I needed to drain and fill the hot tub up and let run 24 hours to see if it was still leaking and if so, to call for an appointment. I expressed my dissatisfaction that I spent $10'700 for a defective Hot Tub that leaks and can't get quality service. As of today, the problem is still not resolved.

We are always thankful for Allen's pool Service when we have any pool/spa issue! His whole team is…read morefriendly, clean, communicative, and experts in this field. We always have a fantastic experience with them and trust Allen 100% because he is an honorable man!

Allen's pool service is always professional and super helpful! Used them through our home warranty…read moreand they were very responsive! Communication and updates on repairs was exceptional. Thank you!

Royal is a wonderful company to do business with. They are the most professional pool supply in…read morethe business and their prices cannot be beat. I have bought several pools from them over the years and they were always there to assist me when I had questions and needed assistance. Scott puts his heart and soul into his business and it clearly shows.

I placed an order over the phone with Royal Swimming Pools and clearly provided the correct part…read morenumbers. Unfortunately, they sent me the wrong drain. When I contacted them about the issue, they initially wanted to charge me both a restocking fee and return shipping--even though the error wasn't mine. After some back and forth, they agreed to waive the restocking fee, but still insisted I pay for return shipping. The shipping cost is nearly half of what I originally paid, which just doesn't seem fair considering it was their mistake. I expected better customer service and accountability. Mistakes happen, but customers shouldn't be the ones footing the bill for it.

Customer service is the reason we have a pool. I came across this company while visiting Tennessee…read moreand overheard someone talking about this pool manufacturer that could install swim spas in tight places. The process was seamless and enjoyable. I live in Tx and would have thought they were next door. Great company.

From the owner: Combining all the best attributes of the different pool types, is the best way to describe Aqua…read moreRapids. Manufacturing prefabricated concrete plunge pools and swim spas allows us to have you swimming in days, not months. Our custom hand tiled interior finish and swim jets will deliver a unique touch to your project space.

Great company to work with! Excellent workmanship and experience. They stayed on budget,…read morecompleted the project in a timely manner and made adjustments to every detail.

Over the past couple months, we have been working on getting quotes from pool contractors for a…read moregunite pool installation in our back yard. We knew this project would not be an easy and relatively average pool installation because of the shape and drainage issues we have. We found it interesting that every contractor had different ideas and opinions on everything from the overall layout to the equipment and upkeep. After all was said and done, we narrowed the selection to Mid-South Pool Builders and Serenity Hardscapes. Both fell directly in the middle of the quote range and were only $70 apart on the final quote. After careful consideration, the final decision was not that difficult. June at Mid-South Pool Builders was dead on with her 3-D rendering of the completed project. We made a couple minor changes, but they found a way to give us exactly what we had envisioned as the completed project. I would recommend them if you are in the market for a gunite pool. They are also A+ rated on BBB. We are looking forward to getting this started. We will post updates later.