amazing service and my dog looked absolutely awesome. the place is very nice and inviting. the…read morestaff is very professional and the groomer was very gentle with my (older) dog. very good prices too! the Barking Lot is my got to groomer! and the offer day care too. Go take a look and you will not hesitate to chose them Diane

From the owner: Choose The Barking Lot for an experience that goes beyond dog care services; we create a community…read morewhere your dog can feel at home. Our facility boasts generous areas designated for play, social interaction, and relaxation; all while being overseen by trained professionals in completely secure settings. The Off-leash Dog Park is right on our premises and offers a spacious outdoor space where dogs can play freely under the watchful eye of our staff. With a focus on hygiene and expert care, the daycare strives to foster a secure and pleasant environment for all dogs, whether they are visiting briefly, staying for an extended boarding period, or taking advantage of our various grooming services.

On Sept. 2, our dog Bruce suffered a deep puncture wound from another dog at Park9 Pearson --…read morebarely missing his eye -- requiring multiple vet visits and weeks of healing (and counting). Park9 Pearson -- in particular, General Manager Wendy Raven-Chang -- has downplayed the incident, attempted to shift blame onto Bruce, accused us of trying to take advantage of their "humanitarian side," and even suggested we were "breed shaming" the other dog -- a larger, stronger breed that was unharmed and faced no consequences. Here are the facts: * The incident could have been avoided. Surveillance footage shows the attendant was distracted on their cell phone and failed to notice the tension and aggression building, including the actual dog biting Bruce. * Bruce was left alone and injured. A timestamp from Park9 confirms he was bleeding and unattended for over 10 minutes. * No timely notification. Staff failed to inform us immediately; at pick-up, they downplayed the wound as a "cut" and did not provide proper information. * No follow-up. When we reached out, staff again dismissed the severity of his deep puncture wound as "rough play." * No accountability for the other dog. Wendy stated the dog had no prior issues and would remain a client. * Refusal to release footage. Park9 only showed a small snapshot during an in-person meeting. * Inconsistent offers. Wendy initially offered to fully credit our account for the vet cost, but later reduced the offer to only 50%. To date, we have not received any reimbursement and communication has ceased entirely. * Repeated concerns ignored. Wendy admitted other clients have raised issues with attendants being distracted by cell phones and the attendant-to-dog ratio, yet no action was taken. If this had been handled with honesty, compassion, and accountability, we wouldn't be writing this. It is disappointing because we have invested years into this service, and it took one incident for Park9 Pearson to turn their backs on Bruce and us. Park9 Pearson has gone to great lengths to protect the other client, their dog, and their staff and business, far more than taking accountability and showing compassion for Bruce -- the actual victim in this incident. To be clear: we will not be returning to Park9 Pearson. But we will be vocal about our experience -- for Bruce, and in the hope it drives real improvements in staff training, oversight, and communication so no other dog or family goes through this. On a positive note, Bruce is recovering well at home with his dads

I cannot begin to explain how much Park9 has changed my life! Single dog mom and never left my…read morepups side until I found this place. The most patient and caring crew to look after your pups! They give feedback, advice, and just care so much. I stalk the Webcams (alot) lol ... and I have even noticed how much my pups behavior has changed, I assume due to the proper care and comfort. They work through the difficult parts (my dog has zero off button) and embrace the great parts too. They even did a photo shoot for my pups 2nd bday! Please trust your pups here! My dog knows when I say "we're going to daycare & you're gonna get to play with all the other puppies" ... she loves it! Thank you all for the love you give my pup, and for giving me a little bit of my life back (I can't leave her alone lol) Have also gotten bathing and nails done a few times! Best place :)

Never had any issues with home buddies. Staff are always thorough and professional. Our pup looks…read morefabulous each time she is groomed! Our pup also enjoys the playtime at the doggie play area. Great place, would absolutely recommend to anybody!

We brought our Bouvier puppy here as soon as she was fully vaccinated and boy are we glad we did!…read moreWendy and her team took such great care of our pup. Our vet (a national judge of the breed) complimented us on the job they did with posting her ears. Wendy was also able to do the proper Bouvier group instead of a schnauzer cut. If we could give higher than 5 stars we would

I needed a cat sitter for the week my husband and I went on vacation and I found Tail Blazers…read morethrough Yelp. I decided to use their cat sitting services based on the good reviews posted by other Yelpers. Yvette is such a sweet person. Before we went on vacation she came to meet me and my cat and they seemed to get along very well. I could tell that Yvette loves and cares for all animals very much based on the way she responded to my cat. I also knew that she had a cat of her own so there wasn't much instruction required. I knew that she would take good care of her. During our vacation Yvette sent us with an e-mail update on how Ellie was doing. It was very nice and thoughtful of her to do so as it brought us peace of mind while we were away. Ellie was a happy kitty when we came home and I would definitely use Tail Blazer's services again for future vacations. Great service. Great business. Very reliable. I would reccomend to anyone that needs a cat sitter.

Everything you're looking for in a dog walker. They treat your dogs with love as if they were their…read moreown. In a year period, there was not 1 time they weren't available for a walk, whether it was booked a week in advance or 24 hours advance. On top of that, the prices are great. We tried 3 other walkers and by far, these 2 are the best in the area. Highly recommend

Excellent, reliable and trustworthy people that treat your fur baby like their own family. Have…read morebeen a customer for over 7 years. Trish always is 'on it' if she sees my old girl needs a pill or a massage while providing her regular walk or sometimes daycare. I can count on them to be there when we need them. Whatever I say here can't possibly describe how important they are to us. If you are looking for anyone to help out with your pets, look no further. They are the BEST!

From the owner: Serving the Etobicoke PAWpulation. Group and private dog walks, in-home pet sitting, puppy and cat…read morevisits. We are your Etobicoke dog walker. Certified in Pet First Aid. Bonded and Insured.

I have nothing but positive things to say about Juno. I've been a member for just over a year and…read moreit is well worth the membership fee. I've used the virtual option several times for various minor issues. Response times are pretty much immediate and I've always been provided excellent information. I've saved a lot of money avoiding having to go into any [emergency] clinic and seeing a vet for these concerns. All the staff I've interacted with, either front of house, vet techs, vets, etc., they've all been friendly and welcoming towards all pets and humans alike. The costs are always explained upfront and you can decide how to proceed. I appreciate the transparency. If your insurance company is Trupanion, submissions are direct and you'll know if you have to pay or not. There is a beverage bar with hot and cold drinks for the people. There are water bowls and treatos for the furries. 5 stars. They're excellent! I can't wait for more locations!

Do not take your pets here if you expect your concerns to be listened to or your animal to be…read moretreated with caution and compassion. I am extremely disturbed and disappointed by my experience at Juno Veterinary with Dr. Lam. We originally came in for a follow-up appointment regarding my dog Blizzard's eye injury, not for vaccinations. Yet the focus of the appointment quickly shifted away from the actual issue we came in for and heavily toward vaccines and parasite prevention products. Before any vaccines were administered, I specifically told the doctor multiple times that I did NOT believe Blizzard's medical records from our previous veterinarians were complete yet and that I was unsure whether he was actually due. Instead of listening to my concerns or waiting for proper verification, I was made to feel like a negligent and irresponsible pet owner simply for questioning the recommendations. The pressure during the appointment was extremely overwhelming. The way vaccines and parasite prevention were pushed made it feel as though declining or waiting would mean I was failing my dog, despite me clearly communicating uncertainty about his records. The vaccines were administered anyway without giving me a proper opportunity to confirm his full medical history first. After the appointment, Blizzard became lethargic and unwell enough that I had to contact the clinic in distress. As an owner, it was terrifying watching my dog react poorly after receiving vaccines he ultimately did not even need at that time. What makes this even more unacceptable is that the clinic later admitted in writing that the Bordetella and Leptospirosis vaccines were NOT actually due until September 2026. In other words, unnecessary medical treatment was administered while my concerns about incomplete records were ignored. Instead of taking meaningful accountability afterward, the clinic's response focused heavily on protecting itself and emphasizing "consent," while completely ignoring the imbalance of power between a worried owner and a veterinary professional. Pet owners trust veterinarians to exercise caution and proper judgment, especially when records are incomplete and concerns are directly raised. That did not happen here. This entire experience left me feeling like profit and upselling vaccines mattered more than listening to concerns about my dog's actual condition or ensuring his records were properly verified first. At no point did I feel heard, respected, or supported as an owner trying to advocate for my dog. I left this experience feeling pressured, dismissed, judged, and completely betrayed by a clinic I trusted with my dog's care. The lack of compassion and accountability afterward only made the situation worse. I will be escalating this matter further because no pet should be overdosed and no pet owner should be placed in this position.

This is by far the BEST doggie daycare in the GTA! I would highly recommend it to anyone looking…read morefor a safe, clean, friendly environment for their dog. No other doggie daycare provides, daily report card, Instagram daily videos of their experience, morning & afternoon walks, initial introduction to all the dogs on first day's attendance, provides a welcome package/bandana, and love and affection towards your pet all day long.

Hands down the best pet service I have ever come across! I…read morehave two dogs and i have gone to obedience training, trainers and various other pet services and pack of paws takes the cake. Jeff is an amazing trainer who really loves dogs and having my dogs spend time at Pack of Paws is the best treat I have ever given them. (Molly not only comes back visibly happier with a very calm satified energy, Jeff takes his time explaning training methods and gives tips and pointers on what I can do on my own time Molly) So far only one of my dogs have spent time there and the change I saw in her was immediate (positive changes). She always comes back super content, a little tired (from the exercise and playing) and ready to nap and cuddle. I am going to start sending my other dog to the day care so she can enjoy the benefits of working with Jeff and his pack. I very much recommend this if you need training or if you simply want a good place for your pooch to hang out during the day when you're at work (or even if you simply want your pup to play with other dogs and go for an amazing group walk with Jeff on his rollerblades) This is the most satisfied I've ever been with ANY service I have come across in all my life. update: both my dogs have now been going to pack of paws for a month now and they are so well behaved and so happy. my finicky little one is a lot more respectful and actually comes when we call her. She also had fear of stairs which is now gone. my bigger dog who loves to jump on people and is super high energy is so much more well adjusted and calm :)

We loved our experience with Cats Castle! Our cat was loved, played with, brushed and given lots of…read moreattention. While we were away, we received an email and photos assuring us he was ok. we highly recommend Cats Castle and Jo and her wonderful team!

Seems like the negative reviews are pet owners that don't know the price beforehand and doesn't…read moreknow how staying at a strange location will affect your Cat's behaviour. This boarding place is a great middle ground between having Cat sitters and boarding at a vet. Your Cat is boarded in rooms with many suites that opens into a hallway. You can pick suites with windows or even birdfeeders for extra cost. The price for additional Cats is significantly less than the initial Cat. All the Cat's needs are provided for such as water, litterbox cleaning, and daily free roaming into that hallway. I believe you need to supply your own food, I had to since my Cats are on prescription kibble. What sets this place apart from Cat sitters is that they can administer Cat medication, as one of mine needed eye drops. My 2 Cats stayed there for 1 week and the price was pretty reasonable. I can definitely tell my Cats didn't drink enough water as they wolfed it down when back home. Lastly this is only relevant during covid restrictions, but with contactless pickup, make sure your Cat isn't skittish af. One of my Cats has trauma when rescued so she fought for her life to not get put into her carrier by the employee. I would personally request to put that Cat into the carrier yourself, to avoid contributing to the place's smell and avoid needless bleeding. The employee working that day needs a raise or something...

Park9 has been a life-saver in helping me with my dog, Murphy. I often have to leave town on short…read morenotice for work, and for years I have had difficulty finding a suitable friend or place that I feel Murphy is safe and taken care of. It would add a great deal of anxiety to my trip worrying about if the person caring for my pet was as responsible or attentive as I would be. After mixed experiences with friends, or enlisting the help of strangers through referrals or websites, I knew from the first time we walked in the door that Park9 was the only place I would ever take Murphy again. It's obvious that the staff are as passionate and loving towards animals as they are knowledgeable and helpful. When it's time to drop him off, I can barely hold Murphy back as he can't wait to rush off and see his friends again. Highly recommend this place for all of your training, grooming and boarding needs!

The service has declined. On Saturday march 14, I brought my…read moredog who is now 16, vision impaired and clinically deaf in for a full groom which includes ear cleaning. He has mild mobility issues which comes with age and the owner was trying to get him to follow her on his lead down the stairs?? Watching, I reminded her that he is deaf and nearly blind. So she carried him down. Within a couple of hours I received notification he was ready. In the past, his groom took 3 hours. We are fairly regular customers. On arrival, I paid the full amount and tipped before seeing him. At a glance, he looked good! I did not notice his ears were not even touched until we got home. About 90 minutes had lapsed. So I called Nice Diggz and left a voice message advising that my dog's ears were missed and for someone to kindly return my call so we can arrange to correct that. No one returned my call so on Thursday morning I rang the groomer and recited my reason for calling, stating I had left a message from Saturday afternoon. She immediately responded saying there was no voicemail from me! No apology. Just defensive. This was not the first time some part of his grooming was missed either. The time before we picked him up he still had build up from tear ducts under his eyes. He is a white Cockapoo with brown markings around his eyes and back. He has many skin tags which scab and fall off. I bath him weekly at home to maintain his back end. He's had the skin tags with a little more each year since he was about 7. Previously he'd been returned to me clean looking not with the a few of the scabs debris visible. It looks unfinished. It had occurred the three times. I had been taking my dog there since he was two. Different owner at the time; one who I found personable. I know that everyone can't be the same but I won't tolerate rudeness be it blunt or insinuated. At this point I was wondering if I would bring my dog here again. Our relationship is transactional. In my opinion the service has really declined. The hair cuts are fine but the last few visits, the service as requested was incomplete. If you're not sure you'd have to ask seeing as you don't keep notes or have the same groomer doing the session. What was also missing on Thursday was an apology for the inconvenience. I asked the owner if there were new hires. She said no. I let her know that I felt the service had declined as we had to come back and I usually get a lift from my friend or taxi over. She said she had no notes of any of the incidents I mentioned. I was in disbelief. Like a hair salon, how would you keep track or be on top of and physical changes or incidents with your clientele? Hello!! Because nothing was documented does not mean it didn't happen! I sensed she was getting defensive as I shared my take on what the service had been like in the past. I mentioned again that no one returned my call from Saturday afternoon. She claimed she didn't receive any voice mail from me. Rude and dismissive! I mean I've only been calling the same number to make appts for years. If I don't get through, I'll leave a message or call again. Deflection is a go to tactic used by those averse to criticism. She then asked how old my dog was and began keying in notes. Wow! Unimpressed, I told her and how long we'd been coming there - since the previous owner had it when my dog was two. Erika was the owner. After a few minutes the young lady who had initially groomed him brought him upstairs. She said nothing. Just stood there - like a statue. Not one word of apology for her mistake. Note the owner said nothing either but you could feel the tension. I was not trying to get money back or cause a fuss. Anyway I needed to get out of there as I had to et back to work. I felt as though I was the sane person in a twilight zone episode. Word to the owner; you are in a service industry. Professionalism and accountability matter. An apology helps if sincere. Own it! Please.

Booked an appt. for Tues at 3 and specifically asked not to have this groomer named G to do my dog…read moreas he doesn't do a nice cut on her. Arrived at the Dundas groomer and found out G was doing her and the person who was booked to be her groomer was Manager so she was not going to groom my dog. Very disappointing and waste of my time as I have to medicate my dog before grooming. I have been going to this dog grooming salon for years but I find the service not client oriented anymore and this so called manager for the day need a refresher course in public service. Will look for a better dog grooming company who honor commitment and responsibility.