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    Whitewater Oral Surgery Group

    Whitewater Oral Surgery Group

    3.4(22 reviews)
    13.8 mi

    Many, maybe most, of the oral surgeons in this practice hold dual MD and DDS or DMD degrees and…read moreafter maybe dozen or so visits across several years my husband and I are very happy patients. Every experience has been stellar for patient care and in particular for surgical skill and outcome of the process. Noting a number of 1 star reviews, I'll point out that they are largely from people who are unhappy about this practice not taking their insurance. But, I'm going to focus on the quality of care here which is excellent at every step. If you are a patient looking for top quality surgical skill and care for procedures like wisdom teeth extraction, fractured tooth extractions, implants and diagnosis of oral disease, this practice in any of their locations is my recommendation. We used this Boise location but the practice has expanded with offices in Meridian, Star and Caldwell making it more convenient for patients in the Treasure Valley to access this care. OUTSTANDING EXPERIENCE FOR PHYSICAN SKILL AND PATIENT CARE: We were referred in here by our dentist nine years ago when my husband needed implant work done to solve a very tricky problem. Having had one implant done maybe 20 years ago in another city where we lived, my husband, no sissy about discomfort, told our dentist "never again" for how painful it was. Our dentist said "Trust me. With Dr. Kempers at Whitewater this will be all good." And it was, with three different procedures and multiple visits across a couple of years time, the outcome was perfect. I had my own experience with Dr. Kempers (MD, DDS) a few years later when I developed a serious problem inside my mouth and tongue that was making it impossible for me to eat and even difficult to swallow liquid and my family doctor across four visits was patting me on the proverbial head and recommending OTC management of same. I finally went into my dentist as a "Hail Mary" and he said I needed to see Dr. Kempers ASAP, he made a call and Whitewater took me that same afternoon. Through exam and biopsy, Dr. Kempers diagnosed a rarely occurring (lucky me - not - to be in the 2%) autoimmune disease and with treatment he prescribed, it went into remission. When I fractured a molar a few years later (right before Thanksgiving no less), I saw Dr. Kempers to have it removed and subsequently an implant done and all went smoothly with everything. My husband and I also appreciated that the doctor and staff always treated us with respect and were willing to take time to explain procedures and answer questions. The surgeons here are highly skilled, their medical assistants are too, the scheduling and billing are always on point. My husband and I are very happy. THE INSURANCE ISSUE: Getting back to insurance, we do have dental insurance but like most dental plans it doesn't cover much beside routine dental cleaning twice a year and there is a high deductible before it kicks in for paying partial fees on other things. Like several of the people who complain here in 1 star reviews, we are retired people. Unlike them, we do not expect an oral surgery group, or any medical practice, to extend payment plans because that means the medical practice is essentially getting in the business of loaning money and getting in the business of managing the payments that isn't a model that works for any practice. We knew that going in. Also, for procedures that are not purely dental but medical, like the biopsy needed for diagnosis and treatment of the auto-immune condition, those were billed to and covered by our medical insurance. PARKING: Private lot and you enter through the front door. After surgical procedures with anesthetic for which one needs a driver afterwards, the recovering patient can exit and be picked up at the side door. ACCESSIBILITY: One might expect that 35 years after ADA was passed that all medical offices would be fully wheelchair accessible but you'd be surprised at how many are not. This one is.

    Was super impressed with the doctor (Hastings) and staff. Billing was exactly as stated and ... I…read moreended up paying zero as insurance covered everything. I don't understand all the crazies that expect a highly regarded oral surgery unit to offer lending services. Dental insurance sucks (most are $2000 max annually) but ... this group is fantastic.

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    Whitewater Oral Surgery Group
    Whitewater Oral Surgery Group

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    Star Dental - cosmeticdentists - Updated May 2026

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