The oil change was very thorough.All fluids with topped and the team numbers were very helpful and…read moregave more information about things that could potentially go wrong with my car to save money

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kennesaw.

From scheduling my appointment to dropping off my car and picking it u, everyone at Christian…read moreBrothers Automotive was professional and friendly. I had an oil change and a repair that was identified during my pr visit completed this time. One thing that really stood out was the transparency. I received a text and email with detailed report explaining the work being done and the status of the services, along with a video showing the needed repairs and the compl wor. This gave me peace of mind and made me feel confident that I wasn't being taken advantage of. I also needed a shuttle ride back to my house while they worked on my car, and the driver was pleasant, patient, and great to talk to. When it was time to pick up my car, the checkout process was quick and efficien. They explained what was done and provided recommendations for my next oil change. As a female, you can sometimes feel like a target when getting car repairs, but at CBS, they hone over and beyond to explain and show you the work the being done and any recommendation. CBA is the only place I will go for any car repairs or services. Highly recommend!

Great staff - had an oil leak - quickly diagnosed the issue and changed the oil and filter seal…read more They did a car care check and took pics and discussed future needs. The diagnostic report very detailed with pics. If took a relatively short period of time. I will definitely be using this facility for all my car maintenance needs. So glad I found a reliable car repair facility without relying on the dealer.

Such an amazing experience: From start to finish, everything exceeded my expectations. I got an oil…read morechange, new air filters, coolant flush and emissions. Matthew and Tyreke were exceptionally professional and highly proficient. They made me feel incredibly comfortable and walked me through every step of the process with patience and clarity. Their attentiveness and care were truly appreciated. I cannot recommend them enough.

Forgot to attach the under plate not once but twice. After it was destroyed they would not replace…read moreit. Worst customer service!

Went here for years, but I will not be returning. Recently, my son took his car in to get the oil…read morechanged. Apparently, the car was "running hot" and they had to "top off the coolant". They told me that it was a bit low on coolant, but they topped it off. He got the oil changed and drove out. 2 days later, the engine blew (threw a rod), apparently due to overheating (or maybe due to not correctly installing the oil drain plug... we will never know). After my mechanic told me that the car's engine died due to not having oil (again, it could have been this, but there is a very good chance it was simply overheating), I contacted the store and spoke with the manager. His name is Chabrol Johnson (he goes by CJ). He made me feel bad for taking the car to my mechanic and not taking it to him first (I told him I wasn't sure what the issue was, so I didn't want to assume it was their fault). He pressured me into letting them tow the car there for them to examine it. He was extremely rude and unprofessional. When I questioned him about being able to drive a car 87 miles on an engine with a thrown rod, he told me that you could drive a car with a thrown rod (sorry, this just isn't true... it would be undeniable that something was wrong and you would not be driving it all over town). After multiple exchanges with him, I decided that I needed to talk to someone who was more professional so we could get to the bottom of things. I ended up talking to the regional manager (Her name was Jill) and she was SO nice and helpful. We examined footage to prove that they did put oil in the car and had to add almost a gallon of coolant (which was very different than them telling me it was a "bit low" but they topped it off). Again, I find it suspicious that the car drove in fine and blew up 2 days later, BUT it very well could have been the coolant issue... That being said, my review is not because of THAT part... it is how the manager at this location (CJ) treated me. Disrespectful, rude, sarcastic and condescending and very unprofessional. I suggest going to another location where you will be treated better (should you find yourself in a situation where you need to speak with a manager). I will never be returning here. :-)

I had my tire changed out a couple weeks ago, and started to hear a rough sound right after. I paid…read more90.00 to get the lock cut off , and tire changed out to a new on the I purchased at discount tires. I took my car back to this shop so they can maybe rebalance the tire. They told me we can take a look at it, but you might have to pay. I cannot believe the nerve.

I went there today after work. I only waited a little while, and I was taken care of and the…read morecustomer service was excellent !

I usually go to my local trusted mechanic in Decatur, but it's too far of a drive, so decided to…read moregive them a try. Got the full synthetic. They only gave me 2 choices. Was quoted $95. Then another guy stepped in & handle it, while the first guy went to the other car next to me. He gave me $5 off. Gave him a $100 & told him to keep the change. Oil was filled with the correct type. Even though I stayed in my car, I could see thru the crack in the hood when he was putting in the oil, & it was 0W20. After they were done, I drove home & recheck their work. Oil was filled to the full line. Look under the car, no oil dripping. Next day, check as well, no dripping oil.

Long over due thank you. Ram 1500 rear end grenaded on the…read moreway to Florida with my Family. Shop found new rear end. Got it done on a timely manner. Shop Manager& mechanics

KM has been my "go to" for over 15 years. They were able to help me get years of extra life from a…read moreJeep Cherokee and when I bought a Toyota I spent the next years making sure all my friends went to them first, Integrity and competence are the two words that come to mind when I think of them. And with a recent visit concerning an emissions issue they still live up to my high opinion of them.

I have a '47 Power Wagon that had split rims. No one else would touch them. Not only did Midtown…read morehandle the work but told me not to buy a more expensive tire but put me with the correct tire for my real need. Great folks to do business with.

I would like to say I came by here for the first time when I got a flat tire, it was the closest…read moreshop. I'm not white and my family isn't from the US but they were VERY kind to me. The staff treated me fairly and the prices were standard. The staff themselves are a diverse team but most importantly they did a good job taking care of my car. That's what I'm most concerned about- is their skill and they did an excellent job. Nothing weird happened to me and another guy from Jamaica came by and everyone was very kind. Also the short white guy that they mentioned below- yes he helped me and was very professional and explained everything to me.

After leaving a negative review I received a response from the Business Manager instructing me to…read morereach out to James the Regional Manager for the Franchise Premium Velocity Auto, LLC. James is the same person who has not responded to my calls, texts or emails. I emailed James and again forwarded my repair cost invoice in November 21 and have not received any communications from James. I wish I had read the negative reviews on Yelp and Google. I'm glad there were a few people that were happy with the service. I feel they were lucky. The techs were nice just not competent.

I noticed that some of these reviews are several years old. It's unfair for reviews to be kept up…read morethis long, since managers as well as employees come and go. Granted, today when I entered there were no other customers but me. They had me in and out in about 10 minutes or so. Give these guys a break; they're just trying to make a living.

I went in for an oil change on 5/3/25, this location was extremely busy but the new manager Helene…read morewent above and beyond to make this happen for me as I told her I was headed out of town, even though it took a little longer than planned the staff kept me updated on what was going on and kept apologizing it was taking a little longer than normal, they even topped off my fluids and did a free brake inspection to make sure I was safe on my trip, definitely go in and check them out, they are extremely helpful and friendly, I love the new faces and management in this location!

DO NOT GO HERE SCAM Total scam. I came in with a bad starter…read moreand a 4-month-old battery. Instead of just addressing the starter, they charged me $45.00 for a mandatory battery test. When they 'couldn't get results' from the test, they claimed they couldn't even check the starter unless I paid $211.00 (plus tax and labor) for a new battery first. They are just padding the bill with unnecessary parts and tests. Avoid this place if you don't want to be overcharged." Lee if you would like please call my cell I'd be happy to discuss our experience there today... 1-203-628-6537

My vehicle needed transmission & radiator fluid change (no flush, just drain & fill), as it's been…read more75k miles when I bought it new. They accept walk in, as well as appointments. Everything is thoroughly explained. You tell them what you need, they inspect your entire vehicle & give you other things that needed attention, like my rear wiper, which I declined, as I never uses it. Whatever you agreed to, then the work is done. They charge a fair price, even cheaper, like with oil change, than the place I used to go to get my oil change. Randall, Pat, Gage? are great, friendly guys. They keep you updated on your vehicle status. This is my go to shop from now on. Glad I found them.

HONESTLY!!! Amazing people that work there they take time to listen and take care of your car like…read moreit was there or their own family member i have no worries about my car or the work they do during and after