I'm a very satisfied return user. I recently used PMI Loudoun for my property management needs, as…read moreI was deployed abroad for three years. This was the second time I used PMI Loudoun, as I was very pleased the first time and did not hesitate to reach out to its director, Anup, again. I was again very pleased with PMI Loudoun in my second use of its services. Director Anup was again always courteous, thorough and pro-active in tending to my various needs during all three years. Anup was transparent with any tasks my property needed and was diligent about getting the tasks completed with good quality. I highly recommend PMI Loudoun and I would gladly use again.

I strongly recommend PMI Loudoun, for anyone who is looking for a house, they are such of great…read moreteam that help you on anything you need to make your life much easier. Specially Anup who was very friendly, knowledgeable and helpful. My family is very thanksful for all your help. We are very exited to work with you.

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

You get what you pay for, their units aren't that expensive, and it's for a reason. I thought I…read morescored a deal when I recently moved into a unit on Bunker Hill Rd (early June) managed by this team, however, I have had a mixed experience. While some communication has been responsive, the overall condition of the apartment and follow-through on certain issues have been disappointing. Upon move-in, the unit was not thoroughly cleaned. There were hardened food splatters in the microwave, a dirty stovetop, stained cabinets, filthy outlet covers and light switches, and windows that looked like they had never been cleaned. One of the bedroom windows didn't open at all. The living room and bedroom floors were also worn and splintered--rough enough to tear pieces off my mop while I was cleaning. I submitted an inspection report with photos and received a response from the property manager acknowledging the concerns. A bathroom wall hole was patched (though the repair was done without any coordination or notice), and I was told the chipped toilet tank issue was being reviewed with the landlord. As of now, I haven't received a follow-up. I was also told the technician would be reminded to be more mindful of cleanliness, as the workspace left behind wasn't ideal. The most concerning issue, however, was finding a roach inside the microwave--before I had even used it. That was the final factor that led me to submit an early lease termination notice 22 days after receiving the keys. I'm giving 3 stars because rent payment through the portal was convenient, and Victor did respond to some of my concerns (however, it felt like he never responds to an email in its entirety). But the move-in experience, unresolved maintenance issues, and poor communication has bothered me entirely. I hope more attention is given to preparing units for future tenants and being more efficient in communication.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

Kimberly Ransel-Ent was a great agent to work with. As a resident of Loudoun County she really…read moreunderstands the Loudoun County market. Kim provided us with guidance to ensure that the sale of our home went smoothly, from preparing for photos, to writing a compelling description, arranging showings, and ultimately guiding us through offer and acceptance process. She was with us every step of the way - always a positive and professional influence. Kim was always realistic with us, advising on the average length of time homes are on the market, helping us to list at an appropriate price point for the area, and keeping our expectations in check. Although this is a stressful time for a seller, she really helped us to manage both our excitement and our expectations. We would highly recommend Kimberly Ransel-Ent for all of your needs as a seller.

We started using Pearson for property management in 2019. The experience started well, but declined…read moresharply in the last year. Twice our property listing was taken down before a lease was signed resulting in at least a month of lost rent. We had maintenance done that was done poorly. Two rooms in the house were painted (poorly: outlets had paint on them). We were not compensated, nor were the original colors restored. The company couldn't determine which tenants painted so inspections were not great. We, the owners, were charged for the last move out inspection. The house was not winterized (outside water not shut off), and it does not look like the hvac filter had ever been changed. The most unsettling part was that a 2 foot section of the roof cap was on the porch when we moved back in. The neighbors said the tenants before the last tenants reported the damage. Pearson said it was not reported. Even if it wasn't reported the house should have gone through two inspections with a piece of the roof on the front porch. Insurance probably would have covered the damage if it was reported. We have been waiting over two months for our account to be closed out and remaining funds to be returned. I don't know if change in personnel or lack of interest in residential proper management lead to our declining experience, but by the end we felt the company didn't care about our property or our experience.

We've used over 12 real estate agents over the years and Sarah Hatch was by far the best we've ever…read morehad. She is not only pleasant to work with, but very thorough, professional, and smart. She sold our house over list price in just a few days, which was great. Before that she managed our rental for 4 years and we never had to worry about anything. She is highly recommended.

Sarah and her team are exceptional. As my property manager for two years, she managed every detail…read morewith unmatched professionalism. I never had anything to worry about. When she transitioned to selling my home, the process was great. She was able to walk us through the ups and downs of the sale, and she swiftly handled any issues we had. Finally, and most importantly, as good as a property manager and realtor Sarah is, she's also a great person to work with. Whether sharing a laugh or a thoughtful gesture, she truly goes above and beyond. I can't recommend her enough for any real estate needs.

Having this company for our property management needs has made a big difference. Not living close…read moreto our properties leaves one with some level of anxiety. However, now with Better Living, we are reassured that any incidents that arise are taken care of quickly and professionally. And our tenants are happy with the how friendly and accessible they are. True win win for all involved.

From the owner: Tired of landlord headaches? Better Living Management takes the stress out of rental property…read moremanagement, unlocking peace of mind for owners and creating dream homes for renters. We're not just property managers, we're your property partners. We handle everything, from eye-catching marketing and rigorous tenant screening to seamless maintenance coordination, timely rent collection, and detailed financial reporting. Here is how we make your life easier: For Owners: Maximize your investment with faster tenant placements, minimized vacancy periods, and guaranteed rent collection. Relax knowing your property is in capable hands, backed by thorough inspections and proactive maintenance. For Renters: Find your perfect haven with carefully curated listings, streamlined application processes, and responsive communication. Enjoy peace of mind in a well-maintained property managed with transparency and professionalism. Our unique selling points: Personalized approach: We tailor our services to your specific needs and goals. Technology-driven efficiency: We leverage innovative tools for seamless communication and property management. Local expertise: We know the market and understand the needs of both owners and renters in your area. Unwavering commitment: We're dedicated to exceeding your expectations, every step of the way. Ready to experience the [Your Business Name] difference? Contact us today for a free consultation and discover how we can transform your rental experience.

Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

I can always count on Dave. Outstanding work and fair prices. Great communication. Been using him…read morefor various things for years.

Do not make the same mistake I did. Dynamic offered a full job quote and then did not perform the…read morework in a remotely acceptable manner. They then tried to switch to an hourly rate and offer expensive off-the-wall solutions to finish the initial job that they botched (same as other reviewer). I've used contractors before and this is by far my worst experience. Strike 1 - the agreed upon job was to mount and level all of the cabinets for granite. They left stating a portion of the cabinetry was a quarter inch lower and the granite guys would fix it. Dynamic didn't finish the work and kept stating they stayed more hours than they should've so they left. When the granite installers couldn't finish their job because of the uneven and unfinished cabinetry work-- Dynamic stated we needed to a $900 solution for the work they initially agreed upon (this included metal jacks in the basement for our main level kitchen floors, what?!). Needless to say, we got real professionals in here to simply increase the base height of the cabinets a quarter inch using 2x4s and the granite installed wonderfully. There were no "floor stabilization issues" as Dynamic continually said there would be. Strike 2 - the other part of the job was to add an outlet above the stove for our range hood. Dynamic used an existing outlet, reran those wires to the new outlet. Then they closed the old outlet up with drywall in front of it! We got an electrician in here to fix that, because adding a new outlet doesn't mean you get to close another one up with drywall. Goodness. Strike 3 - they quoted a second part of the job (before we realized the poor quality of the initial work and lackluster response thereafter). Dynamic quoted 2.5x price and double the days to finish as several other contractors. Not efficient or cost effective.