Had to quickly find a place to fix an unknown issue with my car. Not only did Christian Brothers…read moreshow amazing hospitality, but they were very informative and made sure I understood all that was going on with my car issue. They were able to identify the issue and resolve it in a timely manner. I know for a lot of car repair shops, it often takes days maybe even sometimes weeks to do a big repair. In my case, I had a semi-intense repair needed for my engine and they were able to resolve it within 2 days. As a woman, it is important to me that I am being treated fairly and with kindness when engaging in conversations and inquiries with a car repair shop. The shop was very clean which is important to me since often times, people will choose to wait in the shop why their car is being repaired or services. As stated, they were very informative, approachable, and even showed pictures displaying the issue of my car while also providing the severity of it. It's been about 3 weeks since my repair and I haven't had any issues with it since. Definitely will be my go to car repair shop if I ever run into any issues in the future.

Recommended. This is…read morea newer location. Expect the consistent quality of the Christian Brothers brand. The waiting room is comfortable; they have some snacks available, free wifi, a clean bathroom, and comfortable seating. It was a bit cool when I was there, but I could also be cold-natured. The service was very good. They were prompt; they explained my options; they gave me up-front pricing. I had made an appointment but arrived almost ninety minutes early; they took me in, and got to me a bit earlier. The garage is behind a RaceTrac and across from a hospital; it's a busy area, so you have to get in either by going through the RaceTrac parking lot or going down by the hospital and (depending on where you're coming from) maybe doing a U-turn. Not a good or a bad thing; just something to be aware of. Services aren't the cheapest, but they do it right and guarantee their work. Good place, recommended garage.

Have a Dodge Charger with bad cam shafts and rocker arms. They took care of me and had good…read morecommunication throughout.

Had the oil changed in our 2017 Toyota Highlander changed at hale automotive ,…read morerotating the tires and check the brakes is included .I have never Known any auto shop that does this .I had a 176000 Miles on this car original brakes and was finally told I need new brakes after checking them for years 3 days later front and back brakes were replaced . I have used Hale automotive for many years for all my cars I trust John Hale and his mechanics completely and you should too . They only do what is needed and you can be sure it was done by honest professionals

I went in fast service they had no problem with me walking in without an apt.i could hear a sound…read moregoing on there good found it rite away .I had just got the car it was my tire u could see the wires come out .I would never seen it it was on the inside of my tire. Now I'm driving safe I can trust them working on my car thank God for honest serves I could of caused a bad accident killed my self or others I had just came in from out of town 400 miles I drove with that tire thank you donnys automotive for being fast ,freindly, respectfully and honest any friendly people atmosphere God bless ur company and your employees have a seat

Donnie has worked on our cars a few times and have always had good experiences. Price was in line…read morewith other estimates and received our car back in a very timely manner. Will continue to support honest and trustworthy auto repair shops.

Update! Kevin contacted me, via text after reading the…read morereview, asking that I take the review down and allow him an opportunity to come back out and look at the vehicle, free of charge. Kevin shared that he was at risk of losing his job and was a lead tech, although listed as the owner. 'Management' also contacted and asked that I take the review down and offered to refund the labor. At this point (2 days later) I had already taken the vehicle to the Toyota dealer, as his 'management' advised the vehicle was complex and initially declined looking at the vehicle without another charge. Toyota Diagnosis: improper fitting and installed spark plugs. Cost: 98$ inspection- which was deducted from repair cost. Repair cost total, including one day vehicle rental, 468.79$. I reached back out to Kevin and 'Management', via text and email, three consecutive days- excluding Sunday, explaining the outcome and requesting a partial refund (spark plugs, diagnosis, and labor). I have not received a response and am now seeking civil action. Receipts attached. Again, the purpose of this review is to bring awareness.

Kevin is a solid and conscientious mechanic. Shows up on time, does what he needs to do, and does…read morenot try any upselling tactics. Will continue to use A1 Mobile - beats paying more and being held hostage at the mechanic shop or dealership. Great overall value - both for the service and your time.

I had a great experience when my SUV completely stalled on Jimmy Lee pkwy. By the way shout out to…read moreHiram police for the assist. They installed my battery within the hour on the same day no had my dog with us and she was welcomed in because it was hot in July. The whole experience was pleasant and professional. The manager was extremely nice and very helpful

Normally I don't heed caution to reviews, because I have had plenty of positive experiences at…read moreplaces with bad reviews. I took the risk today. I went in to see if they had time for an alignment, and no one was in the front. I noticed an employee sitting down and playing on their phone. We locked eyes with one another, and then after several minutes of waiting, I saw him go over to another employee and say something, at which point Veronica came into the front to help. Veronica was very short with me, offering little customer service, help, or information. After running through some basic information, she asked for my keys. I asked how long it would take, and she said, "Depends on how unaligned your car is." I responded, "That's fine, but if it'll take a while, like several hours, I'm going to get an Uber home." She said, "It won't take several hours." I waited, and they did pull my car in fairly quickly. In total, I believe I waited about an hour. At which point, Veronica came back in asking if I had hit something, because my tie rod ends needed to be replaced. I was in a minor accident recently, but believed that I just needed an alignment. However, I wasn't surprised that the tie rod ends may be damaged. After discussing this, she asked if I wanted to leave my car. I asked how much the replacement and labor would cost, as well as how long I'd have to leave the car. She said, "It won't be done today." That doesn't really give me much information nor does it answer my questions. I have an odd schedule, so I do find it difficult to make arrangements when things like this come up, which is why it's all the more important for me to at least have an estimation. I'm not looking for guarantees, but just something to work off of. I did eventually get some pricing, but still no estimation on time frame. I told her that I would just take the car back. Veronica left the front and went back to the garage. I was never given paperwork, physical quotes, or anything. A mechanic came in to give me the keys, and then went back to the garage. I walked out to ask if I owed anything, because I had not been charged. Veronica told me that I did not owe anything and was set. During these interactions, the phone did ring multiple times, and Veronica answered. I don't have an issue with her taking a call while we're interacting, but it seems in poor taste for her to make disparaging remarks about the callers to me while they are on hold, as she did. This is incredibly poor customer service. The whole interaction made me feel more like a nuisance than a customer. I have an idea of what's wrong with my car, I'm thankful I wasn't charged, but I won't be back.

Really great shop. You can trust these guys and they are fast! They've done several jobs on my…read moresons mustang and they are always below quote!

Unfortunately, I didn't have the best experience at this PepBoys location. I first want to start…read moreoff by saying customer service is something that is very important to me as I work in a career where I am faced with a lot of great moments and challenging moments when showing customer care. With that, I'm very understanding and patient when things are out of other peoples control when you're asking for services. I had an appointment for 1 PM which I dropped off my car to get an inspection on what it appeared to be, my rotors and brake pads serviced. Will, who was the only one that I had a good experience with in regards of customer service informed me that it was going to take an hour in order for them to complete the inspection. That was totally understandable as it seemed like they were of course busy (for further contexts I went during a weekday because I knew on a weekend it was going to be jampacked. However, I also know that even during the weekday I do understand that there could have been a chance of there being a lot of customers) I waited about an hour and a half to two hours before I went to check on an update of my car (because now one called me for an update or anything) When I went inside, another employee informed me that my car was not inspected, and I noticed that it was sitting in the same spot where I parked it. I asked if there were any updates on an estimated time of inspection as it was two hours past my appointment. He then responded saying I don't really know as you can see we have a lot of people who cars that we are currently servicing. Again, I completely understand things get backed up, and there are certain things that are out of our control. However, when it comes to customer service, it's all about your response, your delivery/tone, and providing information that is feasible to the customer. I wish my experience was different and he could've communicated to me with updates about my car along the way before I waited two hours only for them to tell me they're unsure of when my car is going to be examined. I decided to retrieve my keys and go down the street to Firestone, where they were a lot of help and assisted me through, the process of getting my repairs. Again, I want to highlight when it comes to service and being in situations that are uncontrollable, how you respond and show care to the customer is important!

Took my car into pep boys thinking that I had an alternator problem and planning on paying to have…read morean alternator changed. They called back in a couple hours and said it was only a battery terminal issue. At a time when you think auto repair places try to stick it to you they were honest and up front. Great experience

Always helpful. Very good service. Honest. Very knowledgeable. I highly recommend this business…read morefor you automotive repair needs.

I took my car there to have the valve cover gasket and the ignition coils replaced. It took a week…read moreto complete these repairs. After picking it up I had to take it back due to my car running rough. After they kept it a second week all they cleaned out the carbon deposits. After picking it up I had to take it back due to my car running rough. After they kept it a third week, they did not find anything wrong. After picking it up it was still running rough. I took it to another mechanic, which they had it diagnosed and repaired in under 5 hours. Come to find out Matt installed a faulty ignition coil which cost me about $400 and being without my car for two weeks. I will never go back to Matt's Garage

Wonderful team and awesome service. They took excellent care of everything that was needed to be…read moredone

Called about having one tire replaced. Was told the tire was in stock. went in the next morning at…read more8:30 and was told it would be between 1 1/2 to 2 hours. At 2 1/2 hours I checked, my car was up on racks with hood open. Asked what was going on and told that they had to go get a tire And should be back in approximately 20 minutes. At 3 1/2 hours car still on racks and told the tire just got there. After 4 hours I finally got my one tire. When questioned why I was told , the day before, that the tire was in stock, I was given the"the computer showed we had 4 in stock". If you are considering purchasing tires go anywhere else besides Mavis Hiram. If you want to experience the very definition of incompetence then by all means shop there. I gave one star because The ap won't allow zero.