I kept my boat at the marina for several years but last year they sold the marina and the new…read moreownership has done an absolutely horrible job with keeping even the most basic services up and running the marina. They're customer service has been a complete bombshell. We have two very expensive bike in the bike rack that we actively used and one day they cleared out all of the bikes with no notice to the slip holders and then tried to deny that they had anything to do with it. I later noticed that they had locked one of our bikes in one of the marinas maintenance sheds so we were able to get that one back but not the other one. They immediately fired the staff that had been popular with the slip holders and replaced them with others who I considered to be very rude...at that point we decided to leave the marina for a much friendlier marina. Did I mention that while they reduced services they simultaneously increased their prices dramatically. I recommend you steer clear of this marina...they have a lot of growing up to do!

Terrible marina. Very hostile to live-aboards and weekend cruisers. Won't fix anything that needs…read moreto be fixed and instead focuses on vanity projects.

It is always a great experience. The work and customer service are excellent. I especially love the…read morevideo they send out.

Update : 10/29/25 - Finally received the permanent plate from Preston nearly 8 months after…read morepurchase. This resolves my issue. Thank you Update: 9/3/25 - More than six months after I purchased the car, I STILL do not have my permanent tag. I've never ever had this sort of horrible customer experience with any other dealership. If I could give Preston Mazda zero stars, I gladly will. I've contacted the dealership several times over phone and email, only to be first told that they are having paperwork issues at their end and then 'waiting for a document from Mazda to get it finalized'. And this has been going on forever. I spoke to Selbe Hubbard (the person's name mentioned in the response below) several times and still no resolution. To say I am incredibly frustrated with this awful customer service is an understatement. I was informed by my DMV that they will only renew the temporary tags twice which I already did. I will not be able to drive the car once my current set of temp tags expire soon if I still do not get the permanent plate. If you are considering buying from Preston Mazda (or any other Preston dealership), I would urge you to learn from my experience. Stay away and save yourself the frustration. MY EARLIER REVIEW BELOW: I purchased a new 2025 Mazda 3 Premium Manual from Preston Mazda in March 2025. While the sales process was smooth, the post-sale experience is incredibly frustrating. Four months later, I still haven't received my permanent license plates. My temporary tags expired, forcing me to take a full day off work. I had to go to the Delaware DMV, provide additional documents, have my car re-inspected, and pay out of pocket for new temporary tags. This is a process the dealership should have handled. I've attempted to contact Preston Mazda multiple times for an update and reimbursement, but they have completely ignored my emails. I have no information on when I will receive my permanent plates or any kind of resolution. If you're considering buying a car from Preston Mazda, be prepared for a frustrating and unsupported experience after you drive off the lot.

Great place to store your boat. Owned by a guy who lives on grounds. Takes real good car of me…read more He helps me when I have any questions. If you need to get gas on the water or a place to store your boat this is the place.

New owner--Jeff Abell and his team are amazing! Incredibly responsive, knowledgeable mechanics,…read moregreat pricing and communication. We have had a few issues with a used boat and had other area mechanics look at it and they could not diagnose the electrical issue or fix it. We called Abell and it was fixed in a day. I highly recommend Abell Casa Rio Marina!

These folks are the best. Professional, knowledgeable, accommodating and nice. They are fair and…read morereasonable. Pleased to have them work on our boats.

My Honda 4x4 quit running in early August 2026. After calling numerous dealerships in the…read moreAnnapolis/Crofton/Glen Burnie area I couldn't find anyone who could service my 4x4 before October. I called Preston and was told to bring it in and they would get to it as soon as they could, possibly 2 weeks or so. I dropped it off that day and, though not 2 weeks, I did get my bike back before September. And I was fine with that. And an apology for "taking so long."! And then came the bill.....$38.00! It turned out that the spark plug had gone bad and the technician had quickly found the problem and replaced it. I was only charged for the small amount of time that the technician had actually spent. Not a full hour, no bill for "hooking it up to the analyzer", just the time actually worked. First time ever!!! All of my service work will go to Preston from now on. My next ATV will be bought at Preston. I will cross the Bridge for service like this...

Bought an ATV in late 2017 - went in for a Honda but Lisa the sales rep kept pushing the Can-Am. I…read morebought it and talked specifically to her that I was buying from them because I liked to deal local with small businesses and how it made it easier for servicing etc later. Fast forward to now and I take it in for service and the kid behind the counter tells me tough luck we don't deal with Can-Am anymore. Clearly the sales rep was pushing the Can-Am bc they were trying to get rid of them and she had no concern for what I was telling her at the time. Now I have to drive 50 miles for the closest servicing. Kid could've cared less, like I was annoying him being there. So their website says they have Can-Am and the sign out front says BRP, but don't believe it. And if you buy anything there remember they may very well not stand behind it a couple years later. Probably won't matter anyway since their showroom is so empty it looks like they are about to go out of business. Will never go back.

I had to share our wonderful experience. After our stolen car was towed there by the police, we…read morewere facing a pretty significant tow bill. Their team was more than willing to work with us and our insurance company to get everything resolved. They were understanding, responsive, and consistently helpful, every time we called, someone answered and provided clear support. The entire process felt seamless. Overall, our experience was impeccable with absolutely no complaints. They've definitely earned our trust and will be our go-to moving forward.

I really appreciate Queenstown Collision for their hard work and dedication. They made sure my…read morevehicle received the exact parts that it needed even when the insurance company was fighting them on it. They also stayed opened for me twice because I am a teacher and was unable to get there by closing time. I love the realness you get when asking for a quote. Highly recommend them!

I was honored to attend the nuptials of my friend, the Honorable Rushern Baker, the former Prince…read moreGeorge's County, County Executive. The venue that he and his lovely bride chose, Atlantic Marina on the Patapsco, was beautiful to say the least. Even though is was hot as fish grease outside, all of the attendees raved about the tropical island like views! Once the outdoor ceremony was completed, we welcomed the large air conditioned horderve room which has two bars and plenty of tables to relax before moving to the reception hall. After approximately 45min, we all shuffled over to this HUGE bubble structure adorned with chandeliers for dinner. After finding our assigned table, servers promptly filled our wine glasses with either Red or White. Dinner was really good (lump crab cakes), however, I'm not sure if the venue provided the caterer or if that was separate?!? Atlantic Marina on the Patapsco pulled off this spectacular event seamlessly and I highly recommend this venue for anyone's special day!!

honestly i wasn't sure about keeping my boat in a high and dry i had always towed to and from the…read morewater. I ended up using it twice as much the facility is great used the pool and the beach several times over the summer. The employes from the front desk to the fork light operators are always friendly and helpful.

Excellent service and explanation of issues including photos. Detailed estimate. Friendly and…read moreknowledgeable boat mechanic.

When I decided to store my boat at south river initially I was thrilled with my experience- it…read moreseemed as though I was working with a family owned, honest, group of individuals and the facilities were clean, with pleasant staff who responded quickly to inquiries. Around Memorial Day I was having a few issues with my boat and requested south rivers facilities Skip Bennett marina handle the job. I asked, as is industry standard, for a quote prior to the work being conducted via which Skip called me, verbally quoted me "no more than $250" and I gave the go ahead. I just recently received the invoice over two months later, for almost $1300. Multiple billed lines include work I did not ever authorize and the work done that I did authorize was obviously verbally quoted incorrectly. I have requested several times that Skip call me, as he was who quoted me the price, so we can work together to come to an agreement, yet it has been over three weeks and he has not returned any emails or my request for a call at any instance. Now they are refusing to launch my boat even though I paid for my marina storage and launch fees IN FULL for the year, unless I agree to pay this invoice including the exorbitant unauthorized charges. Absolutely do not store your boat here unless you want to potentially face legal fees in order for them to fulfill contractual obligations, which is what it seems I will need to resort to considering Skip has completely avoided addressing this issue.