1. Take 5 Oil Change

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    Acworth, GA

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    Take 5 Oil Change

    3.6 (52 reviews)
    Open • 7:00 am - 8:00 pm
    Updated 1 month ago

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    I visited Take 5 on 12/20/24 at 12pm for a standard oil change like I've always gotten from there. This experience was much different, after they completed the 'oil change' they had me rev my engine up for 5 seconds and white smoke started coming out of the exhaust. No one knew what was wrong and kept saying "well we don't have this kind of car so we dont know if it's suppose to do that." After about 15 min of looking under the hood they reassured me it would be fine and to "drive it around for a few miles to make sure." Once we tried to start the car it wouldn't start fully and threw a transmission malfunction code. The manager on duty said they would have it towed and taken to their mechanic shop they use, it would be looked at that day and would be in contact with us ASAP to give us any sort of update. My husband and I had to be picked up and was without a car. We passed take 5 on the way to dinner at 7pm that same day and my car was still there. The workers said "well the tow truck will be here either late tonight or tomorrow morning". We never got a call from Friday the 20th until Friday the 27th. The car wasn't towed until Sunday and since it was the holidays, the car shop was closed Monday-Thursday. From Saturday up until Friday the 27th I have called 10+ times with no answer. I went to take five on Thursday the 26th to get someone to give me any sort of update but no one could answer me, or knew what I was talking about and I was told "just keep coming back up here or try calling again". The car shop that they sent it to called me on Friday the 27th and told me that my car was ready and that take five drained my transmission fluid thinking they were draining the engine and thought they were refilling an empty engine but instead added 5qts of oil on top of the other 5qts that they 'drained.' So my car had 0 transmission fluid and 10qts of oil in the engine. I called asking for a rental car on Saturday and no one would answer. I had to go out on my own and get a rental car since take five never offered me one, or answered me about one on the phone. I had to get my original oil change from take 5 approved by upper management for a refund. They are not wanting to refund me for my rental car I had to have for 7 days to get me to and from work. I was told on Saturday the 28th via email "we didn't know you would need a car" and that they weren't made aware. I called multiple times and even went up there, I'm not sure how much more I could have made it known that I would need a rental car. I'm not sure what they expected me to do for 7 days with no car, a job and 2 kids. I was without a vehicle for 7 days and had to pay for a rental car with no compensation all due to take five making a huge mistake that could've ruined my car completely. They wanted to make sure that I knew they valued me so much as a customer and so graciously gave me 2 free oil changes that must be used by November, not that I plan on even using them ever again. So if you want to get an oil change and possibly have your car end up In a junkyard because you drove off with no fluids, Take five is the place to go!

    Prices. High quality and last longer.
    Yolanda P.

    This place was EXCELLENT! This is the best oil change experience I've ever had and I probably will not go anywhere else moving forward. Customer service was GREAT! I love the fact that I never had to get out of my car and that I could see everything they were doing. They also explained what they were doing, what I needed, the whole shebang. I didn't leave feeling like I got duped. I got an oil change, engine flush, and a new filter. I could see them throw away the old filter and the liquid from the flush. It just felt HONEST and let's be real you cannot say that about all car maintenance places. I HIGHLY recommend going here. I also pulled right around to the other side and got my emissions test.

    Their price plan for the oil change

    Pulled in very fast service did a great job. The person that was doing the paperwork saw that I was prior military brought it up, asked and then gave me a 25% discount super impressed with these guys .

    Great customer service and well knowledgeable.

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    6 months ago

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    Victoria S.

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    7 months ago

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    Victoria S.

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    9 months ago

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    7 months ago

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    6 months ago

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    10 months ago

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    2 months ago

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    2 years ago

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    2 years ago

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    11 months ago

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    Victoria S.

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    2 years ago

    Just pulling out from getting our oil change and everyone was nothing but friendly and effecient!! Thank you, will definitely be back!!!

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    2 years ago

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    2 years ago

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    6 years ago

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    2 years ago

    Terrible service and attitude. Left my oil stick sticking half way out after I said I didn't want their service.

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    4 years ago

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    3 years ago

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    2 years ago

    Very friendly and helpful. Devon and Blake did good job greeting me in and completing the service. If anything, a little over the top. lol.

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Stan the man was awesome!!! Highly recommendVery nice and Quick/efficient. Great service

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    4 years ago

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    7 years ago

    Fast, efficient and great customer service. Highly recommended! The manager Andrew was incredibly friendly.

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    6 years ago

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    Page 1 of 2

    Ask the Community - Take 5 Oil Change

    Review Highlights - Take 5 Oil Change

    “Then a gentleman, Matthew, checked my oil and showed me that it was golden in color,clean, with level at Max.”

    Mentioned in 3 reviews

    Read more highlights

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    Thank you for the amazing service. They fix my tire fast…read more Thank you for the amazing service. They fix my tire fast.

    Extremely disappointing experience at Mavis Tires. I brought my vehicle in for an alignment on…read more9/19/26 and ended up waiting around three hours just for them to begin the alignment. After sitting there for hours, I was then told I would have to wait even longer before they could finish the job. At that point, I had already wasted enough of my time, so I left and took my vehicle somewhere else, where I was able to get the alignment done without all the unnecessary waiting she never once went to go check on the status of my car to update me she but that's not surprising considering she was glued to her phone 90% of the time I was there. What also stood out to me was the way the manager svita spoke to the staff. The way she talked to her employees was extremely disrespectful and unprofessional, and it made the entire environment uncomfortable. On top of that, the customer service was terrible. I understand that shops can get busy and delays can happen, but keeping a customer waiting for hours without properly communicating the situation is unacceptable. I definitely won't be returning and would recommend people think twice before bringing their vehicle here. I also heard her talking to her staff through the walls while I was in the waiting room about how they all needed to go home and have someone they know leave a good review on the business..

    Take 5 Oil Change - oilchange - Updated October 2026

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