I have to say that when I have visited this business, I am taken care of right away when I need…read morepacking supplies,etc. Kim is always very happy to assist and is very friendly! I have told a few people about this place as well for their storage needs...

Unfortunately I have to lower the review- the prices keep going up way too often. I cannot rely on…read morea good price. The office staff is wonderful. Probably the best I have worked with. But the costs to rent are becoming unbearable.

storage unit theft occurring with no force entry Florida and Nationwide and Insurers of Storage…read moreFacilities are not paying claims Beware of these organized internal Storage Unit Thieves that break in steal your boxes and items to sell for profit while tenants are paying them for the Use of their space and the insurance they provide in which tenants also pay for, which provides NO Protection for the engineered /organized no force entry break-ins of the storage units with cameras and security codes BEWARE of these Jokers Shurgard/Safeguard and their collaborative insurer and Please don't believe the inflated reviews which are designed by the company's IT Dept in Atlanta, Jokers

Great experience. Jackie goes above & beyond to make sure you are well taken care of.read more

Awesome facility . Great prices! Friendly people that are always eager to help. Our go to storage…read morefacility .

From the owner: t Mission Storage, we offer the best self storage options in the area and can meet all your storage…read moreneeds. Our storage facility on West Norvell Bryant Highway offers both temperature-controlled indoor storage units and outdoor drive-up storage units, as well as parking spaces available outdoors to store your vehicle, boat, or RV. So when you need storage units in Crystal River, FL, come see what we have to offer at Mission Storage! Our self storage units in Crystal River, FL are rentable online! Rent or reserve your storage unit from the comfort of your own home.

Manager running this facility gives you different answers every month if you have a question…read morenothing is ever consistent. Terrible at her job.

Exceptional facility, both staff & location. Wide variety of sizes, climate control or not. Can…read morealso store my boat here.

Starting price was $75 bucks, went up to $89 after which was normal and i expected. 2 months later…read morewe got a jump to $184 per month. When I called, they said this was a standard market adjustment. So in 3 months time, the 'market rate' doubled. They would not negotiate on this rate or reduce to our original rate from just a few months prior. Edit: I see you responded. I contacted that number before posting the review and was told there was nothing you could do and that an 100% increase after 3 months was normal.

My husband and I came by to rent a storage unit and Nina assisted us quickly and effectively. The…read morestaff was very welcoming and helpful. We left happy and satisfied with the entire process. We ended up purchasing a unit and they were able to work within our needs. I highly recommend this location!

Called and left a message days ago asking if they sold boxes in a specific size I needed for a lamp…read moreand left my cell number. Zero call back. Really? You couldn't take 10 seconds to call me back and let me know? Rude, unprofessional, and no respect for my time. Absolutely no excuse for this. I emailed UHaul corporate and let them know about this unacceptable level of service.

I got a quote over the phone on a personal storage unit, to get pricing and locale info. Called the…read morearea code 352 and thought I was getting a local agency or maybe a chain affiliate/franchise. Had to navigate a phone menu, press 1 for info, 2 to speak to a rep or maybe it was 2 to access my account (which of course I don't have)...I hate talking to or pressing buttons on a phone labyrinth. Personal preference. All in all, the wait wasn't too bad (except the tinny hold time music, which isn't ideal for tinnitus or anyone, really - note to store manager). Maybe 2 minute hold. Spoke to a gentleman named Mark. Pleasant. He forwarded me and my question about 8X8X5 units to another line. (Again with the awful hold music and at this point I hung up after speaking with the nice young lady in Cali. The young lady said they were in San Jose, CA. 1020 Spring Street, to be exact. Maybe it was a yelp glitch, maybe a company error or maybe they closed their Florida locale. Either way, it didn't work out for me. But the people were very pleasant. /Do you know the way to San Jose?

If I could put zero stars I would. This company WILL raise your rent $50 every 6 months or so. I…read morewent from paying $150 for a 10x20 unit and have been with them for around 3 years and just got an email they they're yet again raising my rent to $315! How is this possible when online my unit is advertised as $150 still. They don't respect their loyal customers and are greedy. DO NOT RENT A UNIT FROM THIS COMPANY!

Lana the manager is super helpful and has a very nice and professional personality!!!read more

How do you successfully rent a storage unit 200 miles away, with short notice and last minute…read morechanges on the day of the move? Simple! Call Terrace Storage and Chrissy will take care of everything with a fantastic disposition and professional manner! I was especially impressed when Chrissy was able to get me all set up with additional space I thought was needed just hours prior to moving in, and even allowed access to movers after hours. Seamless transition thanks to her superior customer service skill set! Also note it's a beautiful facility that's well planned to take care of all your storage needs. Great large ramp, secure and well-kept building. Thanks Chrissy!

Great customer service, facilities are clean, and pristine. I trust that I made the right choice to…read moreuse Temple Terrace Storage Center to store my belongings. Thank you Veronica and Jay.