One star because I have to rate it. This place states that they can do emissions, they couldn't…read moreapparently only one person certified to do it and he wasn't available. Next purchases the most expensive service available and during the work , I hear banging and then several people standing around. Apparently, they couldn't get the oil filter off, and didn't have the right tool to do so. They offered to try something with no guarantee and when asked what would happen if it didn't work, I was informed that they'd have the truck towed at my expense. Upon leaving they offered an apology, but no restitution for charging me for the oil filter. Not recommended

The oil change was very thorough.All fluids with topped and the team numbers were very helpful and…read moregave more information about things that could potentially go wrong with my car to save money

Brought my sons car here based on a previous spring inspection thinking in might be time for a…read morebrake replacement. New inspection showed it did not need brakes at this time but during the inspection showed several items that needed attention. What I like best about Christian Brothers is that they list all things on the inspection and you choose what you want fixed no pressure ever. As always great communication and great service. Thank You Christian Brothers!

Always a pleasant experience. They're quick, helpful, compassionate, and thorough. All charges are…read moreupfront and reasonable compared to other service stations. They're also great at communicating. Other places you have to keep checking in and even nag them to get information. CB is always keeping you in the loop

Such an amazing experience: From start to finish, everything exceeded my expectations. I got an oil…read morechange, new air filters, coolant flush and emissions. Matthew and Tyreke were exceptionally professional and highly proficient. They made me feel incredibly comfortable and walked me through every step of the process with patience and clarity. Their attentiveness and care were truly appreciated. I cannot recommend them enough.

Forgot to attach the under plate not once but twice. After it was destroyed they would not replace…read moreit. Worst customer service!

Jaymi was amazing, I had been having problems with a tire(chrome rims)3 year problem JaymI repaired…read moreit in 30 mins, like I said he is amazing

Used this place for YEARS (10+). Took our WHEELCHAIR van there on Wednesday this week for an oil…read morechange. Supposedly it was done and done correctly, and I received the website discount. However, I did notice oil leaking in both our garage and in the grocery store parking lot. Later in the day the car had to be taken to an auto repair place for work on the front axle (separate issue). They found that the oil drain plug had not been properly installed, and they had to re-do the oil change and charged us for it. Express oil change would NOT give us a refund even though we had to pay for the oil change twice because of their incompetence. DO NOT USE THIS PLACE. THEY DO NOT KNOW WHAT THEY ARE DOING. Very thankful for the car repair shop (Chole's), which I recommend very highly.

I usually go to my local trusted mechanic in Decatur, but it's too far of a drive, so decided to…read moregive them a try. Got the full synthetic. They only gave me 2 choices. Was quoted $95. Then another guy stepped in & handle it, while the first guy went to the other car next to me. He gave me $5 off. Gave him a $100 & told him to keep the change. Oil was filled with the correct type. Even though I stayed in my car, I could see thru the crack in the hood when he was putting in the oil, & it was 0W20. After they were done, I drove home & recheck their work. Oil was filled to the full line. Look under the car, no oil dripping. Next day, check as well, no dripping oil.

I went there today after work. I only waited a little while, and I was taken care of and the…read morecustomer service was excellent !

Long over due thank you. Ram 1500 rear end grenaded on the…read moreway to Florida with my Family. Shop found new rear end. Got it done on a timely manner. Shop Manager& mechanics

KM has been my "go to" for over 15 years. They were able to help me get years of extra life from a…read moreJeep Cherokee and when I bought a Toyota I spent the next years making sure all my friends went to them first, Integrity and competence are the two words that come to mind when I think of them. And with a recent visit concerning an emissions issue they still live up to my high opinion of them.

I used to visit their N druid hills road store, very good…read more Recently moved to woodstock and find this neighbor store, they are fast and friendly. I will continue my maintenance with them.

I have a '47 Power Wagon that had split rims. No one else would touch them. Not only did Midtown…read morehandle the work but told me not to buy a more expensive tire but put me with the correct tire for my real need. Great folks to do business with.

After leaving a negative review I received a response from the Business Manager instructing me to…read morereach out to James the Regional Manager for the Franchise Premium Velocity Auto, LLC. James is the same person who has not responded to my calls, texts or emails. I emailed James and again forwarded my repair cost invoice in November 21 and have not received any communications from James. I wish I had read the negative reviews on Yelp and Google. I'm glad there were a few people that were happy with the service. I feel they were lucky. The techs were nice just not competent.

I noticed that some of these reviews are several years old. It's unfair for reviews to be kept up…read morethis long, since managers as well as employees come and go. Granted, today when I entered there were no other customers but me. They had me in and out in about 10 minutes or so. Give these guys a break; they're just trying to make a living.

Waited 3 hours for an oil change and a tire rotation. After payment and 2 hours later they brought…read moremy car out, and I noticed that my tires weren't rotated, informed them that I had already paid for both but the tire rotation wasn't actually serviced, they then took my car back to rotate the tires. Took another hour for a tire rotation. Each of these services should take roughly 30 minutes max, no acceptable reason to be waiting 3 hours for an oil change and tire rotation when the lobby is also completely empty. No acceptable reason to have my vehicle returned to me with only a portion of the services I paid for to be actually be done. Would not recommend this place, definitely will try to pull one up on you.

DO NOT GO HERE SCAM Total scam. I came in with a bad starter…read moreand a 4-month-old battery. Instead of just addressing the starter, they charged me $45.00 for a mandatory battery test. When they 'couldn't get results' from the test, they claimed they couldn't even check the starter unless I paid $211.00 (plus tax and labor) for a new battery first. They are just padding the bill with unnecessary parts and tests. Avoid this place if you don't want to be overcharged." Lee if you would like please call my cell I'd be happy to discuss our experience there today... 1-203-628-6537

Honest, thorough, and fair. Period. I took three of my vehicles here in a week's span. New…read morecustomer. They listened to my issues, properly and accurately diagnosed the problem, and offered appropriate solutions. Communication was terrific! In one case, I thought that I had a coolant problem but after thorough testing the vehicle came back clean and no unnecessary repairs were recommended. Honesty creates loyalty and this shop has won my business!

Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler