My mom came to visit and chipped her tooth while she was visiting and Dr. Dylan Morgan was able to get her in right away. Prices were great and the results look amazing too! read more

Castlebury Dental - Tooth repair - General Dentistry Near Me - Eagle, Idaho

I was one of Dr. Dylan Morgan, DMD assistant while he was in the Army in Tacoma, WA. In all the years that I have been a dental assistant, I can say Dr. Morgan is a very good dentist! He has a good chair side manner and listens to his patients. I'm happy to see him in a dental practice where he will build relationships with the community. read more

I love this dental office. I have had cleanings, fillings and crowns done by the awesome staff. I have never before had a crown seated that did not require adjustments until the one by Dr. Sara! I highly recommend this office for dental care!! read more

So less than 24 hours before my moms dental appointment she gets a text telling her they're now out of network as of (AUGUST) and she might have to pay to to 40% out of pocket. I called them and asked why they waited so long to let their patients know and they replied it wasn't their responsibility and united health should have sent a letter. I am sorry but you've had since August to tell YOUR patience about this, but you waited till right before an appointment to let them know. Well, that's just dirty business! read more

Friendly Front Desk to great hygienists and assistants to educated, gentle dentists. I have been well cared for many years by Dr. Ashley Sara. invisilign and excellent checkups. Never had to wait. Highly Recommend. read more

State of the art equipment. Great 3 dimensional views that you can see of your teeth and cavities, Ugh! I'm happy I'm a patient there. Staff is friendly, helpful, informative, professional and Drs. Andrea and hubby Brown are very positive. I don't have dental insurance because, well, I didn't want to pay for it, insurance rates high, you know. To my surprise, they offer their own insurance at a cost of $350 for the year. It covers two cleanings, x-rays, and more, plus for any dental work, there is a 20% discount on their dental work, like crowns and invisalign. Great value and a serious business aimed at making people happy there. I'm very happy! read more

I am not a fan of this clinic. They are mostly interested in upselling invisalign and pay less attention to basic dental work. Some hygienists are good but some are marginal. I did not get to see the same dentist each time and there was a lack of continuity. read more

Second time to Castlebury Dental. Gentle Hygienist, wonderful amenities and very friendly front desk attendants. So glad I selected this establishment. read more

I am so grateful to Castlebury Dental, all of their professional staff, Dr. Andrea, the people that run the front desk. They love us, their patients and it shows. I have received the very best dental care ever, bar none. So happy to have found them. With gratitude and appreciation to the entire staff! read more

I couldn't be happier to be a patient at Castlebury. I have had extensive dental work over the years, under the hands of some questionable dentists, so I know when someone is good and when they're not. It's scary to go to a new dentist and not know what you're getting. I started with Dr. Andrea last year and was uncertain how the practice would be. Luckily, I found a great clinic. The building itself is clean and bright, with modern technology and lots of little perks like TVs, headphones, and massaging chairs. They'll give you a blanket if you're cold and a scented washcloth after your cleaning to wipe your hands and mouth. Beyond the creature comforts, they do a good job. I think the cleanings are thorough. I have had a root canal, and it was as comfortable as the procedure could be. The crowns I've had them make have been well-seated, and my fillings have been fairly quick and they always triple check to make sure I'm numb enough and not in pain. They offer their own "dental savings plan" so if you don't have insurance, you can pay a sum in advance for the year and then save on cleanings and procedures. While it's not cheap, it helps if you have to get some work done. They are great at explaining all the costs to you, as well as breaking down confusing bills if you need them to, and they can offer payment plans if you ask. I really recommend Dr. Andrea Brown and my hygienist, Kristin, as well as the whole staff here. They make it easy to get an appointment and are a breeze to schedule with. Everyone smiles (under their masks, anyway) and makes you feel welcome in the office. If you're looking for a dentist, make sure to stop here. read more

After calling a couple dental offices in the area that were not helpful I came across this wonderful office. Castlebury Dental was very helpful and seemed to really care about my urgent dental issue. They got me in right away, and the entire staff was very thorough and took great care of me! Professional and kind front desk, billing, great dentist and dental assistant I was seen by. I plan on going back and bringing my whole family! read more

Amazing prices and they did a great job cleaning my teeth plus they were very nice and professional!

Thanks to the entire dental office from the front desk, to the assistant, to the dentist. I needed a crown for a cracked tooth and this is the first crown I have ever received that fit absolutely perfect! No adjustments were necessary. Dr. Sara was fast and gentle. She made sure I was happy before I left the chair. Great office. read more

I went in for a toothache. I called the office and was able to get an appointment within an hour. When I got to the office, they took me in right away, explained the process with insurance and payments and befit I knew it, I was in the room! While I'm filling out paperwork, Jennifer( who was awesome by the way) took my X-ray. Within 5 minutes of the X-ray, Dr Dixon came in and went over what he saw in the X-ray. Both Dr Dixon and Jennifer did everything they could to make me comfortable. There aren't a lot of dental offices with the service and care that I got. And, it's so clean! I will be bringing my family there. read more

Very impressed with all of the office staff at Castlebury. Dr. Brown figured out exactly what was causing my pain and was able to treat it that day. So glad to have found a great dentist office! read more

Ultimate bait & switch. I called 2 weeks ago to get my husband in for example & cleaning. According to their words, they scheduled a longer appointment to accommodate for a Periodontal exam/CLEANING! I was informed each Periodontal treatment would be $149. However, my husband went tonight, it was a normal exam, nothing periodontal... and they said it would be $1400 to complete the periodontal and they did a BIG FAT NOTHING! Hey Castlebury, thanks for NOTHING! Such a waste of time! read more

Everyone at the Castlebury Dental office is friendly, professional, and EXCELLENT at their jobs. I feel welcomed and well cared for during each of my visits. Props to the team for making dental care as painless as possible! It may sound unusual, but I've never felt pressured with an upsell on unnecessary dental work - they recommend what's needed, provide options, and help find a best fit for the patient (you'd think that'd be a dental normal but that's not been my experience in other towns/offices). This offices also has many wonderful cosmetic dental options, too. Highly recommend this team, especially if you are nervous about dental visits. I'm so glad a friend recommended Castlebury Dental to me! read more

Dr. Brown and his staff are absolutely amazing. They are so patient and friendly! They have the nicest amenities as well. They have really made the so-called "scary" dentist experience and enjoyable and peaceful one. I got Invisalign with them and they just did an amazing job. I'm so happy with the results! Dr. Brown has an amazing eye and really want things to turn out perfect. I highly recommend them for Invisalign or just regular dental work ! read more

I can not say enough about how awesome Castlebury Dental and Dr. Brown is. The staff is caring and timely, the pricing is very fair and the level of service from a general cleaning to a crown and finally a tooth extraction is excellent. I finally had to have a wisdom tooth removed at age 50. Dr. Brown numbed it up pulled the tooth and half a day later I do not even need any kind of pain reliever I am amazed! 5 stars all around. read more

I am beyond upset with Castlebury Dental. We had been going here for quite some years. They were small and new when we first started making appointments. Dr. Jacob Brown was nice, personable, and they have a beautiful facility. However... as they practice grew (with huge promotional give always for referrals) they grew quickly, and without notice we were switched to a new dentist. Ok... no big deal... we can adjust. Then out hygienists keep quitting ... ok, but they still have a great facility. This year though, takes the cake. Going to the dentist often requires taking time off from work. My time, your time, our time is JUST AS VALUABLE as their time. Not once, but TWICE ... my husband takes time off from work only to be told that they didn't book enough time to complete his cleaning! What!?!?!?! I call and Dr. Brown kindly returns my call. I am complementary and explain how frustrating it is to have this happen, and the first instinctual response is NOT an apology. Not even "I can understand how frustrating that could be." NO! First response is "can I give you a reason why you are wrong." Castlebury Dental is more concerned with acquiring new customers, and couldn't even muster enough customer service tact to be apologetic. This is customer service 101! read more

Having not been to the dentist in over a decade, I was very apprehensive to step foot into any dental office. However, after receiving several recommendations for Castlebury, I knew I would be in good hands. It was the best dental experience that I have received in my life. How many places are there where I can get my teeth cleaned while watching Netflix? Oh yeah - AND while getting a massage! Kink in your neck? They have neck pillows for that! Megan, Melissa, Andrea, and were wonderful, and I look forward to my next appointment this fall! Thanks Marcia for the extra push to check the place out! read more

Dr.Brown at Custlebury Dental is amazing. He always describes to me what he does and answer all my questions as well as understanding my fear of dentistry. I really enjoy my visit in this beautiful environment all personal just so calm and nice! I will recommend this office to anyone who is looking for a a good dentist. read more

Castlebury Dental - Dr.Brown and His family ! - General Dentistry Near Me - Eagle, Idaho

We are new to Idaho and to Meridian. We chose Castlebury for the location, the easily scheduling of appointment. The checkup was thorough- the hygienist did a complete clean and the office isn't uncomfortable! read more

Overall, I would recommend this dentist. Staff: All of the personnel I came into contact with (which is probably everyone that worked there between 2011 and 2014) were very friendly, professional, and efficient. They are good about dealing with insurance claims, as well as tracking your checkups and treatments. You'll get friendly reminders via phone when you're overdue for a checkup. They are flexible (not pushy) about out-of-pocket payments -- on two different occasions, I forgot I owed them money until I received a bill in the mail months later. Timeliness: I never had much of a wait time, and I never saw more than one or two people in the waiting room at a time. They appear to schedule appointments in such a way that they are able to accommodate patients on time. Office: The building is new, very nice, and kept clean. The amenities are quite comfortable, from the chairs in the waiting room to the dentist chairs (which have built-in massagers). The TV's on the ceiling with basic cable connected are a nice touch that I appreciated. Wireless headphones are provided to listen to the show you watch. Additionally, there's a play area in the waiting room for small children. Treatment: For the most part, dental treatments have been quick and as-expected. I've had several cleanings and fillings at this establishment since 2011. Dr. Brown and his assistants have always been careful to ensure my comfort. I just have two complaints with treatment, and these are why I gave 4 stars instead of 5: 1) I was told that they do not use amalgam fillings, even on molars. Composites are more expensive to begin with, and most insurance providers will not cover as much of the cost of white composite ones when placed on molars, resulting in a larger out-of-pocket expense. According to research I've done, and according to a different dentist I visited just last week, amalgams are actually stronger and typically last longer. I'm unsure what Dr. Brown's justification is for not using amalgams, but this is something that you may want to know when considering new dentists. 2) Dr. Brown applied a composite filling on one of my molars (tooth 14, if I remember right) a little over a year ago. The cavity was deep enough that it had become somewhat sensitive to cold. In the weeks after receiving the filling, the sensitivity subsided. However, a month or two later, the sensitivity began to return. I should have brought that up with Dr. Brown, but I didn't. Just over a week ago, I had a root canal performed on that tooth (due to the fact that I didn't get it taken care of in a timely manner). The dentist who performed it thought that the filling was done improperly and allowed the cavity to continue to decay. But this was a one-off incident -- as mentioned before, I've had several fillings done by Dr. Brown, and the rest of them have held up just fine to this point. Overall, it's a well-run establishment, and I doubt you'll find a much better one in the valley! After moving to southern California and getting an idea of what dentists and their offices down here are like, I definitely miss Dr. Brown's office! read more

Beyond amazing care and service! My daughter was born with a lip tie that made feeding extremely challenging. When I called the office the receptionist was extremely helpful and was able to offer an appointment for the next day. We met with Dr. Brown who thoroughly explained the laser procedure to fix the lip tie and answered all of our questions. My daughter is now able to breastfeed without causing pain and creating damage. She is no longer gassy and irritable from swallowing a lot of air due to improper latch. What an amazing difference! read more

In respect to every dentist I've had in several states, Dr. Jacob Brown is tops. From the front desk, to the hygienists, to the assistants, to Dr. Brown, the entire staff has been so friendly, helpful and knowledgeable. They have their own excellent dental insurance. Castlebury Dental has more than just the normal cleaning and care. They have several programs for straightening teeth, which are a lot easier than the braces I had as a teenager. My neighborhood has a blog and 7 out of 10 recommendations were for Dr. Jacob Brown, so there are many who feel the same as I do. Thank you, Dr. Brown, for the great care. My teeth have never felt better or looked so fabulous! read more

Everyone at Castlebury Dental is incredibly friendly and helpful. I had to get my cleaning and a cavity a few days before my birthday (never fun) but they did a great job and were very passionate about what they do. They then went above and beyond to send me a dozen cupcakes the next day :) That certainly made my day and made me feel special! Who has a dentist that sends them cupcakes???? Feeling lucky to have found them and fortunate that they are my dentist! Would recommend them to all of my friends and family! Thank you Castlebury Dental for all you do!! read more

Dr. Andrea Brown is absolutely incredible! I found Castlebury Dental through a groupon - and to be honest I avoid going to the dentist like the plague. I have severe dental anxiety and get really stressed for days before an appointment. After going in for a long overdue cleaning through my groupon, I was so pleased with my experience. The office is very clean and modern. They have nice TVs on the ceiling and massage chairs! They will give you a blanket if you're cold and overall just care about your comfort. While I received my cleaning, they were very gentle and thorough. After x rays and finding a few cavities, I knew I would have to come back. A thought that would normally terrorize me, and while I was anxious about it I knew I was in good hands and could get through it. During my procedure a few months later - Dr Andrea took such good care of me. I received a sedative to help me during the appointment which was AMAZING!!! I was calm and relaxed and was able to get through two hours of work no sweat! Andrea was kind and gentle while still tackling the mess that was my mouth. I am very pleased with the professionalism of everyone at Castlebury Dental! The girls at the front desk have been extremely helpful and I think I might actually enjoy going to the dentist? So crazy! Something I've cried over my entire life... I am so thankful for them! read more

Excellent!! The dentists are very good and know what they are doing. I highly recommend!!!

What a Great place to have your dental needs taken care of. The staff is very friendly and welcoming. They make you feel right at home. My boys enjoy going to the dentist now. Just an awesome group of people. read more

I'll just post these facts without comment: Castlebury Dental's Dr Brown said I needed fillings in 19 teeth, which would cost about $4300. This didn't sound right, so I got a second opinion. The second dentist said I needed fillings in 3 teeth, which cost about $500. Draw your own conclusions. read more

BEST CUSTOMER SERVICE EVER! Way to go DR.BROWN! This Dental office KNOWS how to treat a customer with ABOVE and BEYOND treatment! Where do I start!!?? I purchased a groupon for the place and then I let it expire. I called the office and they honored it with a smile and found me an appointment right away! From the minute I walked in the door I was treated like royalty! They must have known I was famous....until I saw every patient being treated this way!! The staff were all very accommodating and friendly. I was given a TREAT the minute I walked in a box full of goodies.. Beware the hand sanitizer in it is NOT breath freshener.. yes I used it in my mouth! When I put on my new shades... I said to myself.. HELLO GORGEOUS! The dentist is up to date with the new technology out there to help you have a healthy mouth! He is excellent at educating the patient and helping you to understand what you need done. He is not there to tell you have lots of problems he fixes what NEEDS to be fixed. He does not force you into dental work you do not need. He is clever and witty as well. I got a new bite splint that is really helping and worth every dollar I spent. The crown he did fits me like the Queen I am..lol! AND the BEST PART EVER.. The tooth fairy visited me after my appointment right there in the chair with ANOTHER TREAT! It made my day! YES this place is fun, clean, entertaining, state of the art technology. They are always on time and do a GREAT job of reminding you of your appointment. I get a suckers and chapstick each time! My new crown is working out great. I am very happy I found this dentist and he is worth the drive! Ladies at the desk..keep on smiling!! I appreciate this office greatly! THANK YOU for a JOB WELL DONE and setting the bar on how to treat a customer! read more